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OpenShift by Red Hat

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Re: OpenShift by Red Hat

#71

Post by thefotios »

sgdesign wrote: post #43
bobsy wrote: post #39

I don't like this "Free" business. It doesn't make sense and the complete lack of pricing info really puts me off. So I play around with this, like it and choose to stick with it. They then introduce uncompetitive pricing.. I just wasted my time. They do not need to give exact pricing - they might not know at the moment - but they should at least give an overview of what they plan to do. > We will keep this free plan…

The problem with free stuff is the lack of support. If I mess something up and my site crashes after hitting the HN front page, I want someone to throw money at until things work again.

While OpenShift doesn't have a paid support model per say, there is a very active community (which includes developers constantly monitoring forums, IRC, and Bugzilla, as well as Twitter). Chances are, if you hit a problem, you'll have a bunch of people jumping on it very quickly.

There forums are here: https://openshift.redhat.com/community/ as well as a very active IRC channel (#openshift on FreeNode)

Re: OpenShift by Red Hat

#72

Post by ijroth »

ctrlaltesc wrote: post #11

Interesting that the install instructions for Red Hat Linux distributions is far more complicated than that of other Linux distributions. But seriously, if they are offering a free platform to anyone with an email address then what sort of precautions are they taking to prevent abuse?

Here's Matt describing what is done to create security and prevent abuse: http://www.youtube.com/watch?feature=player_embedded&v=y...!

Re: OpenShift by Red Hat

#73

Post by mhicks »

rplnt wrote: post #59
jballanc wrote: post #20

If you're not paying, you're the product.

Paying for what now? They won't host app for free, that's for sure. But I don't see how having the platform opensourced can hurt you as a customer. Whether you choose Red Hat or someone else.

Well, we do provide a level of free hosting - trying to keep it meaningful but it's certainly not unlimited. We will offer pricing plans for expansion and we also allow people to move off the platform (with their data) to another environment if they choose (see: rhc app snapshot).

We also wanted to make sure we open sourced the code itself. As you mentioned, that gives you some assurance outside of the service or any specific vendor.

Re: OpenShift by Red Hat

#74

Post by mhicks »

Ryan_Shmotkin wrote: post #29

Tsk tsk.. ruby 1.8.7 by default

Yeah, defaults are always tough to choose and we tend to default to what is in RHEL. That said, Ruby comes up a lot and we are actively working on a slick 1.9.x experience out of the box. In the meantime (I know it's a hassle) but we've built the underlying foundation to let you do what you want. For example:

http://bit.ly/HHp9aR

Also... if you wouldn't mind helping vote it up, that would help:

https://openshift.redhat.com/community/content/support-for-r...

Re: OpenShift by Red Hat

#75

Post by fabianofranz »

rplnt wrote: post #57
bobsy wrote: post #39

I don't like this "Free" business. It doesn't make sense and the complete lack of pricing info really puts me off. So I play around with this, like it and choose to stick with it. They then introduce uncompetitive pricing.. I just wasted my time. They do not need to give exact pricing - they might not know at the moment - but they should at least give an overview of what they plan to do. > We will keep this free plan…

> So I play around with this, like it and choose to stick with it. They then introduce uncompetitive pricing.. I just wasted my time. No, this is not Google AppEngine. The platform is opensourced. You can host this "cloud" on your own servers or rely on some 3rd party provider.

Also, take the Java platform for example: it's good old (okay, not old) Java EE 6. Just take your app and deploy it wherever you want (JBoss, Glassfish, Websphere, etc). On AppEngine, you have a blacklisted Java API, proprietary API for common tasks like threads, etc.

Re: OpenShift by Red Hat

#76

Post by mhicks »

MatthewPhillips wrote: post #21
jamesu wrote: post #19

I have yet to find a service as straightforward as Heroku. Cloudfront comes close... but i get the feeling especially when looking at the documentation that Heroku have really put in a lot of effort into making a simple to use application platform.

Dotcloud does it for me. I'd love to support RedHat though.

Don't hesitate to give us feedback - good, bad and ugly. Email openshift@redhat.com or post on the forums and we'll get right on it. Around docs, we're trying to tune the primary landing spot:

https://openshift.redhat.com/community/developers

We also love involvement - good, bad and ugly as well ;)

https://openshift.redhat.com/community/get-involved

Re: OpenShift by Red Hat

#77

Post by sabat »

sgdesign wrote: post #43
bobsy wrote: post #39

I don't like this "Free" business. It doesn't make sense and the complete lack of pricing info really puts me off. So I play around with this, like it and choose to stick with it. They then introduce uncompetitive pricing.. I just wasted my time. They do not need to give exact pricing - they might not know at the moment - but they should at least give an overview of what they plan to do. > We will keep this free plan…

The problem with free stuff is the lack of support. If I mess something up and my site crashes after hitting the HN front page, I want someone to throw money at until things work again.

I want someone to throw money at until things work

In that case, although you can certainly pay for support (as others have pointed out)—but you're probably not the intended audience for this service.

Re: OpenShift by Red Hat

#78

Post by bgilroy26 »

jballanc wrote: post #61
bgilroy26 wrote: post #26

Earlier quoted context omitted.

It's in developer preview, they're hoping you tell your friends and generate buzz.

Right. You're the product. In this case, you are the marketing product. It's not always bad to be the product. Cows eat for free, right? Just a good thing to keep in mind.

Absolutely.

Re: OpenShift by Red Hat

#79

Post by mythz »

I'm generally a fan of RedHat, but not having details on the most important point of OpenShift that will decide whether it will fail or succeed in the market (i.e. the price) is a scummy play - that I only expected from enterprises. I hope these "enterprise marketing" tactics aren't a trend for RedHat.

Re: OpenShift by Red Hat

#80

Post by vsarathy »

azundo wrote: post #30
T-A wrote: post #25

From the ToS ( https://openshift.redhat.com/app/legal/site_terms ): "you give Red Hat a perpetual, irrevocable, worldwide, royalty-free, and non-exclusive license to reproduce, adapt, modify, translate, publish, publicly perform, publicly display and distribute any Content which you submit, post or display on or through the web site" That makes me a little nervous.

Here is the clause from the OpenShift Preview Services ToS (not the site terms): https://openshift.redhat.com/app/legal/services_agreement 3.3. Your License to Red Hat. You hereby grant to Red Hat a non-exclusive, non-transferable, royalty free license to use Your trademarks, trade names and logos in connection with publicizing the Preview Services and communicating with analysts, customers or the press about the Pre…

Thanks for posting the entire clause. Let me just comment as a Red Hat/OpenShift employee with some insight into the business intent behind the legal language.

As you can see from the complete clause that includes "...for the purpose of providing the Preview Services", the license to your content that you grant to Red Hat is really to allow Red Hat to provide the Service. Also the last sentence i.e. "Except as set forth in this Section, Red Hat obtains no rights in Content under this Agreement." should make it clear that there is no other interest in the users content.

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