Earlier quoted context omitted.
> "You're out of your depth." Except most of the time ... they are not. Most non-junior WNs learn to have significant respect for those doing the work . The Weird Nerd judges based upon objectively observed behavior rather than social cues or group opinions. Mostly, the Weird Nerd gets in trouble because they simply aren't fooled. And that pisses of corporatocrats like you worse than anything else. The WN can see tha…
I have been in a meeting where the weird nerd is saying "our company should completely ditch customer support phone lines and only use a chat service because I don't know anyone who wants to make a phone call". This company was a utility that had customers with every level of literacy and internet access. He was mindbogglingly wrong, because he had no idea there was information in the world that he hadn't come across…
Not knowing your customers isn't unique to engineers.