Earlier quoted context omitted.
> Apple is the company with the most integrity I've ever known. This manifests itself everywhere- from product quality to service at Apple stores. Watching really smart people repeat this emotional and unreasonable argument, makes me highly value their genius marketing. Learning how their concise UX from products to slogan can convince reasonable people to act emotionally is a must for every entrepreneur.
> Watching really smart people repeat this emotional and unreasonable argument If you're going to make a claim about the quality of an argument, please back it up. Otherwise it comes off as a form of ad hominem. I'm not making an emotional, nor an unreasonable claim. I've been a customer of Apple for decades, and a partner of theirs for many years. I've had many interactions with them, across a variety of modes, and…
And they are all customer-facing interactions. Not that I'm suggesting the two companies are the same, but I'm reasonably sure that I could set fire to something I bought at Walmart and still return it for a full refund. Despite their crappy products, I've always got relatively good customer service at Walmart. Meanwhile, they absolutely hammer their suppliers to within an inch of their lives. In fact, one of the main reasons Walmart is able to not care about refunds is because of their margins with suppliers.
So, I'm not suggesting that Apple does hammer their suppliers- I have no evidence on hand to suggest so. But to assume that they don't because you, as a customer giving them money, has had a fantastic experience, is strange logic indeed.