Earlier quoted context omitted.
At the end of the day this is a very reasonable business decision - an incredibly obvious and easy one. Chamberlain/myQ makes very low cost (likely loss-leader) mass manufactured devices. Like anything else if you can identify 0.2% of your users leading to 50% of an issue you're having the reasonable thing to do (from a business perspective) is to just cut them loose. If this CTO or anyone at Chamberlain were to try…
> There are 275k active Home Assistant installations[0] Nit: That they know of. As you say it's a techy product and I would assume that techy types are the exact kind of people to turn off analytics.
Order of magnitude higher, same point, same result.