141–150 of 275 posts
It shouldn't be allowed to be sold and Google should be facing fines for each day the functionality is missing, assuming it is a software problem.
[flagged]
Earlier quoted context omitted.
> Again, a test lab should help towards these things, but I doubt Google has one accessible to the average engineer working on the dialer. And why not? It seems like the real real problem is #4: Management doesn't take seriously people's need to reach emergency services because it's not a profit center.
A test lab is a room that is completely isolated from the outside (and in a way that the RF doesn't leak outside of the premises) where you can do these kind of experiments. Considering the amount of teams working on the Google Dialer, and the fact that they might be distributed across multiple cities / countries - this sounds very expensive.
This was the final straw for me and why I switched from a Pixel to an iPhone. I refuse to die because my $800 smart device couldn't get me help that would have otherwise been available. Apple may be a scummy company just like all the other ones but the one thing they do seem to take very seriously is safety. I'm sure other people feel the same way but it doesn't seem like this message is getting to Google.
I did the exact same thing last year when I first heard of this (recurring) issue. Safety is not part of a promo packet, so who at Google cares to fix it? I hate how Apple infantilizes the user, but at least they have vision of making a product. Not a collection of promotion producing ideas.
Earlier quoted context omitted.
Even the dimmest view of management should expect them to care about extremely bad PR.
So how do you explain Unity and Reddit and Twitter and Wizards of the Coast all belly flopping their PR this year? I'm sure they care, in some abstract sense, about PR (well, not Musk). I just think they're out of touch and incompetent at dealing with it. Some of them are even on the record saying it will blow over and the benefits of not caring are worth the cost, like the Reddit CEO. Clearly the costs of bad PR are…
Earlier quoted context omitted.
So how do you explain Unity and Reddit and Twitter and Wizards of the Coast all belly flopping their PR this year? I'm sure they care, in some abstract sense, about PR (well, not Musk). I just think they're out of touch and incompetent at dealing with it. Some of them are even on the record saying it will blow over and the benefits of not caring are worth the cost, like the Reddit CEO. Clearly the costs of bad PR are…
They care if bad PR results in less money. Wizards +Unity realized they pushed too hard and will ultimately cost them. Reddit thinks their decision still makes financial sense.
Funny, because I have the opposite problem. My Pixel dials 911 out of random and I always have to race to disconnect the call. Just last night my Pixel Watch started ringing out of random while I was eating dinner and it said it was dialing 911. I saw a phone call pop up on my Pixel 6 phone but fortunately canceled it before it connected. My watch didn't even tell me why it dialed 911, and once I disconnected the cal…
Jeez - can't dial 911, randomly dials 911. I don't understand why these devices can't even do the most core feature of a phone properly. This will sound crass but the development teams (right up to CEO's) should be dragged out to the gallows and flogged. If it was my product I would have made damn sure the 911 experience was perfect before shipping, and not rested for a minute until any bugs were solidly quashed - up…
All cell phones with 911 functionality should have a way to periodically test that the 911 feature is fully functional. The reality is that I rarely even make a phone call anymore... but I don't even know whether being able to make a call implies 911 works? And I don't know if its still true but there used to be pretty significant fines for calling 911 so I'm not just going to dial 911 and say "making sure this still…
[flagged]
From that link: Test calls confirm that your local 911 service can receive your 911 call and has the correct location information. Test calls can be scheduled by contacting your local 911 call center via its non-emergency phone number.
Earlier quoted context omitted.
You need a special room as well - you can't accept that someone near your building might end up having his 911 call routed through your test infrastructure. Alternatively, I think you can somehow connect the device antenna to your equipment, so that the signal doesn't even have to be transmitted over the air (or at the scale of a femtocell). Still, rather "expensive" to setup in multiple locations for just a team tha…
Can't you stand up your own test network for that? Other phones won't connect to that, so you don't need to fully rf isolate, as long as you have some trust in the test network not doing crazy things. It's well over a decade ago, in Europe, and I was only very peripherally involved, but it didn't seem that hard to get permits for such a test network indoors.
Earlier quoted context omitted.
A test lab is a room that is completely isolated from the outside (and in a way that the RF doesn't leak outside of the premises) where you can do these kind of experiments. Considering the amount of teams working on the Google Dialer, and the fact that they might be distributed across multiple cities / countries - this sounds very expensive.
Linus Tech Tips has one complete with an isolated private 5G network inside. I’m sure Google could manage.
Earlier quoted context omitted.
> the only way to test is... to call 911 You should be able to use 933 to test emergency services. https://support.bandwidth.com/hc/en-us/articles/210291778-Th...
Is that only a service that Bandwidth.com offers or would it work on a regular cell network?