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A $1 billion idea...that I know I'm not ready for

jessepollak.me

71–80 of 151 posts

Re: A $1 billion idea...that I know I'm not ready for

#72
It seems like getting a wide enough adoption to make this useful would be really tough, since as soon as you started to get traction (if at all) you'd get bought by someone who was scared of you or a more established player would break into the space. Further, inventory and sales systems are long established and are big investments for a lot of places, so kind of tough to upend. As many have said, widespread retail adoption would be unlikely.

The meat of the concept is fantastic, but why not come at it from the consumer side of things. Try to figure out a way to take transaction information (like, from a receipt) and upload it at the point of sale. You'd get a live data stream of what was being bought, where, and for how much. You could entice consumers to use the product by providing them with mint-like app for day to day purchases. You wouldn't have inventory for individual stores per se, but you could make a lot of inferences.

Re: A $1 billion idea...that I know I'm not ready for

#74

Earlier quoted context omitted.

Speaking as a consumer, I wouldn't expect to use this to find out which store is a penny cheaper. If I'm going for just one item, convenience of location trumps a penny; you gotta have a substantially better price to get me to go out of my way. If I'm going for a bunch of stuff, maybe this replaces grocery ads for letting me find the best prices overall or for finding specials, but next time I'm probably shopping whe…

There are a few examples of purchasing: 1. Heading to a grocery store with a list of items that you frequently buy that are priced at similar prices at every store. 2. Going to a store to purchase a specific item 3. Going to a store to find an item For case #1 it's most likely that you're shopping at a place that is already competing for the lowest price point (places like Walmart and Target) so this application woul…

Most items that cost enough that one store has a $10 or more savings over another store, I'm already comparison-shopping or buying from amazon. Retailers who aren't already cutting their margins in your examples 2-3 are losing my business to the internet. Where's the value to the retailer here? If they're back to being competitive with amazon, I'm going to have the opportunity to realize it, and I'll go back to buying from them.

Also note that your store in case #3 doesn't lose the sale from their use of the app; I can see their price because I'm standing in the store, so they lose the sale whether or not they're using the app. Using the app doesn't gain them anything, so they might not use it -- but it does gain their competitor a sale, so the competitor definitely should use it.

And of course a lot of what I buy costs little enough that comparison shopping is pointless. It's $3 at Wal-Mart and $4 in the store right next to my house? The closer store might gain a sale by telling me they exist and they have the thing I want (whether or not Wal-Mart is using this app, the dollar savings isn't making the difference). So the retailer again has the chance to gain value here.

The net result here is that there is incentive for retailers, at least in some markets, to use such a system. They've already lost all the sales you worry this will make them lose, but this provides some opportunity for them to make back some sales in other circumstances. So it's a net win.

Of course, it may not be enough of a net win to make it worth the effort for either the store or me as a consumer to use. Execution matters an awful lot. But it's not unreasonable that, done right, it could provide a lot of value to customers and retailers alike.

Re: A $1 billion idea...that I know I'm not ready for

#75
For some reason, stuff that takes less than three years for five guys to make, is usually the stuff that gets done. If it takes only one year by one guy, it's probably done already.

Our whole society is defined by that. Bigger projects just don't work out because big companies are so inefficient and small don't have the money.

Re: A $1 billion idea...that I know I'm not ready for

#76
post #57

This is one of those ideas that you really have to think from both sides. On the consumer side I get this really cool App which I click "I wanna buy a foo" and Blam! every place that both sells and has a foo in stock is right there on the page. Awesomesauce! Ok now look at it from the vendor side. I'm running my store, I need to make $2500 - $25,000 a day to make payroll. I carry a bunch of products, I don't make the…

If you think a little, this is "OpenTable for shopping." Apparently, all the restaurants hate opentable, but they feel compelled to use it, because their competitors do.

What do they hate about it? I'm trying to "walk a mile in their shoes" as another poster put it but am coming up blank.

