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Problems on the Galaxy Store

forum.developer.samsung.com

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31–40 of 88 posts

Re: Problems on the Galaxy Store

#31

Post by pockybum522 »

ishanjain28 wrote: post #28
Wowfunhappy wrote: post #25

Earlier quoted context omitted.

I wish paid apps had a 24-hour return window or something like that. It feels like it would be a win-win for everyone, as users would feel more comfortable taking a chance on paid apps. I vaguely remember the Google Play Store (before it had that name) having something like this, never understood why they got rid of it. They must have concluded it made the store less profitable, but I wonder what data they were looki…

Play store still has this and the return window is 15 minutes. A refund button will appear on the application page in play store if you uninstall the app within the 15 minute period after purchasing. Apple on the other hand unfortunately has nothing like that. If you want refund, You have to go through the hassle of creating a ticket and they may refuse to refund for whatever reason.

15 minutes is such a strange period. "Hey sorry if this is a complex app you might get through most of setting it up. Good luck"

Re: Problems on the Galaxy Store

#32

Post by RDaneel0livaw »

Moldoteck wrote: post #21
marcosdumay wrote: post #19

Earlier quoted context omitted.

And on this case it's a duopoly. What doesn't make any difference at all, so people tend to not qualify their N-opoly words.

but ppl can install alternative stores, no? ther's the huawei one too and the open source store, I forgot the name

https://f-droid.org/

Re: Problems on the Galaxy Store

#33

Post by luxuryballs »

jeroenhd wrote: post #18
stuartjohnson12 wrote: post #3

The monopoly on app stores by device manufacturers is absurd, and doubly so when the governance is incompetent (which is always).

With Android 12, anyone can make an app store. Previously you had to let the user approve a bunch of prompts for every install or update, but the new API allows silent background updates just like on manufacturer apps. Of course you need explicit permission from the user to install apps (that just makes common sense) but I've been using F-Droid Basic which works like a treat. Only Amazon has tried to launch an altern…

sounds risky if they can release a following Android version that gimps it

Re: Problems on the Galaxy Store

#34

Post by criley2 »

jdietrich wrote: post #22

I can't comment on the competence (or otherwise) of the Galaxy Store review process, but charging up-front for a mobile app is nearly always a mistake. You'll nearly always do better with a "free" app and one or more in-app purchases to unlock the full functionality, even if the "free" version is a very limited demo. I know that some people are instinctively repulsed by such a model, but there are good reasons why us…

The reason I dislike this is because it will always be a free app. I say that in the sense that they will include tracking and advertising and even if you "pay to remove" you have no real guarantee.

It's better to have a paid app that does not have the code/permissions required to even engage in advertising and tracking in this way. Preferably the paid app doesn't even have IAP at all.

Looking through the Google Play store, nearly every "Top Free" app clearly states that data is collected and data is shared with third parties. Nearly every "Top Paid" app clearly states that no data is collected and no data is shared with third parties.

Re: Problems on the Galaxy Store

#35

Post by talkingtab »

App stores are an example of corporate stupidity. If you really want a successful phone product, good apps will do it for you. But since the benefit is indirect, corporations are unable to make the correct decision - they go for the easy money.

It used to be that customers had enough leverage to provide incentives to corporations to make better decisions. But in their wisdom, corporations have decided that they are better off without customer feedback.

We have gotten to this point by allowing corporations to dominate our political process, changing us from an above average democracy into a corpocracy. It is not good for us, and in the long run not good for them.

Re: Problems on the Galaxy Store

#36

Post by joshuaissac »

marcosdumay wrote: post #24
Moldoteck wrote: post #21

Earlier quoted context omitted.

but ppl can install alternative stores, no? ther's the huawei one too and the open source store, I forgot the name

Yes, on the most recent Android, there is no monopoly. On anything else, it's there.

> Yes, on the most recent Android, there is no monopoly.

> On anything else, it's there.

Alternative app stores for Android have existed for a long time. Samsung Galaxy Store, Amazon, Huawei AppGallery, F-Droid, Aptoide, etc. They are also available for older versions of Android.

Re: Problems on the Galaxy Store

#38

Post by jrmg »

RDaneel0livaw wrote: post #30
Wowfunhappy wrote: post #25

Earlier quoted context omitted.

I wish paid apps had a 24-hour return window or something like that. It feels like it would be a win-win for everyone, as users would feel more comfortable taking a chance on paid apps. I vaguely remember the Google Play Store (before it had that name) having something like this, never understood why they got rid of it. They must have concluded it made the store less profitable, but I wonder what data they were looki…

I so do too. Because apple does NOT have this, I'm wary when purchasing stuff on the app store. I was burned a while back buying a game that was a blatant lie, it was an idler and literally didn't have the gameplay elements it said it did, but I could not return it. I love the steam style return policy. Wish everyone adopted that.

Did you try to return it? “doesn’t work as expected” Is one of the ‘template’ return reasons for the App Store. I haven’t requested a refund for apps many times, but when I have they’ve always been granted.

The place to do it is https://reportaproblem.apple.com/

Re: Problems on the Galaxy Store

#39

Post by neodymiumphish »

phyphy wrote: post #37

Galaxy Store is a garbage adware. Always runs in background. And if you accidentally open it it will start downloading "recommended apps" without your permission.

I've never experienced this recommended app installation that you're talking about.

Otherwise, I completely agree. Samsung should just use Google Play or the System update process to manage system app updates, etc.

I can see their concern with relying completely on gPlay, as there may be instances where the permissions needed for a system app go beyond the allowances of gPlay, but there are other ways to avoid those issues, and the Galaxy Store is trash.

Re: Problems on the Galaxy Store

#40

Post by FredPret »

ishanjain28 wrote: post #28
Wowfunhappy wrote: post #25

Earlier quoted context omitted.

I wish paid apps had a 24-hour return window or something like that. It feels like it would be a win-win for everyone, as users would feel more comfortable taking a chance on paid apps. I vaguely remember the Google Play Store (before it had that name) having something like this, never understood why they got rid of it. They must have concluded it made the store less profitable, but I wonder what data they were looki…

Play store still has this and the return window is 15 minutes. A refund button will appear on the application page in play store if you uninstall the app within the 15 minute period after purchasing. Apple on the other hand unfortunately has nothing like that. If you want refund, You have to go through the hassle of creating a ticket and they may refuse to refund for whatever reason.

They may refuse, but do they ever? I’ve refunded many apps, days after purchase, no issues.
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