Earlier quoted context omitted.
I’m just curious what you think Apple should do for a stolen phone?
For a stolen phone with AppleCare+ insurance that has been paid for every month since purchasing the phone, they should at least offer a way to file a claim. The only way to submit a claim was to click on a button in my icloud account that did not exist. I live in a big city and visited 3 Apple stores and spent about 15 hours in them in total, but none of them were able to help me get the claim filed so I had to give…
It's pretty easy to see why they wouldn't include theft + loss coverage unless you pay for it...