Atlassian Acquires Loom • Hacker News Board

Re: Atlassian Acquires Loom

#81

Post by j45 » Thu, Oct 12, 2023, 2:30 PM UTC

butlike wrote: post #27

TheRealDunkirk wrote: post #21

Earlier quoted context omitted.

Good grief. If the age of YouTube has taught us anything, it's that creating good video of something takes a lot more skill than writing something decent about something. Trying to find the relevant issue in a bunch of unrelated info, within a long writeup, which a user necessarily edits, at least a little, by the nature of writing something out? Pretty easy. Trying to find it in a rambling, 15-minute video? Welp! Go…

The best thing about video is it tethers me to the speed of the content the rambling, 15-minute video content creator mandated; not the speed I can peruse an article. Also the first person to invent Ctrl+F for video will be a billionaire.

Look let’s you play back the video faster.

Also has captioning, transcripts and summarization.

For when a bug doesn’t seem possible, video remains invaluable.

Re: Atlassian Acquires Loom

#82

Post by Metus » Thu, Oct 12, 2023, 2:31 PM UTC

dewey wrote: post #40

athorax wrote: post #4

Who is asking for this? As Atlassian consolidates Loom into its platform, engineers will soon be able to visually log issues in Jira, leaders will use videos to connect with employees at scale, sales teams will send tailored video updates to clients, and HR teams will onboard new employees with personalized welcome videos

I wish people would just record a video and showing what is causing them a problem. It's better than writing "I'm trying to do x and it doesn't work". At least on a video I can see the exact error message, the view they are on which browser they are using etc. You can condition people to give you all this information but it's an uphill battle, so I'd rather just get it myself from the source if possible. I feel like…

I am still dreaming of something that would allow a user to file a ticket, have them record audio and video like loom to describe the issue and what they were trying to achieve, and then dump a screen record of the last minute before opening the ticket as well as as much info about the machine's state as possible. And/or maybe connecting to helpdesk with video directly. Existing software comes close but is not quite there yet.

Re: Atlassian Acquires Loom

#83

Post by wg0 » Thu, Oct 12, 2023, 2:31 PM UTC

threeseed wrote: post #12

candiddevmike wrote: post #5

$1.5B for a screen recorder

Screen recorder used by 200,000 customers many of which will be enterprise. That's what Atlassian is paying for. The ability to cross-sell.

5000 Dollars per customer. Interesting.

Re: Atlassian Acquires Loom

#84

Post by j45 » Thu, Oct 12, 2023, 2:32 PM UTC

NKosmatos wrote: post #59

Oh great, that’s what Jira and Confluence needed in order to make them more sluggish, less responsive and more user unfriendly… a video messaging platform integration. Good grief, who thinks of these things :-( With 1 billion and a team of software developers, I would put Jira and Confluence back on the right road, not acquire a video company ;-)

Agreed.

The loom integration has been useful to attract some users who don’t use Jira otherwise.

I just wish Jira-1369 would get solved after 20 years because users refuse to adopt Jira or confluence when they’re getting waterboarded with notifications instead of a timed digest that can be set.

Re: Atlassian Acquires Loom

#85

Post by bayindirh » Thu, Oct 12, 2023, 2:32 PM UTC

jahnu wrote: post #70

bayindirh wrote: post #22

Earlier quoted context omitted.

There are dummy drivers which bypass that limitation when required. I didn't install them, since I never needed sound to demonstrate something.

Ok thanks. Still not as trivially easy as it should be then :(

No, it's very easy: https://existential.audio/blackhole/

Blackhole is Free and Open Source.

Also, Rogue Amoeba has a product called "Loopback". It's not cheap, but it's another alternative: https://rogueamoeba.com/loopback/

Re: Atlassian Acquires Loom

#86

Post by gjsman-1000 » Thu, Oct 12, 2023, 2:33 PM UTC

Great, the developers of Jira are expanding their horizons.

On the other hand, having used Loom a few times, I admit I can completely understand why. Loom is an almost unbelievable piece of software.

Re: Atlassian Acquires Loom

#87

Post by heisgone » Thu, Oct 12, 2023, 2:33 PM UTC

This make perfect sense. Atlassian is cornering the market of "features nobody ask for but make for good sales pitch to clueless managers".

Re: Atlassian Acquires Loom

#88

Post by pyrophane » Thu, Oct 12, 2023, 2:34 PM UTC

andygcook wrote: post #2

For anyone else curious, Loom raised $205M with the last round at a $1.5B valuation. This deal is for $975M in cash. Sources: - https://www.crunchbase.com/organization/loom - https://www.forbes.com/sites/stevenli1/2022/03/14/nearly-bro... - https://twitter.com/andrew__reed/status/1712458243883110599?... (Edit: formatting)

Without knowing the specific of their last round, does anyone have an idea of what selling at roughly 2/3 of their previous valuation likely means for their employees?

I know that VCs typically have some kind of "upside protection" in later rounds that guarantees them first money out in the event of a sale on some multiple of their investment, but I don't know what terms are common.

Re: Atlassian Acquires Loom

#89

Post by city17 » Thu, Oct 12, 2023, 2:35 PM UTC

butlike wrote: post #27

TheRealDunkirk wrote: post #21

Earlier quoted context omitted.

Good grief. If the age of YouTube has taught us anything, it's that creating good video of something takes a lot more skill than writing something decent about something. Trying to find the relevant issue in a bunch of unrelated info, within a long writeup, which a user necessarily edits, at least a little, by the nature of writing something out? Pretty easy. Trying to find it in a rambling, 15-minute video? Welp! Go…

The best thing about video is it tethers me to the speed of the content the rambling, 15-minute video content creator mandated; not the speed I can peruse an article. Also the first person to invent Ctrl+F for video will be a billionaire.

Not quite Ctrl F, but Loom does use some AI magic to summarize videos and automatically add sections so you can skip to the interesting bits quickly. Only used it once recently, but it perfectly divided my video according to the 3 points I was addressing.

Re: Atlassian Acquires Loom

#90

Post by lelanthran » Thu, Oct 12, 2023, 2:35 PM UTC

rqtwteye wrote: post #32

TheRealDunkirk wrote: post #21

Earlier quoted context omitted.

Good grief. If the age of YouTube has taught us anything, it's that creating good video of something takes a lot more skill than writing something decent about something. Trying to find the relevant issue in a bunch of unrelated info, within a long writeup, which a user necessarily edits, at least a little, by the nature of writing something out? Pretty easy. Trying to find it in a rambling, 15-minute video? Welp! Go…

I doubt people will record 15 minute videos to report an issue. From my experience people are much better at recording a relevant video vs. describing the issue in our text.

My experience with enterprise customers is that recording a video is much more effort than typing "the thingy won't foo the bar" ...