When researching washing machines recently, I was surprised to see that probably the most innovative mass-market systems available right now are from GE. They’ve brought out a heat-pump based low-energy use combined washer/dryer* that supposedly performs great - something that can’t be said for existing combo or low energy systems. I was surprised to see innovative appliances from GE! I thought they had been reduced…
GE no longer owns or operates the GE Appliances business. Haier bought GE Appliances in 2016. https://en.wikipedia.org/wiki/GE_Appliances
What Happened to GE? (2021)
41–50 of 160 posts
Re: What Happened to GE? (2021)
#42What happened to GE? Simple. Jack Welch killed the golden goose. During his tenure he shifted focus and money away from long-term R&D in the name of boosting quarterly profits. Product development took a back seat to selling "services", i.e. focus more on selling contracts around maintaining your turbines than you do on developing and manufacturing good turbines in the first place. I won't even get into the heavy bor…
Wasn't Welch the one who was using "sack 10% of the managers each year" as a strategy? That one was obviously long-term stupid; I can see it being healthy for maybe a cycle or 2, but after that it would just kill off all the intangibles of management. At some level, every company relies on a culture of people doing the right thing to thrive over the long term. Although I do think that it is a mistake to just pin blam…
Re: What Happened to GE? (2021)
#43What happened to GE? Simple. Jack Welch killed the golden goose. During his tenure he shifted focus and money away from long-term R&D in the name of boosting quarterly profits. Product development took a back seat to selling "services", i.e. focus more on selling contracts around maintaining your turbines than you do on developing and manufacturing good turbines in the first place. I won't even get into the heavy bor…
Re: What Happened to GE? (2021)
#44Earlier quoted context omitted.
There was a time when American corporations discovered that financial services were more profitable than manufacturing. The biggest division of GM was GMAC. The "profits" were at least partially fraudulent -- division managers cooking the books in order to make their numbers. I seem to recall that some of them went to prison.
Multiple companies have turned into glorified financial firms with their core product becoming auxillary. Look at airline credit cards, Starbucks loyalty cards, Block's Bitcoin repository, AMZN investing in Rivian and so on.
The Starbucks business remains almost entirely their retail service business.
Re: What Happened to GE? (2021)
#45Earlier quoted context omitted.
Wasn't Welch the one who was using "sack 10% of the managers each year" as a strategy? That one was obviously long-term stupid; I can see it being healthy for maybe a cycle or 2, but after that it would just kill off all the intangibles of management. At some level, every company relies on a culture of people doing the right thing to thrive over the long term. Although I do think that it is a mistake to just pin blam…
Your context is that US manufacturing was uncompetitive by the early 1970’s? Gonna need to back that one up.
See also https://wtfhappenedin1971.com/ where a bunch of important changes are showcased. Modern management styles that aren't good make a lot of sense sense when considering a lot of those graphs. Financial shenanigans have a lot more payoff than manufacturing, and manufacturing gets harder as the energy squeeze happens.
Re: What Happened to GE? (2021)
#46It was at the height of the 6 sigma management craze. I had 8 managers between me and the CEO. All of them were pitted against each other in a race to climb the corporate ladder. Internal competition wasn't the fundamental problem. It was how it created a culture of backstabbing in order to hit KPI targets. Managers would intentionally withhold important information from each other or hold back projects just to make their own quarterly reports look good. The general idea was you did a 2 year run at GE, climb as quickly as possible, then leave to pursue a consultant career teaching other companies the GE system of management.
The culture was driven from the top down by Jack. It looked good on paper but was eating away at the company's longevity.
The pinnacle example of the corrosive culture was when a female manager sent one of my female coworkers home because she wasn't wearing pantyhose. She pulled her into her office to explain how GE is a "dog-eat-dog" world, and women in particular need to act and dress a certain way to get ahead. And she wasn't wrong. Everyone was hyper focused on conforming to "the culture" driven ultimately by the quarterly reports, at the expense of all else. It was surreal with many parallels to a personality cult with Jack at the top.
Strangely, I enjoyed working there and seeing how the sausage got made. But OMG, if GE didn't fail, I would have lost my faith in true meritocracy... not to mention a bit of humanity.
Re: What Happened to GE? (2021)
#47I sometimes wonder if there is a single group of advisors, probably from the financial institutions, that gives advise to CEOs periodically, and then they just follow along to build a trend.
Re: What Happened to GE? (2021)
#48Earlier quoted context omitted.
There was a time when American corporations discovered that financial services were more profitable than manufacturing. The biggest division of GM was GMAC. The "profits" were at least partially fraudulent -- division managers cooking the books in order to make their numbers. I seem to recall that some of them went to prison.
Multiple companies have turned into glorified financial firms with their core product becoming auxillary. Look at airline credit cards, Starbucks loyalty cards, Block's Bitcoin repository, AMZN investing in Rivian and so on.
We glorify operators who keep operating - such as Elon, Zuck, and Bezos - but, few people seem to do it.
Long live the operators.
Re: What Happened to GE? (2021)
#49I worked at GE for a bit when I was in college right at the end of Jack Welsh's tenure. The bizarre culture blew my mind and in a big way steered me away from pursuing a career at big businesses. It was at the height of the 6 sigma management craze. I had 8 managers between me and the CEO. All of them were pitted against each other in a race to climb the corporate ladder. Internal competition wasn't the fundamental p…
Re: What Happened to GE? (2021)
#50https://money.cnn.com/magazines/fortune/fortune_archive/2007...