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Problems on the Galaxy Store

forum.developer.samsung.com

61–70 of 88 posts

Re: Problems on the Galaxy Store

#61
post #5

At least the developers are able to easily get in touch with this Ron guy - seems he is being genuinely helpful. That alone makes it a better experience than other stores.

Ron appears to be the PR/support person, not a developer. But yes, compared to companies like Google, Facebook, Apple... it's nice to actually get human responses

If it's an employee with the permissions to file a ticket, it doesn't matter if they're a developer or not.

Re: Problems on the Galaxy Store

#62

Earlier quoted context omitted.

sounds risky if they can release a following Android version that gimps it

The EU would lose its shit if they tried that. Google has actually been on a path that makes it easier to create competing app stores, no doubt pressured by EU legislation.

The EU hasn't lost its shit about Android slowly moving from open source to proprietary Google SDKs yet. We won't be safe until they force a Ma Bell-style split, freeing Chrome and Android from Google's tentacles.

Re: Problems on the Galaxy Store

#63

The monopoly on app stores by device manufacturers is absurd, and doubly so when the governance is incompetent (which is always).

What monopoly? No Samsung phone I've ever owned has blocked me from installing the F-Droid or Aurora store APK.

Back in the day some cheaper Samsung models came with the Amazon App Store installed.

Re: Problems on the Galaxy Store

#64

Earlier quoted context omitted.

Yes, on the most recent Android, there is no monopoly. On anything else, it's there.

> Yes, on the most recent Android, there is no monopoly. > On anything else, it's there. Alternative app stores for Android have existed for a long time. Samsung Galaxy Store, Amazon, Huawei AppGallery, F-Droid, Aptoide, etc. They are also available for older versions of Android.

And Android never let them work properly.

Re: Problems on the Galaxy Store

#65

Earlier quoted context omitted.

but ppl can install alternative stores, no? ther's the huawei one too and the open source store, I forgot the name

Yes, on the most recent Android, there is no monopoly. On anything else, it's there.

The F-Droid app repository has been available since 2010, no Samsung/Google restrictions on installing it.

Re: Problems on the Galaxy Store

#66

Earlier quoted context omitted.

Play store still has this and the return window is 15 minutes. A refund button will appear on the application page in play store if you uninstall the app within the 15 minute period after purchasing. Apple on the other hand unfortunately has nothing like that. If you want refund, You have to go through the hassle of creating a ticket and they may refuse to refund for whatever reason.

15 minutes is such a strange period. "Hey sorry if this is a complex app you might get through most of setting it up. Good luck"

IIRC a long time ago, game devs would complain to google about people abusing refund policy by buying their games, complete the whole playthrough in a day, then requesting refund. This was before in-app purchase become the norm though, so you can buy full games upfront instead of unlocking it bit by bit via in-app purchases.

Re: Problems on the Galaxy Store

#67

Earlier quoted context omitted.

15 minutes is such a strange period. "Hey sorry if this is a complex app you might get through most of setting it up. Good luck"

Agreed. I think they started it because people would grab a paid app for a one-time need and then return it after using. I saw this happen a couple times with an app that identified plants from a picture, another that scanned and removed apps that show full-screen ads, and a couple others, so the use case makes sense. But still I think it's a mistake because 15 mins is not enough time to know if the app is going to w…

[deleted]

Re: Problems on the Galaxy Store

#68
post #5

At least the developers are able to easily get in touch with this Ron guy - seems he is being genuinely helpful. That alone makes it a better experience than other stores.

Ron appears to be the PR/support person, not a developer. But yes, compared to companies like Google, Facebook, Apple... it's nice to actually get human responses

If you’re a developer, App Review is pretty responsive, you can dispute/escalate, and even schedule a call

For all their faults, don’t put Apple in the same bucket as Google or Facebook

Re: Problems on the Galaxy Store

#70
post #62

Earlier quoted context omitted.

The EU would lose its shit if they tried that. Google has actually been on a path that makes it easier to create competing app stores, no doubt pressured by EU legislation.

The EU hasn't lost its shit about Android slowly moving from open source to proprietary Google SDKs yet. We won't be safe until they force a Ma Bell-style split, freeing Chrome and Android from Google's tentacles.

The EU hasn't made any laws mandating that all software must be open source, so I don't see why they would care about Google closing the source on new Android components. For all the EU cares, Android 14 (or at least its non-GPL parts) may as well be closed source under license, which was the norm before Android came along in the first place.

The EU has made anti-gatekeeper laws, targeting Apple, Google, and other gatekeepers.

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