Live data from Hacker News

Apple users are being locked out of their Apple IDs with no explanation

9to5mac.com

71–80 of 548 posts

Re: Apple users are being locked out of their Apple IDs with no explanation

#71

Couldn't see older photos/videos in the Photo app. Reminder for any iOS user that needs instant iCloud Photos backups (instead of manual monthly), get a Mac Mini, enable the Photos app, disable optimize for storage and keep it on to keep your memories safe. Always check the recently deleted folder on the Mac every month since iCloud by design is a two-way sync and not a backup, unlike most clouds that are one-way upl…

Or use iCloud Photos Downloader once in a while: https://github.com/icloud-photos-downloader/icloud_photos_do...

Re: Apple users are being locked out of their Apple IDs with no explanation

#72

One frustrating thing about Apple is that if you try to get help, there isn’t really any way to do it. There isn’t any way to open a real support ticket that will be seen by an engineering team there. The store staff can only do basic things. And if you go to their forums, you will get bot-like responses telling you to follow some useless generic steps that do nothing for your specific problem, or weird replies justi…

Can't you go to an Apple Store? Every time I see some customers seem to have a problem around Apple ID and such and staff helping. The opposite of Google, Microsoft etc. And there is a recovery process for Apple ID if you don't use a recovery key (and I guess if you have some government ID or such).

Nearest is 600 km away.

Re: Apple users are being locked out of their Apple IDs with no explanation

#73
With risk of being spammy, this is probably the most relevant discussion I've seen so far on HN w.r.t my experience of being locked out from my Apple ID.

I hope legislation will force Apple to step up and be more transparent / helpful.

https://skogsbrus.xyz/dont-put-all-your-apples-in-one-basket...

Re: Apple users are being locked out of their Apple IDs with no explanation

#74

Earlier quoted context omitted.

[flagged]

good reason to use little snitch to block all appĺe ips and any other apps from making unsolicited connections.

Don’t know why you got downvoted, I tried something similar.

Unfortunately “can’t phone home” === break.

Re: Apple users are being locked out of their Apple IDs with no explanation

#75
post #24

Not sure if it’s a valid data point or not. I manage 7 people’s Apple ID accounts. This has happened a few times including twice last night but only on the people who use the @icloud.com as their primary email address. Assume that is related to password guessing attacks. Both addresses are in public email leak databases. Can only advise that you should have recovery contacts and a recovery key set up in case somethin…

I’d say your guess is right - the accounts typically get locked because hacking groups are running attacks on lists of email addresses.

The email addresses ending in @icloud.com are scraped from a master list and the attack is directed to apple, while the custom domains are ignored because there is work involved in figuring out where those are hosted.

iCloud lets the user generate secondary email addresses, it’s better to use that and keep the login email address secret.

Re: Apple users are being locked out of their Apple IDs with no explanation

#76

[flagged]

Can't tell if this is a bot comment or I just don't understand a word

I have a growth area around excessive jargon.

If you have questions about it, I will do my best to clarify.

Re: Apple users are being locked out of their Apple IDs with no explanation

#78

[flagged]

Ok, now I'm genuinely interested. Can you expand? Especially on the creepy undocumented file properties part?

Obviously we’re guessing.

But the “quarantine” semi-visible file mode is a pretty good example IMHO.

https://stackoverflow.com/questions/68505425/cannot-interact...

Re: Apple users are being locked out of their Apple IDs with no explanation

#79
post #30

Earlier quoted context omitted.

Not only does the "walled garden" keep you safe, the walls are also too tall to escape it.

How's that? All my contacts can be stored locally, photos backed up both on my computer and to a separate service plus iCloud, it's pretty easy to set up Dropbox or Box in-place of iCloud Files. Apple Wallet is handy but it really just stores digital copies (over-simplifying) of my physical cards, any of which I can request a replacement for outside Apple. I don't use Safari but if I did any of its bookmarks/history…

Yes, you can do this with considerable effort. But the moment you use OIDC with Apple ID there is a good chance you will lose many of the accounts created this way.

Re: Apple users are being locked out of their Apple IDs with no explanation

#80
Not exactly what's outlined in the article, but earlier this week I encountered an issue where I couldn't log into my laptop despite entering the correct password (it kept showing 'wrong password' errors). I managed to reset the password using the recovery feature through my Apple ID, but it was still unsettling.
Post reply on HN