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Cellular outage in U.S. hits AT&T, T-Mobile and Verizon users

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Re: Cellular outage in U.S. hits AT&T, T-Mobile and Verizon users

#231
https://www.usatoday.com/story/news/politics/2024/01/31/fbi-...

Note: This site does not like to entertain contentious topics and has rate limited me over my prior post about factory and foundry installed malware in Chinese manufactured equipment because I did not respond to a suspicious demand for proof, instead opting for a sarcastic reply. I can live without being associated with Garry Tan's company, YCombinator. (I thought to post this link while posting to another site, not because I hangout here.)

Re: Cellular outage in U.S. hits AT&T, T-Mobile and Verizon users

#232
Late yesterday, I tried to place a 911 call while driving on the 101 north toward San Francisco.

Before I could complete my report, the call dropped, and for the next 10 or so minutes I had no service, only "SOS".

I'm on Verizon, and the timing doesn't match up with this headline, but now I'm suspicious.

Re: Cellular outage in U.S. hits AT&T, T-Mobile and Verizon users

#233

Using myATT app doesn't even show my wireless account anymore. My entire family account doesn't even show up as a service. Seems like a hack or internal issue that deleted accounts? Can others confirm whether they see their accounts?

From what I read just a bit ago, basically there is a problem with the database of SIM numbers. So, SIMs all just dislodged from the network because they lost their network authorization. That would lead one to believe it was a botched software push. I imagine online accounts get this information somehow which could explain the portal being broken. I have a prepaid hotspot and it works fine, but none of the "family plan" month to month contract phones work. I also wonder if there's a physical SIM vs eSIM situation that could explain "newer" models working.

Re: Cellular outage in U.S. hits AT&T, T-Mobile and Verizon users

#234

To everyone trying to speculate on the root cause, I haven't seen enough information in any of the comments to really draw any conclusions. Having worked on several nationwide cellular issues in Canada when I worked in telecom, we saw nationwide impacts based on any number of causes. - A new route injected in the network caused the routing engines on a type of cellular specific equipment to crash nationwide. This too…

The speculation is fascinating. For most people, their guess is a reflection of themselves. Is there a term for that? This is a gross generalization, but I've seen... - Science people guessing solar flares - My "right-wing friend" guessed international hackers - I, myself, guessed it was a botched software release - Someone in this post commented their military friend says get gas And yet, like everyone else, I genui…

> Someone in this post commented their military friend says get gas

The Rogers outage in Canada took out the nationwide debit card payment network because that infra depended on Rogers. Credit cards still worked, but depends on your station’s access to make the transaction. And no shortage of shops running their POS “in the cloud” and needing to close if they lose internet access. I actually did have to lend cash to a colleague to buy gas to get home during that Rogers outage.

All it takes is for one pipeline valve to depend on a cellular connection for billing to get the whole line shutdown.

And ugh, we hope for a botched software upgrade too, but a corp cyberattack is so much harder to recover from so can’t be discounted from the realm of possibilities. I know that’s where my mind went with Rogers given how thorough their outage was.

Was kinda unimaginable for a total outage to happen with no org comms ready to go in the pipeline. Your plans are supposed to have those comms ready for a bad update that you’ve been planning for weeks. It’s a cyberattack where you may stay silent. But I know Rogers isn’t going to admit fault until they find someone else to blame.

Re: Cellular outage in U.S. hits AT&T, T-Mobile and Verizon users

#235

To everyone trying to speculate on the root cause, I haven't seen enough information in any of the comments to really draw any conclusions. Having worked on several nationwide cellular issues in Canada when I worked in telecom, we saw nationwide impacts based on any number of causes. - A new route injected in the network caused the routing engines on a type of cellular specific equipment to crash nationwide. This too…

The speculation is fascinating. For most people, their guess is a reflection of themselves. Is there a term for that? This is a gross generalization, but I've seen... - Science people guessing solar flares - My "right-wing friend" guessed international hackers - I, myself, guessed it was a botched software release - Someone in this post commented their military friend says get gas And yet, like everyone else, I genui…

> Is there a term for that?

Projecting, biased.

Re: Cellular outage in U.S. hits AT&T, T-Mobile and Verizon users

#237

Latest AT&T Statement: “Our network teams took immediate action and so far three-quarters of our network has been restored,” the company said. “We are working as quickly as possible to restore service to remaining customers.” Still down for me though.

Still down for me too.

down all morning in ATL but back up at 1PM EST

Re: Cellular outage in U.S. hits AT&T, T-Mobile and Verizon users

#238

Latest AT&T Statement: “Our network teams took immediate action and so far three-quarters of our network has been restored,” the company said. “We are working as quickly as possible to restore service to remaining customers.” Still down for me though.

Just came back up for me in Oklahoma City, OK.

Re: Cellular outage in U.S. hits AT&T, T-Mobile and Verizon users

#239

Latest AT&T Statement: “Our network teams took immediate action and so far three-quarters of our network has been restored,” the company said. “We are working as quickly as possible to restore service to remaining customers.” Still down for me though.

3/4 might just mean the internal facing side, which is still progress, but doesn’t mean any improvements for end-users.

Re: Cellular outage in U.S. hits AT&T, T-Mobile and Verizon users

#240

Verizon and T-Mo both issued statements that they have no outages and the issue is just their customers being unable to call AT&T customers. Looks like most of the AT&T network in the US is down though.

[flagged]

That sounds entirely unrelated to this outage which began only a few hours ago.
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