Hacker News Board Hacker News, browsed like a classic message board
Live data from Hacker News

Google Drive misplaces months' worth of customer data

theregister.com

Post reply on HN
Print view View original

111–120 of 293 posts

Re: Google Drive misplaces months' worth of customer data

#111

Post by joshspankit »

happymellon wrote: post #59
droopyEyelids wrote: post #54

Earlier quoted context omitted.

I wish I could go back to google drive even with the file loss issues. OneDrive appears to be a sort of different view into Sharepoint's file management system, and boy is it painful to use.

God, why are the choices so bad. I wouldn't trust Google with anything important these days. But Teams/SharePoint/OneDrive is so bad. I don't think that selfhosting is a great option for corporate, but Microsoft and Google are just shit.

Feels like a good opportunity for someone to build the “do one thing and do it well” file storage on top of B2. Backblaze has a simple approach that stores 30% recovery data next to the files (and self-heals) while also storing customer data in multiple offsite locations.

Build the ability for integrations (with customer-visible audit logs), inter-user sharing, and proper permissions and you have the modern equivalent of the shared drive from the old days.

And don’t worry about quoting XKCD #927 at me. I know the realities of a project like this.

Re: Google Drive misplaces months' worth of customer data

#112

Post by Dylan16807 »

jqpabc123 wrote: post #109
Dylan16807 wrote: post #96

Earlier quoted context omitted.

Okay, and how does this connect to home ownership? You have even less recourse against the average burglar than the average landlord.

You have even less recourse against the average burglar than the average landlord. ??? Where I live, you can literally kill the average burglar for breaking into your home. That is pretty much the ultimate recourse. If you're not home and the police can find your burglar, you can legally press charges against him/her.

You can physically stop a landlord from illegally dumping your items too.

I'm talking about legal recourse after the fact. You can win both cases, at your own expense, but the burglar is much more likely to be judgement-proof.

Re: Google Drive misplaces months' worth of customer data

#113

Post by jqpabc123 »

Dylan16807 wrote: post #98
jqpabc123 wrote: post #36

Earlier quoted context omitted.

If Google can delete it, it's not really *your* data is it? https://blog.google/products/photos/storage-policy-update/

Almost every program you run can delete your data. Does that make it not your data?

Quick rule of thumb --- it's not really your data if the only backup is someone else's hands.

Re: Google Drive misplaces months' worth of customer data

#114

Post by fareesh »

sebmellen wrote: post #24

This is why I run a personal Google Workspace account which has regular (hourly) backups managed by a self-hosted CubeBackup instance. It's quite a nice system: I get daily email summaries from CubeBackup via email, and I'm able to back up all the Google Drive/Email/Contacts/etc. data to both my local Synology NAS and Backblaze B2. I have absolutely no affiliation with CubeBackup, but I highly recommend it (and a per…

$5/yr + hosting, which is way more than $5 unless you have a terabyte going unused in a box somewhere

Re: Google Drive misplaces months' worth of customer data

#115

Post by AndrewKemendo »

tiltowait wrote: post #66

I experienced different and in some ways more pernicious data loss with Google Drive several years ago: I was writing a novel, and Drive simply erased random paragraphs of text. Just poof, gone. I could find neither rhyme nor reason for it, either. Some had been edited in after the fact, while others were present in the original draft. All told, it equated to around 8K words over the course of the novel. Granted, you…

This is pervasive on browser based O365 apps like PPT

It will literally delete a sentence immediately after you write it

Infuriating and absolutely no fixes - this is a core issue with write priority and where “canonical” data lives.

Re: Google Drive misplaces months' worth of customer data

#116

Post by withinboredom »

jqpabc123 wrote: post #97
withinboredom wrote: post #68

Earlier quoted context omitted.

Did you read them, because it very clearly states in the drive addendum that users DO NOT give up any ownership rights.

https://www.google.com/drive/terms-of-service/archived/ The total liability of Google, and its suppliers and distributors, for any claims under these terms, including for any implied warranties, is limited to the amount you paid us to use the services (or, if the subject of the claim is the free service, to supplying you the services again). In other words, they can delete *your* data any time they want and claim it…

You can't sign away your rights, no matter what a contract says, in some places, tort still applies.

Like I said, I'm not a lawyer, but just because there is a limit on liability, does not mean there is a limit on damages and tort.

Re: Google Drive misplaces months' worth of customer data

#117

Post by orionex_sigma »

tiltowait wrote: post #66

I experienced different and in some ways more pernicious data loss with Google Drive several years ago: I was writing a novel, and Drive simply erased random paragraphs of text. Just poof, gone. I could find neither rhyme nor reason for it, either. Some had been edited in after the fact, while others were present in the original draft. All told, it equated to around 8K words over the course of the novel. Granted, you…

Using google docs (or any web based office apps) to write a novel (or do any other serious "heavy" work) is a terrible choice for a writer to be fair.

Re: Google Drive misplaces months' worth of customer data

#118

Post by [deleted] »

tiltowait wrote: post #66

I experienced different and in some ways more pernicious data loss with Google Drive several years ago: I was writing a novel, and Drive simply erased random paragraphs of text. Just poof, gone. I could find neither rhyme nor reason for it, either. Some had been edited in after the fact, while others were present in the original draft. All told, it equated to around 8K words over the course of the novel. Granted, you…

[deleted]

Re: Google Drive misplaces months' worth of customer data

#119

Post by [deleted] »

mrweasel wrote: post #62

How does people even notice that their data has gone missing? I can barely find my own documents in the train wreck that is the Google Drive UI. Any document written by anyone else in the organization can generally be considered lost unless you have a direct link sitting in an email or bookmark.

[deleted]

Re: Google Drive misplaces months' worth of customer data

#120

Post by [deleted] »

yeutterg wrote: post #49

This happened to our business about a year ago. Many random files went missing from GDrive. Eventually many turned back up (usually after a few weeks or months), but in the root folder instead of the folder the files were actually organized in. Google support told us we were crazy. As an aside, we are looking from moving to a Google + Slack + Notion to OneDrive + Teams + Loop. What is appealing is the ability to coll…

[deleted]
Post reply on HN