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Google Drive misplaces months' worth of customer data

theregister.com

61–70 of 293 posts

Re: Google Drive misplaces months' worth of customer data

#62
How does people even notice that their data has gone missing? I can barely find my own documents in the train wreck that is the Google Drive UI. Any document written by anyone else in the organization can generally be considered lost unless you have a direct link sitting in an email or bookmark.

Re: Google Drive misplaces months' worth of customer data

#63

Earlier quoted context omitted.

I wish I could go back to google drive even with the file loss issues. OneDrive appears to be a sort of different view into Sharepoint's file management system, and boy is it painful to use.

God, why are the choices so bad. I wouldn't trust Google with anything important these days. But Teams/SharePoint/OneDrive is so bad. I don't think that selfhosting is a great option for corporate, but Microsoft and Google are just shit.

> I don't think that selfhosting is a great option for corporate, but Microsoft and Google are just shit.

Why? When corporations weren't capable of managing credit cards securely, PCI was created and all the lazy businesses were told to either do this correctly, or outsource it to someone who will.

When corporations weren't capable of managing infrastructure, Cloud providers created an out and told all the lazy businesses that they could do this correctly. Businesses believed the hype, fired their on-prem administrators, and still can't do this thing correctly.

So, if you can't be bothered to do something correctly, and you can't pay to get it done correctly, maybe you are not fit to be operating.

Re: Google Drive misplaces months' worth of customer data

#64

Earlier quoted context omitted.

If Google can delete it, it's not really *your* data is it? https://blog.google/products/photos/storage-policy-update/

They say expressly when it will be removed in the ToS, if it doesn't meet any of those conditions, then they, contractually, cannot delete it. But saying that "because they can, they can" is silly. I "can" (as in able to) break into your house and steal your shit. By that logic, if I can do it, it wasn't trespassing or theft.

But saying that "because they can, they can" is silly.

They can because user's agreed to their terms of service --- and by so doing so, relinquished some of their ownership rights.

Re: Google Drive misplaces months' worth of customer data

#65

This is a royal fuck up. Anyone using any g cloud service better be suspect when using their services. Amazing how some folks can't get a job at google if they can't invert a binary tree. Perhaps hire folks with relevant skills rather than folks who can solve 2 leetcode mediums in under 45 mins?

Oh, you think developers still have that kind of power... Management has made sure to not allow any developer to have any kind of power. Not even naming their own variable the way they want it. All big and small decisions are taken by managers that don't even understand coding. They are the ones that push for hard deadlines and then loose months deciding what to do next for example. The crappy software trend has been rising at the same pace with the stripping of power from developers.

Re: Google Drive misplaces months' worth of customer data

#66
I experienced different and in some ways more pernicious data loss with Google Drive several years ago: I was writing a novel, and Drive simply erased random paragraphs of text. Just poof, gone. I could find neither rhyme nor reason for it, either. Some had been edited in after the fact, while others were present in the original draft. All told, it equated to around 8K words over the course of the novel.

Granted, you usually want to pare down your words during the editing process, but I'd rather do it manually rather than have some malfunctioning computer system prune random blocks :)

I sent a support email, but it will surprise no one to learn I never heard anything back. Needless to say, I haven't trusted Google Drive since.

Re: Google Drive misplaces months' worth of customer data

#67
post #41

Earlier quoted context omitted.

"But landlords cannot just take or misplace my stuff, especially if I pay rent and have some rights." They sure can. Years ago I had a shitty landlord clear an apartment I'd moved 95% of my belongings from but before the term of my lease had ended. Now you may have some legal recourse, but the cost/time associated with litigating a matter like that tends to outweigh the remedy.

Someone can also rob your house if you own it. Now you may have some legal recourse, but...

The "legal recourse" is what defines "ownership".

If someone can take or destroy your stuff *without* legal recourse, then you don't really "own" it'

Re: Google Drive misplaces months' worth of customer data

#68

Earlier quoted context omitted.

They say expressly when it will be removed in the ToS, if it doesn't meet any of those conditions, then they, contractually, cannot delete it. But saying that "because they can, they can" is silly. I "can" (as in able to) break into your house and steal your shit. By that logic, if I can do it, it wasn't trespassing or theft.

But saying that "because they can, they can" is silly. They can because user's agreed to their terms of service --- and by so doing so, relinquished some of their ownership rights.

Did you read them, because it very clearly states in the drive addendum that users DO NOT give up any ownership rights.

Re: Google Drive misplaces months' worth of customer data

#69

This happened to our business about a year ago. Many random files went missing from GDrive. Eventually many turned back up (usually after a few weeks or months), but in the root folder instead of the folder the files were actually organized in. Google support told us we were crazy. As an aside, we are looking from moving to a Google + Slack + Notion to OneDrive + Teams + Loop. What is appealing is the ability to coll…

I wish I could go back to google drive even with the file loss issues. OneDrive appears to be a sort of different view into Sharepoint's file management system, and boy is it painful to use.

That’s very fair. I totally recognize that Microsoft has a lot of half-baked me-too products to round out the suite. We are going to do a full evaluation before switching (if Loop ever gets enabled) to see if, despite the limitations, this improves collaboration, or if it just creates as many headaches.

Re: Google Drive misplaces months' worth of customer data

#70

Earlier quoted context omitted.

I wish I could go back to google drive even with the file loss issues. OneDrive appears to be a sort of different view into Sharepoint's file management system, and boy is it painful to use.

God, why are the choices so bad. I wouldn't trust Google with anything important these days. But Teams/SharePoint/OneDrive is so bad. I don't think that selfhosting is a great option for corporate, but Microsoft and Google are just shit.

Dropbox seems to still work fine in my experience.
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