Re: A $1 billion idea...that I know I'm not ready for

#77
post #8

Earlier quoted context omitted.

But if you can build a critical mass, stores won't have much choice; if they don't submit their data, they'll lose out on lots of customers.

I don't see how it would ever get to a critical mass situation. The only stores that would take part are those already competing on price, big chain stores, stores that already take part in large price comparison sites. Again, maybe England is different, but we have this sort of thing here for large chains, there is a site called mysupermarket.co.uk that will take your shopping list and tell you which supermarket is…

I must be missing something here, because I can't see any reason for a store to turn this down. They're getting a free inventory system, and they're being shown in local search results. The alternative is to pay for an inventory, and never have a chance to win the local search customers at all.

Sure, some customers will go to Walmart instead of a locally owned business, but how does the local business benefit from not being in the search at all?

Re: A $1 billion idea...that I know I'm not ready for

#78

Earlier quoted context omitted.

There are a few examples of purchasing: 1. Heading to a grocery store with a list of items that you frequently buy that are priced at similar prices at every store. 2. Going to a store to purchase a specific item 3. Going to a store to find an item For case #1 it's most likely that you're shopping at a place that is already competing for the lowest price point (places like Walmart and Target) so this application woul…

Most items that cost enough that one store has a $10 or more savings over another store, I'm already comparison-shopping or buying from amazon. Retailers who aren't already cutting their margins in your examples 2-3 are losing my business to the internet. Where's the value to the retailer here? If they're back to being competitive with amazon, I'm going to have the opportunity to realize it, and I'll go back to buyin…

> Most items that cost enough that one store has a $10 or more savings over another store, I'm already comparison-shopping or buying from amazon. Retailers who aren't already cutting their margins in your examples 2-3 are losing my business to the internet. Where's the value to the retailer here? If they're back to being competitive with amazon, I'm going to have the opportunity to realize it, and I'll go back to buying from them.

Again, maybe this is a difference between America and the UK, I've never seen a retail store compete with an online store in price, the value in retail is instant purchase and no shipping cost. If you're already comparison shopping you're not the average customer.

> Also note that your store in case #3 doesn't lose the sale from their use of the app; I can see their price because I'm standing in the store, so they lose the sale whether or not they're using the app. Using the app doesn't gain them anything, so they might not use it -- but it does gain their competitor a sale, so the competitor definitely should use it.

I think I explained it poorly. My example #3 is if you walk into a store and see an item is $15, if you then think "it's probably at cheapest going to be $10 anywhere else, it's not worth walking to the 4 other shops that probably stock this item to find out, as 1 hour of my time is worth more to me than a $5 saving" that store retains the sale; if you pull out your phone and it says "it's $10 across the street" you're going to go that new shop. Therefore a sale is lost: stores that offer the lowest price win (to a point, $0.25 difference won't matter to most consumers)

> And of course a lot of what I buy costs little enough that comparison shopping is pointless. It's $3 at Wal-Mart and $4 in the store right next to my house? The closer store might gain a sale by telling me they exist and they have the thing I want (whether or not Wal-Mart is using this app, the dollar savings isn't making the difference). So the retailer again has the chance to gain value here.

So that there is marketing; a store exists and there are potential customers that don't know it exists. Surely the solution to that problem is proper advertising? In your example what if there is 2 grocery stores right next to your house; if both use the app then you go to the cheapest. The only way the app would be valuable in that situation is if the shop was far enough out of the way from cheaper shops that the time investment wasn't worth it to go to the other shops.

> The net result here is that there is incentive for retailers, at least in some markets, to use such a system. They've already lost all the sales you worry this will make them lose, but this provides some opportunity for them to make back some sales in other circumstances. So it's a net win.

