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Re: undefined

#41

Earlier quoted context omitted.

Indeed, our user interface (UI) shares similarities with Linear’s. We, too, are fans of Linear and appreciate its user experience (UX). After speaking with a lot of people, we concluded that it’s top-notch. Consequently, we wanted to give that experience rather than attempting to reinvent the wheel. Despite drawing inspiration from Linear, we built everything from scratch. Our primary focus is the AI and task priorit…

> Despite drawing inspiration from Linear, we built everything from scratch. If I was to reimplement Excel from scratch but make it look like Excel, Microsoft would still sue the shit out of me.

On what grounds? Do they have a patent on spreadsheet-looking interfaces?

It leaves a bit of a bad taste IMO to blatantly copy a startup that’s working its ass off to create a good product and then releasing it as open source, but I have a hard time imagining you can make this legal. Not a lawyer though.

Re: undefined

#42

Earlier quoted context omitted.

I’ll also add, not shilling for you, but only because I think it is valuable boots on the ground information: The product owners in our org don’t ever use this feature. The only people that use this Linear feature are engineers like myself who are more interested in doing work than spending all day writing about work in tickets.

Gotcha thank you :+1

Also since you are thinking in this space, you are probably interested in WHY it’s wrong 25% of the time. It’s because the way slack discussions about issues go is heterogeneous in our org. If you are lucky someone was diligent and made it into thread, at which point the AI is quite good at its job. But often (myself included, because sometimes you’re just lazy and sometimes in an incident things don’t necessarily happen in the cleanest way) no threads are created and you need to gen a ticket off a single sentence. Which if you feed as part of a RAG-like prompt is not going to be very useful in a lot of cases.

Unfortunately there’s no clean obvious way to “guess” what the context is under those conditions, but maybe someone can be clever with heuristics to try to do that where they perhaps feed the last X amount of tokens in from slack and do a Langchain-like approach where first the context is summarized in the initial call and then the title is generated from that summary

Re: undefined

#43

Earlier quoted context omitted.

Gotcha thank you :+1

Also since you are thinking in this space, you are probably interested in WHY it’s wrong 25% of the time. It’s because the way slack discussions about issues go is heterogeneous in our org. If you are lucky someone was diligent and made it into thread, at which point the AI is quite good at its job. But often (myself included, because sometimes you’re just lazy and sometimes in an incident things don’t necessarily ha…

Thanks a ton. That's a lot of detailing on the use-case. We will definitely put these thoughts as we improvise.

Re: undefined

#44

Earlier quoted context omitted.

Thank you for your validation. Indeed, we have removed the title from the standard issue creation process. We are also actively working to improve it.

I’ll also add, not shilling for you, but only because I think it is valuable boots on the ground information: The product owners in our org don’t ever use this feature. The only people that use this Linear feature are engineers like myself who are more interested in doing work than spending all day writing about work in tickets.

Bro, work in tickets is half the solution to a problem!

Re: undefined

#45
I'd love a local-first software that stores issue data on Git itself. Does something like that exist? Kind of like Fossil's ticket management, but based on Git.

Re: undefined

#46
post #23

I was hoping somebody at some point would create an agent for interacting with jira so I could minimize my interaction with its horrendous UI. Nothing fancy, just a bot that can answer questions about tickets and create and edit tickets based upon a haphazard slack conversation. It's an ideal use case for generative AI, but for some reason nobody wants to do this because they're too busy getting genai to write unit t…

I always wondered the same. Or create a plugin for Jira, that does exactly that.

Re: undefined

#47

Congrats on the launch! We'd be in business for an alternative and I also thought about building something on my own. What I'm missing would be project-specific workflows (i.e. coding tasks have QA stages at our company) and higher flight levels like initiatives to sync product management, design and engineering. Do you have a roadmap?

We are working on this exact thing, would love to give you a demo and early access. My email is in profile.

Re: undefined

#48
post #45

I'd love a local-first software that stores issue data on Git itself. Does something like that exist? Kind of like Fossil's ticket management, but based on Git.

What a great idea. Would love to see a project having a repo with separate src, docs, tickets folder, with infra having the ui to manage the non code contents.

Re: undefined

#49

Aren't you afraid of a potential lawsuit from Linear[1]? Your interface looks like a copy paste. Dont get me wrong, it's amazing what you've build but cloning a well funded startup may not be the best strategy. 1 https://linear.app

Lawsuit under what law? The general design of a user interface is not copyrightable, although the assets are. If it was sufficiently distinctive it could be protected with a trademark.

Re: undefined

#50

Aren't you afraid of a potential lawsuit from Linear[1]? Your interface looks like a copy paste. Dont get me wrong, it's amazing what you've build but cloning a well funded startup may not be the best strategy. 1 https://linear.app

Here's a side-by-side. This is way past "taking inspiration"

https://x.com/thisritchie/status/1788527859952238598

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