It's not Kenya, it's everywhere. Ubers in the US are increasingly doing a lot of the same things (canceling your booking if they don't like where you're going, e.g.) and becoming indistinguishable from the pre-Uber status quo. From an economic perspective it's kind of fascinating that lying and cheating drivers appear to be the natural equilibrium state of the taxicab market; Uber temporarily disrupted this dynamic b…
> and becoming indistinguishable from the pre-Uber status quo As long as you can (1) tap a button on your phone and have a taxi show up in front of you in minutes and (2) pay by credit card and not have the driver rip you off by taking a longer route, it will continue to be infinitely better than the pre-Uber status quo.
I've had that happen with Uber more than once.
The app now just seems to automatically "recalculate the fare" due to an "unexpectedly longer route or travel time", i.e. it's actively enabling this type of scam!