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Google Promises Unlimited Storage; Cancels; Tells Journalist Life's Work Deleted

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501–510 of 692 posts

Re: Google Promises Unlimited Storage; Cancels; Tells Journalist Life's Work Deleted

#501

Earlier quoted context omitted.

It is literally anti-competitive, bad for consumers and competitor startups. How can an average startup compete if a rich company or VC backed startup has a business model of selling below cost to get market share? The fact that the big players are doing it makes it an oligopoly not a monopoly, but that's still bad. This is a 100+ year old problem and has already been solved in other industries, but tech likes to thi…

> raised prices when those competitors folded This part only works if you don't have other large competitors. But this obviously not the case for cloud storage. It is an extremely competitive commodity product. > bad for consumers How exactly is it bad for consumers to get products below cost?

> How exactly is it bad for consumers to get products below cost?

Because it is necessarily a short term strategy, and when the subsidy ends, it is incredibly disruptive (in the bad way).

It is good in the short term for those consumers who get in early and get their consumption subsided by VC funds or FAANG profits from another subsector. But it is bad in the long term for everyone when firms try to compete by selling below cost. Consumers usually win when companies have to compete with each other. But selling below cost is a strategy that only very rich or entrenched players can do. It means you have to play the VC unicorn game as a startup. It sets unrealistic price expectations for consumers. It leads to situations like this when the rug is pulled.

Look what has happened with ride sharing and delivery apps. A few rich VC backed firms took over the market and subsidized cheap rides. Entire industries were transformed, and most restaurants stopped offering delivery themselves. Now, it is becoming clear that those $5-7 rides actually cost 2-3x that, and that's not what people are willing to pay.

Re: Google Promises Unlimited Storage; Cancels; Tells Journalist Life's Work Deleted

#502

Earlier quoted context omitted.

> The actual headline is slightly less inflammatory: "Google Promises Unlimited Cloud Storage; Then Cancels Plan; Then Tells Journalist His Life’s Work Will Be Deleted Without Enough Time To Transfer The Data" Correct. 7 days is not enough time to stream >200TB of data, let alone find a place to stream it to. This puts a human being in a crisis position. He doesn't need to just find someone willing to store his data.…

Crisis (!?) is a bit dramatic. Google response isn't correct but everyone here has there hands a bit dirty. Storing 237 Tb on an unlimited server - the individual clearly knew they were taking advantage of a system and probably should have been ready for some kind of remedy.

No unfair advantage: if you say “unlimited” then you MUST expect and allow the occasional statistical outlier that uploads 237TB of data.

Otherwise its false advertising.

Edit: the real mistake here is trusting google, a company with a track record in messing up with their customers (from retired products to accounts frozen without any hope of appeal).

Re: Google Promises Unlimited Storage; Cancels; Tells Journalist Life's Work Deleted

#503

The actual headline is slightly less inflammatory: "Google Promises Unlimited Cloud Storage; Then Cancels Plan; Then Tells Journalist His Life’s Work Will Be Deleted Without Enough Time To Transfer The Data" The facts of the article are even less inflammatory. The journalist uploaded 237.22 TB of video to his google drive when the "unlimited" plan existed. When google phased out the unlimited plan, he's not paying fo…

He was definitely pushing it, but google is being extremely aggressive with timelines just to get resources freed up.

For instance, suddenly out of nowhere they are only telling people with a 7 day heads up that they will reclaim google voice numbers, and only with a single email.

I've used the service for over a decade and they never bothered to "monitor usage" or anything like this.

Thankfully I think due to US law they can't immediately re-issue them, but you have to claim them under a new phone number or such.

Very disturbing policy shifts at the company.

Re: Google Promises Unlimited Storage; Cancels; Tells Journalist Life's Work Deleted

#504
post #100

Earlier quoted context omitted.

They also banned encrypted files, effectively kicking off everyone using it for backup. I assume this means they look at your photos and other data.

They did? I have a bunch of encrypted files on gdrive

The person your replying to was referring to Amazon Cloud Drive

Re: Google Promises Unlimited Storage; Cancels; Tells Journalist Life's Work Deleted

#505

Earlier quoted context omitted.

The FBI took all their hardware in a raid.

Yes, but that's a separate problem.

No, it's really not. "Never trust your data to the cloud!" They never did. They used the cloud as a backup. They trusted the data to their computer with a cloud backup, which is usually better than not having any cloud backup at all. The problem is that their computers were then seized and they couldn't make another copy of their data in time.

Re: Google Promises Unlimited Storage; Cancels; Tells Journalist Life's Work Deleted

#506
post #462

Earlier quoted context omitted.

A small business likely would - at least at the customers expense. A medium size business might if you could talk to a reasonable person in the right department and they had the time to do it. Its beyond the ability of a large company. This is what people are actually angry about. As a company gets more and more successful (size/revenue) it becomes less capable at going above and beyond for the majority of their cust…

[flagged]

I haven't seen any buffet advertize itself as offering "unlimited" food, but rather they say "all-you-can-eat" and then typically clearly clarify on the door and the front desk something like "on our premises, in under 2 hours".

Google should have been smart enough to not say "unlimited" if they don't mean it.

Re: Google Promises Unlimited Storage; Cancels; Tells Journalist Life's Work Deleted

#508
post #357

Earlier quoted context omitted.

He was paying, it was just an unlimited storage plan. Not free.

I think their point still stands, you can't trust the cloud companies for anything important.

I agree.

Re: Google Promises Unlimited Storage; Cancels; Tells Journalist Life's Work Deleted

#509
post #452

Earlier quoted context omitted.

> The actual headline is slightly less inflammatory: "Google Promises Unlimited Cloud Storage; Then Cancels Plan; Then Tells Journalist His Life’s Work Will Be Deleted Without Enough Time To Transfer The Data" Correct. 7 days is not enough time to stream >200TB of data, let alone find a place to stream it to. This puts a human being in a crisis position. He doesn't need to just find someone willing to store his data.…

> A decent company would drop $2000 on HDD, or a bit less on optical / tape media, and ship (rather than delete) the data to the customer they fired, at their own cost, or at the very least, at customer cost. A company which provides literally no way to get data out and offloads expenses is a POS company. Please, be realistic. This is nuts and you must know it.

Google has an option to have hardware shipped to you that can hold 480TB uncompressed.

Not sure if it works with the 'drive' but does with google cloud storage: https://cloud.google.com/blog/products/gcp/introducing-trans...

Re: Google Promises Unlimited Storage; Cancels; Tells Journalist Life's Work Deleted

#510
post #462

Earlier quoted context omitted.

A small business likely would - at least at the customers expense. A medium size business might if you could talk to a reasonable person in the right department and they had the time to do it. Its beyond the ability of a large company. This is what people are actually angry about. As a company gets more and more successful (size/revenue) it becomes less capable at going above and beyond for the majority of their cust…

[flagged]

The implication your analogy is sneaking in is that there is a common-sense amount of cloud storage a user might use, in the same way that there is a common-sense amount for somebody to eat. It's a poor analogy. There are cloud storage users in every order-of-magnitude bracket from 10^0 to 10^15 bytes used. S3 is not like Chuck-a-Rama. A businessperson that attempts to treat them like they are similar will be forced to make a U-turn and lose some face in the process.

These types of businesspeople should be fired urgently and with prejudice.

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