21–30 of 37 posts
Discussion from earlier today that put this quote in the context of the Unity stuff: https://news.ycombinator.com/item?id=37649052
Earlier quoted context omitted.
12 years ago I stayed in a Motel 6 for a night and there was no running water. Afterwards I wrote and asked for a refund. A voucher for a free night would have at least made me feel not ignored. But they replied with a generic dismissal. For 12 years I've been telling people on and offline how terrible Motel 6 is. Left one star reviews. Every time the topic of motels comes up I jump in. It's become an inside joke wit…
I stayed in a Motel 6 by Fort Lauderdale for one night in 2016. There was a hole in the bathtub. Reception didn't seem to care. I certainly won't consider them again.
Earlier quoted context omitted.
Trust real Trust, by definition, is *not* the default position. If it's not earned, it's not trust. Anything else? Call it what you want, but it's not trust. Politicians and other opportunists love to leverage the false idea that trust is a default. The bar is higher.
I am curious what life experience or realization has led you to conclude "unearned trust isn't trust" as a basic life principle?
Along the same lines, what happens when Trust is loss. More importantly, once it's lost what needs to happen? To get it back it needs to be earned.
I'm confident that if you watch closely, you'll come to the same conclusion.
Earlier quoted context omitted.
Trust real Trust, by definition, is *not* the default position. If it's not earned, it's not trust. Anything else? Call it what you want, but it's not trust. Politicians and other opportunists love to leverage the false idea that trust is a default. The bar is higher.
I don't see why this is "by definition". I understand that "default to trust must be earned" is a common position in modernity, but that makes me sad. Even if this were a good life principle at the moment, I think that's more a reflection on the current state of the world rather than an invariable fact of life. As to my own behavior, I concur with ThisMustBeTrue, at least when it comes to people: I default to trustin…
That's the point, trust, real trust is earned. It needs to be earned back. It needs to be earned to begin with. Your default isn't actually Trust. It's a self-serving experiment of "What happens if I allow my self to be venerable?" That's not the same as actual Trust. It's only a convenient proxy. But it's a mistake - and it happens all the time - to confuse it as being Trust.
Earlier quoted context omitted.
I stayed in a Motel 6 by Fort Lauderdale for one night in 2016. There was a hole in the bathtub. Reception didn't seem to care. I certainly won't consider them again.
The hole is supposed be there.
Earlier quoted context omitted.
I am curious what life experience or realization has led you to conclude "unearned trust isn't trust" as a basic life principle?
It's a Life 101 Rule. I don't make the rules. I simply observed the number of times Trust went wrong and noticed the pattern...Trust wasn't earned. And from that, well it wasn't trust then. Along the same lines, what happens when Trust is loss. More importantly, once it's lost what needs to happen? To get it back it needs to be earned. I'm confident that if you watch closely, you'll come to the same conclusion.
I have evaluated possible outcomes and mistrust by default is one of the biggest thorns of modern world. It seems okay because everyone's doing it, but it leaves everyone hurt including the person applying it as a rule.
Earlier quoted context omitted.
I am curious what life experience or realization has led you to conclude "unearned trust isn't trust" as a basic life principle?
It's a Life 101 Rule. I don't make the rules. I simply observed the number of times Trust went wrong and noticed the pattern...Trust wasn't earned. And from that, well it wasn't trust then. Along the same lines, what happens when Trust is loss. More importantly, once it's lost what needs to happen? To get it back it needs to be earned. I'm confident that if you watch closely, you'll come to the same conclusion.
One thing I think often gets overlooked is that trust can disappear long before it's noticed. You can grind away eroding trust with your customers and stakeholders and as long as nothing big changes, it's often fine. The problem comes when you need to draw on that trust and it's only at that point you realise it no longer exists. It's not so much that it was quick to disappear, it was very slow to disappear but you d…
When I look back on the various businesses that I actively distrust now, none of them started out that way and, if I'm honest, none of them had a single moment where I flipped from trusting them to not trusting them. On reflection, I'd been noting the degradation of their behavior over time and growing increasingly uncomfortable with it. Then, a straw that break the camel's back happens.
Also, I have never and would never communicate to a company that they're losing or have lost my trust. What's the point of doing that? I assume that most people don't. So this erosion and loss of trust can be largely invisible to companies who aren't paying attention.