171–180 of 486 posts
Earlier quoted context omitted.
Having bars doesn't necessarily mean calls can be made or received. Mine keeps fluctuating between 0 and 5 bars but wherever I try to make a call, it claims I'm not registered with my current carrier, which uses AT&T as its backbone.
yeah thats why I asked if he used it
AT&T seems down in Eastern TN too. All phones in SOS mode.
Reporting status externally is hard. I worked at a cloud provider and while we had very detailed metrics about how our systems were functioning, it was difficult to distill that information in a way that customers would understand if they were being impacted or not, and what the impact would be. Just reporting raw numbers wouldn’t give customers the context to understand what was actually going on. How do you actuall…
Verizon and T-Mo both issued statements that they have no outages and the issue is just their customers being unable to call AT&T customers. Looks like most of the AT&T network in the US is down though.
Earlier quoted context omitted.
you can't operate at any scale at all without mechanisms in place to know perfectly well whether an issue is impacting a single customer or if your world is on fire
You'd like to think so, but surprisingly large number of "large scale" things operate on the "everything is fine" until too many people complain about the fire.
Quite often you see automated tests that check how well your cache/in memory data are working. But when some other customer that isn't in the hot path tries to access their request times out. I've seen a lot of people making automated checking systems fail at things like this.
Using myATT app doesn't even show my wireless account anymore. My entire family account doesn't even show up as a service. Seems like a hack or internal issue that deleted accounts? Can others confirm whether they see their accounts?
My wife and I are same account (AT&T, Texas) and hers is down but mine isn't. Only difference is my phone is slightly newer (15 Pro Max vs 14 Pro)
This is so odd. I have two phones with AT&T currently sitting right next to each other. One has service, the other is in SOS mode.
Some of our staff are reporting similar where their partner's phone has service and their's doesn't. Both on same AT&T family plan. So the radio bands may play into it although I would think with latest iPhones, they can use any of the bands from AT&T although I could be wrong.
So not a network outage, but account related?
Using myATT app doesn't even show my wireless account anymore. My entire family account doesn't even show up as a service. Seems like a hack or internal issue that deleted accounts? Can others confirm whether they see their accounts?