I'm not sure what you mean. If you go in to a shop to buy a $15 item and you know that there are 4 other shops that stock it and MAYBE one of them will MAYBE stock it for $5 cheaper do you go to each of the 4 other shops to find it MAYBE cheaper? No, nobody does that, it's insane. Now if you could pull out your phone and be told "Shop x has it for $10" you KNOW you're getting a $5 saving and the other shop is across the street. You'd be stupid not to go and get it from the other place. This means that the only shops that win are shops that price it the lowest, or shops that are in an isolate environment (say a small town) with no competition; but then the people would never be using the app because they would know where everything is.

> Of course, it may not be enough of a net win to make it worth the effort for either the store or me as a consumer to use. Execution matters an awful lot. But it's not unreasonable that, done right, it could provide a lot of value to customers and retailers alike.

Customers, absolutely, this would be incredibly valuable to customers, but I have yet to see a situation posted that makes it valuable enough to retailers that they could risk the downsides. If you're the cheapest store, great, extra custom, but if you can't afford the margins that others can? Then your business won't last, whereas currently a store can exist with higher priced items because of people have a "favourite" shop because of expected quality of pricing and experience.

Re: A $1 billion idea...that I know I'm not ready for

#79

This is one of those ideas that you really have to think from both sides. On the consumer side I get this really cool App which I click "I wanna buy a foo" and Blam! every place that both sells and has a foo in stock is right there on the page. Awesomesauce! Ok now look at it from the vendor side. I'm running my store, I need to make $2500 - $25,000 a day to make payroll. I carry a bunch of products, I don't make the…

This seems a lot like saying that my business should elect not to show up in Google search results just because we're not the #1 result (or that a product shouldn't be listed on Amazon if it's not the cheapest, etc.).

Pro: You get a free inventory system

Pro: You show up on local search results

Will some (maybe most) people go to Walmart instead? Sure, but those are people already using the app, which means that if you're not listed at all, you have absolutely zero chance of winning the business. Unless I'm missing something, this seems like a no-brainer for vendors.

Another way to look at this is: what if the business could use the inventory system for free, but opt out of showing up in the local listings. Are you saying that you think there's a vendor on this planet that would actually choose not to show up in the search results?

Re: A $1 billion idea...that I know I'm not ready for

#80

Earlier quoted context omitted.

I don't see how it would ever get to a critical mass situation. The only stores that would take part are those already competing on price, big chain stores, stores that already take part in large price comparison sites. Again, maybe England is different, but we have this sort of thing here for large chains, there is a site called mysupermarket.co.uk that will take your shopping list and tell you which supermarket is…

I must be missing something here, because I can't see any reason for a store to turn this down. They're getting a free inventory system, and they're being shown in local search results. The alternative is to pay for an inventory, and never have a chance to win the local search customers at all. Sure, some customers will go to Walmart instead of a locally owned business, but how does the local business benefit from no…

If there are 4 stores in the "local search" and you search for "DVD Player" and each of the 4 stores lists "DVD Player X" and 2 have it for $100, 1 has it for $120 and 1 has it for $80, where do you go? You go to the $80.

As I explained in other comments, people currently shop based on expected value, they can't know for sure that shop x has the best pricing but they have been there before and got a good deal so they assume it will again provide them with a good deal.

If the only concern when purchasing is "which has the lowest cost?" this app would mean that EVERY user of the app can have that question answered, currently in the real world the question is "does the potential saving justify the time investment of visiting every shop and finding out their pricing"?

If there are 4 stores in the local area and you've previously bought a DVD player from store #2 for $100 and you want to buy another and you think $100 is around the best price you'll find you go to that store and purchase it; sure you didn't get the best price but was the POTENTIAL SAVING (which is entirely theoretical) worth the time investment to search out by visiting every store?

This app would create a race to the bottom, it would be worse than online for retailers because shops are quite close together, the only "cost" to the customer is the effort required to get to the cheapest store, in any mall or shopping district that's probably a very short walk. With online stores you can compete on shipping, next day vs. 7 days even though the item costs $5 more? I'll take next day, but $5 more to save me walking 20 yards? Not going to happen.

Local search would be great if you're the lowest cost retailer, otherwise it'd be a big problem.

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