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Problems on the Galaxy Store

forum.developer.samsung.com

21–30 of 88 posts

Re: Problems on the Galaxy Store

#21

Earlier quoted context omitted.

What monopoly? The Samsung Store is the alternative to the official Google Play store. Any Samsung android phone that has the Samsung Store also has the Play Store, no?

And on this case it's a duopoly. What doesn't make any difference at all, so people tend to not qualify their N-opoly words.

but ppl can install alternative stores, no? ther's the huawei one too and the open source store, I forgot the name

Re: Problems on the Galaxy Store

#22
I can't comment on the competence (or otherwise) of the Galaxy Store review process, but charging up-front for a mobile app is nearly always a mistake. You'll nearly always do better with a "free" app and one or more in-app purchases to unlock the full functionality, even if the "free" version is a very limited demo.

I know that some people are instinctively repulsed by such a model, but there are good reasons why users prefer it. There is real value in being able to install an app, see that it actually runs on your device, explore the interface and perhaps try some of the features before actually paying anything. Most app stores do have refund policies that amount to a free trial, but there's a big psychological difference between trying an app for free and paying for an app that you can get a full refund on (subject to terms and conditions).

Re: Problems on the Galaxy Store

#23

I get that it's frustrating waiting for an app to be approved... But there's nothing really technical, novel, or useful to others in this post except that, perhaps you should price at $9.99 instead of $10 in the Samsung store for reasons that are not terribly apparent. I think this is just the developer is trying to resolve his frustration by "yelling for the manager" to make a PR incident.

I find it a useful piece of information for people who'd want to venture into making paid apps that the galaxy store can be like that

But honestly just flag and move on

> Please don't complain that a submission is inappropriate. If a story is spam or off-topic, flag it. Don't feed egregious comments by replying; flag them instead. If you flag, please don't also comment that you did.

Re: Problems on the Galaxy Store

#24

Earlier quoted context omitted.

And on this case it's a duopoly. What doesn't make any difference at all, so people tend to not qualify their N-opoly words.

but ppl can install alternative stores, no? ther's the huawei one too and the open source store, I forgot the name

Yes, on the most recent Android, there is no monopoly.

On anything else, it's there.

Re: Problems on the Galaxy Store

#25

I can't comment on the competence (or otherwise) of the Galaxy Store review process, but charging up-front for a mobile app is nearly always a mistake. You'll nearly always do better with a "free" app and one or more in-app purchases to unlock the full functionality, even if the "free" version is a very limited demo. I know that some people are instinctively repulsed by such a model, but there are good reasons why us…

I wish paid apps had a 24-hour return window or something like that. It feels like it would be a win-win for everyone, as users would feel more comfortable taking a chance on paid apps.

I vaguely remember the Google Play Store (before it had that name) having something like this, never understood why they got rid of it. They must have concluded it made the store less profitable, but I wonder what data they were looking at, or if they interpreted it correctly.

Re: Problems on the Galaxy Store

#26

I can't comment on the competence (or otherwise) of the Galaxy Store review process, but charging up-front for a mobile app is nearly always a mistake. You'll nearly always do better with a "free" app and one or more in-app purchases to unlock the full functionality, even if the "free" version is a very limited demo. I know that some people are instinctively repulsed by such a model, but there are good reasons why us…

I wish paid apps had a 24-hour return window or something like that. It feels like it would be a win-win for everyone, as users would feel more comfortable taking a chance on paid apps. I vaguely remember the Google Play Store (before it had that name) having something like this, never understood why they got rid of it. They must have concluded it made the store less profitable, but I wonder what data they were looki…

Some people abused it to play games for free and then use the return window

Re: Problems on the Galaxy Store

#27

I can't comment on the competence (or otherwise) of the Galaxy Store review process, but charging up-front for a mobile app is nearly always a mistake. You'll nearly always do better with a "free" app and one or more in-app purchases to unlock the full functionality, even if the "free" version is a very limited demo. I know that some people are instinctively repulsed by such a model, but there are good reasons why us…

I wish paid apps had a 24-hour return window or something like that. It feels like it would be a win-win for everyone, as users would feel more comfortable taking a chance on paid apps. I vaguely remember the Google Play Store (before it had that name) having something like this, never understood why they got rid of it. They must have concluded it made the store less profitable, but I wonder what data they were looki…

In Brazil we have a right to return online orders in the 7 days of the purchase. I assume this is covered (I'm not sure). Steam does return the game if you have less than 3 hours in it.

Re: Problems on the Galaxy Store

#28

I can't comment on the competence (or otherwise) of the Galaxy Store review process, but charging up-front for a mobile app is nearly always a mistake. You'll nearly always do better with a "free" app and one or more in-app purchases to unlock the full functionality, even if the "free" version is a very limited demo. I know that some people are instinctively repulsed by such a model, but there are good reasons why us…

I wish paid apps had a 24-hour return window or something like that. It feels like it would be a win-win for everyone, as users would feel more comfortable taking a chance on paid apps. I vaguely remember the Google Play Store (before it had that name) having something like this, never understood why they got rid of it. They must have concluded it made the store less profitable, but I wonder what data they were looki…

Play store still has this and the return window is 15 minutes. A refund button will appear on the application page in play store if you uninstall the app within the 15 minute period after purchasing.

Apple on the other hand unfortunately has nothing like that. If you want refund, You have to go through the hassle of creating a ticket and they may refuse to refund for whatever reason.

Re: Problems on the Galaxy Store

#29
post #9

The monopoly on app stores by device manufacturers is absurd, and doubly so when the governance is incompetent (which is always).

You should really have said “monopolies” to agree with the plural “manufacturers”. Though it would highlight the flaw with the argument. Might as well complain that Walmart has a “monopoly” on selling things in Walmart stores.

[deleted]

Re: Problems on the Galaxy Store

#30

I can't comment on the competence (or otherwise) of the Galaxy Store review process, but charging up-front for a mobile app is nearly always a mistake. You'll nearly always do better with a "free" app and one or more in-app purchases to unlock the full functionality, even if the "free" version is a very limited demo. I know that some people are instinctively repulsed by such a model, but there are good reasons why us…

I wish paid apps had a 24-hour return window or something like that. It feels like it would be a win-win for everyone, as users would feel more comfortable taking a chance on paid apps. I vaguely remember the Google Play Store (before it had that name) having something like this, never understood why they got rid of it. They must have concluded it made the store less profitable, but I wonder what data they were looki…

I so do too. Because apple does NOT have this, I'm wary when purchasing stuff on the app store. I was burned a while back buying a game that was a blatant lie, it was an idler and literally didn't have the gameplay elements it said it did, but I could not return it. I love the steam style return policy. Wish everyone adopted that.
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