Earlier quoted context omitted.
The local McDonalds, when you walk in, you see 3 large screen order kiosks, and 2, essentially, empty counters. One with a register. And that's it. There's no beverage bar, no condiment bar, there MIGHT be napkins, but I can't recall. You order from the kiosk, which has a cash machine to accept cash, and if its to eat in, grab a table tent and type in the number. Otherwise, you just take the number on the receipt. Ev…
McDonalds kiosks, besides being a harbinger of a future devoid of contact with service workers, is an objectively awful experience. The menu is gigantic, it upsells constantly, the screen is buggy, and the food delivery folks don't use the numbers half the time.
Just like how McDs just raised prices endlessly for the past few years, they've also intentionally turned ordering into an adversarial experience.