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The Matrix Trashfire

blog.koehntopp.info

201–210 of 217 posts

Re: The Matrix Trashfire

#201
Matrix protocol with Element on my own Synapse Docker container has been working great for me for two years at this point. Not really had any issues with it, whereas maintaining other solutions like Rocket.Chat became a real time-sink prior to switching to Matrix.

Re: The Matrix Trashfire

#202
post #58

Earlier quoted context omitted.

QA is a massively underappreciated position. A QA person that knows when to automate, when to manually test, and how to report and file issues relevant to the project can save a significant proportion of hours on a project overall. I wish many more companies included budget for QA, it saves developers a lot of time. A bit of a side-note: this sort of analysis is a great answer to "I want to contribute to open source,…

Good QA people are hard to find and it's a weird balance to strike. I've seen QA get run over by aggressive developers. I've seen QA people who were so good, detailed and provided clear reproduction steps that developers couldn't wait to see them work. I've seen QA people who were completely unwilling to work on efficiency improvements, automation or even testing things in parallel so they became a bottleneck to the…

If one knows a great QA person, any recommendations on companies that appreciate that talent?

Re: The Matrix Trashfire

#203
post #7

I tried to follow along with the author by going to the same pages and seeing the difference between what he should have done and what he actually did, and it convinced me that there's no way he was doing this in good faith (unless something has changed). I still can't figure out how he managed to get to some of the pages he described, when the thing that he said he wanted was clearly right on the page he said he was…

[dead]

Re: The Matrix Trashfire

#204
This is just stereotypical ineptitude and inability to RTFM or use common sense from somebody used to the spoonfed walled garden side of tech. I do not understand how anyone with a background in technology can't know "beta means buggy and poor support and use the flagship instance if you don't know what you want". I understood this as a teenager, as most people here also should have.

I think Matrix has a lot of problems. E2E encryption is too much for most laymen users to work with and it being so damn resource heavy being the too biggest ones. But come on.

Re: The Matrix Trashfire

#205

I mean, this is quite silly. Matrix is the open-source network infrastructure, Element is the client. Of course if you go to the Matrix web-page, it's not particularly user-friendly - if you expect to just use the thing, you should be going to Element. The ActivityPub page won't exactly help you sign up to Mastodon either. There are plenty of problems with Element and Matrix (I say that as someone who has been trying…

The ability of some in the FOSS community to always blame the user for poor UX design is truly impressive. Do we need to test and simplify our onboarding? No, it's the confused users who are wrong!

My grandmother could use Matrix when she was starting to develop dementia. The only thing that tripped her up was the end to end encryption and key loss. It's not a UX problem, its a PEBKAC issue.

Re: The Matrix Trashfire

#206
post #9

I mean, this is quite silly. Matrix is the open-source network infrastructure, Element is the client. Of course if you go to the Matrix web-page, it's not particularly user-friendly - if you expect to just use the thing, you should be going to Element. The ActivityPub page won't exactly help you sign up to Mastodon either. There are plenty of problems with Element and Matrix (I say that as someone who has been trying…

> his comes off as the author just not doing basic reading. Perhaps a technology will not have success if its users need to do basic reading.

You literally just install the non-beta client and register an account and then log in. It's that simple. I'm impressed that anyone could get this wrong and then blame the program.

Re: The Matrix Trashfire

#207
post #33

It's heartening that some Matrix people responded positively to this free QA work; that's something we almost never see.

Maybe because it was mostly feedback for the Element people, so the Matrix people can sit back

The initial Element response is at https://mastodon.matrix.org/@element/111935349393238249 fwiw.

Re: The Matrix Trashfire

#208

Earlier quoted context omitted.

Having set up and administrated both an XMPP and a Matrix server, XMPP is way less a pain in the ass. I've enjoyed dealing with prosody much more than either synapse or dendrite. XMPP doesn't tank my server every time I try to join a new room and it doesn't take forever to start talking in a room after you join it. And provided you're running the server, getting people onto XMPP has not been hard in my experience. I…

If you go through your contact list right now, how many people are on iOS, and how many of them do you think you could successfully convince to use XMPP as the primary method to reach you? With Matrix, I don't need to convince them .

I don't know iOS users, except one, who already used XMPP. Most people I talk to on a regular basis already use it. The ones that don't either don't bother with apps at all (my grandparents), or are not close enough / frequent enough contacts to bother with anything beyond SMS.

Re: The Matrix Trashfire

#209
post #135

Earlier quoted context omitted.

Hi, I'm the Thib person mention in this article, and I agree that QA is super important. I can mostly talk about matrix.org, since I have little power over the Element clients. Disclaimer though: I'm technically employed by Element (to make paperwork simpler since I'm France-based, Element has an entity in France, and the Foundation is UK-based), but I'm working for the Foundation full time. This kind of article is s…

Hi, hopefully things came across OK, for clarity I wasn't saying "why haven't they done this, they're bad at QA!?!?!" but just wanted to say that most of us should be doing the same kind of thing with our own products/tools/sites and give a shoutout to QA peeps. Thanks for working on matrix, I'm building some things on matrix and it's been pretty interesting. > For those aligned with our mission and who want to suppo…

Thanks a lot for the kind words and support!

Re: The Matrix Trashfire

#210

Earlier quoted context omitted.

For the matrix.org website, we landed https://github.com/matrix-org/matrix.org/pull/2179 as a quick fix, but we can do better. I think there are several things we can do improve, and the process should be fairly similar with Element: 1. Refine who the website is for, and what they are coming here for. We need to narrow down who our audiences are, what they want, what they known and don't know, and how we can best ser…

Well stated! I wish you luck (I just donated a bit as well)

Thank you very much, every little bit counts!
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