What happened to "when you're not paying, you're not the customer, you're the product.". Here people are clearly paying, and yet, slowly that is being eroded as well.
Slack AI Training with Customer Data
411–420 of 426 posts
Re: Slack AI Training with Customer Data
#412> We offer Customers a choice around these practices. If you want to exclude your Customer Data from helping train Slack global models, you can opt out. If you opt out, Customer Data on your workspace will only be used to improve the experience on your own workspace and you will still enjoy all of the benefits of our globally trained AI/ML models without contributing to the underlying models. Why would anyone not opt…
Re: Slack AI Training with Customer Data
#413Earlier quoted context omitted.
Why are these kinda things opt-out? And need to be discovered.. We're literally discussing switching to Teams at my company (1500 employees)
If you switch to Teams only for this reason I have some bad news for you - there’s no way Microsoft is not (or will not start in future) doing the same. And you’ll get a subpar experience with that (which is an understatement).
Re: Slack AI Training with Customer Data
#414How could this possibly comply with European "right to be forgotten" legislation? In fact, how could any of these AI models comply with that? If a user requests to be forgotten, is the entire model retrained (I don't think so).
Re: Slack AI Training with Customer Data
#415What did they think was going to happen? ¯\_(ツ)_/¯
Re: Slack AI Training with Customer Data
#416What did they think was going to happen? ¯\_(ツ)_/¯
Not this. It's a pretty crazy policy. As far as I know no other major tech company (Google, Microsoft, Amazon, etc.) uses their customers' private data to train public AI because that would be suicidal.
If one is honest about it, one can plainly see the outcomes this kind of behavior has for tech is hardly ever negative. “Suicidal” though it may seem the just outcome, is hardly in alignment with reality.
Re: Slack AI Training with Customer Data
#417Earlier quoted context omitted.
Not this. It's a pretty crazy policy. As far as I know no other major tech company (Google, Microsoft, Amazon, etc.) uses their customers' private data to train public AI because that would be suicidal.
I think you are ignoring the most fundamental fact of the Tech Industry. Regardless of what they may say, they break laws, regulations and societal norms in the name of disruption, and have a tendency to lobby to have their abhorrent behavior legalized after the fact. If one is honest about it, one can plainly see the outcomes this kind of behavior has for tech is hardly ever negative. “Suicidal” though it may seem t…
> Regardless of what they may say, they break laws, regulations and societal norms in the name of disruption, and have a tendency to lobby to have their abhorrent behavior legalized after the fact.
This isn't illegal though. Or at least not clearly illegal. It's suicidal because customers are going to absolutely hate it, not because it's illegal.
My company is moving from Google to Microsoft over imaginary security concerns (despite the fact that Microsot has been hacked far more than Google!). Imagine if there are real deliberate issues like this.
(Fortunately we don't use Slack.)
Re: Slack AI Training with Customer Data
#418Earlier quoted context omitted.
I think you are ignoring the most fundamental fact of the Tech Industry. Regardless of what they may say, they break laws, regulations and societal norms in the name of disruption, and have a tendency to lobby to have their abhorrent behavior legalized after the fact. If one is honest about it, one can plainly see the outcomes this kind of behavior has for tech is hardly ever negative. “Suicidal” though it may seem t…
Let's wait and see. I imagine Slack is going to backpedal on this pretty quickly. > Regardless of what they may say, they break laws, regulations and societal norms in the name of disruption, and have a tendency to lobby to have their abhorrent behavior legalized after the fact. This isn't illegal though. Or at least not clearly illegal. It's suicidal because customers are going to absolutely hate it, not because it'…
In the case of Slack, they informed everyone of their intent with the recent TOS update. They’ll cut their biggest customers a discount in the name of revenue sharing and this will all go away. Because nobody but you and I and about 200 other people even care about this.
Re: Slack AI Training with Customer Data
#419Earlier quoted context omitted.
Never more true than with apple. Activating an iphone for example has a screen devoted to how privacy is important! It will show you literally thousands of pages of how they take privacy seriously! (and you can't say NO anywhere in the dialog, they just show you) They are normalizing "you cannot do anything", and then everyone does it.
Which third party does Apple sell your profile to or your data to? What do they do with the content of your emails for advertising? Which credit card networks at which retailers feed that same profile? So it’s certainly “more true” with, well, every other vendor you can buy a phone from in a telco store or big box store.
Re: Slack AI Training with Customer Data
#420I contacted support to opt out.. Here is the answer. "Hi there, Thank you for reaching out to Slack support. Your opt-out request has been completed. For clarity, Slack has platform-level machine learning models for things like channel and emoji recommendations and search results. We do not build or train these models in such a way that they could learn, memorize, or be able to reproduce some part of customer data. O…
I guess that was what you did?