Live data from Hacker News

Launch HN: Loops (YC W22) – Email for SaaS Companies

news.ycombinator.com

21–30 of 141 posts

Re: Launch HN: Loops (YC W22) – Email for SaaS Companies

#23
post #18

Congrats on the launch! For teams that are using something like customer.io, how does this fit into the picture? Is it a replacement or a companion? And to nerd out a bit - how was working with Lexical? We chose Slate.js for our editor in Kitemaker.co but it's not as actively maintained as it once was.

Thanks! Yep, we often replace CIO for early and mid-stage teams.

Pricing, performance and UX are the primary drivers for switching that we have seen so far.

We were on Slate previously and actually rewrote our editor to support our switch to Lexical. It’s very early but it’s a cool platform. Wish they had a community outside Discord but that’s more personal preference.

Re: Launch HN: Loops (YC W22) – Email for SaaS Companies

#24
post #16
post #3

How are you different from other tools? Why would I switch?

I've used it (no affiliation to the company). I like it because it's easy. I'm not sure what the alternatives are, but I have the sense they'd all be more complex and more annoying to use (even if they might be cheaper).

Thanks! We're aiming for an easy to use modern platform, so thats great to hear.

Re: Launch HN: Loops (YC W22) – Email for SaaS Companies

#25

Wondering how this differs from something like Customer.io or Userlist? Have some friends also working in a somewhat adjacent space (Audienceful) so will be watching you guys closely. But in general it seems email is pretty crowded these days and a lot of the sub-niches are also pretty crowded (eg. Klayvio in ecomm, Customer.io in Saas, Substack/ghost in newsletters, Convertkit for wordpress bloggers, etc). And for t…

I would like to! It’s probably a bit further down the line for us.

You can do a lot to improved deliverability once you approach it at a platform level. We have access to various datapoints at scale that we can use to help individual users improve their deliverability vs working directly with the sending infra. Beyond that, we offer a platform that helps reduce pain and friction that might exist with more barebones, infrastructure focused services.

Re: Launch HN: Loops (YC W22) – Email for SaaS Companies

#26

Wondering how this differs from something like Customer.io or Userlist? Have some friends also working in a somewhat adjacent space (Audienceful) so will be watching you guys closely. But in general it seems email is pretty crowded these days and a lot of the sub-niches are also pretty crowded (eg. Klayvio in ecomm, Customer.io in Saas, Substack/ghost in newsletters, Convertkit for wordpress bloggers, etc). And for t…

They offer a free plan :)

Re: Launch HN: Loops (YC W22) – Email for SaaS Companies

#28
post #26

Wondering how this differs from something like Customer.io or Userlist? Have some friends also working in a somewhat adjacent space (Audienceful) so will be watching you guys closely. But in general it seems email is pretty crowded these days and a lot of the sub-niches are also pretty crowded (eg. Klayvio in ecomm, Customer.io in Saas, Substack/ghost in newsletters, Convertkit for wordpress bloggers, etc). And for t…

They offer a free plan :)

Hah yeah that too! Free, no credit card required.

Re: Launch HN: Loops (YC W22) – Email for SaaS Companies

#29
post #27

I'm a happy user! for sure there are some small basic things I'd love to get (better filtering, user editing, etc...) but overall they get the job done. Good luck!

Oh nice! Thanks, yep there’s lots to improve. If you haven’t already, drop us a line in slack or live chat and we’re happy to log feedback then we’ll ping you when it makes its way into the app.

Re: Launch HN: Loops (YC W22) – Email for SaaS Companies

#30

Personally, I find the Product Hunt upvote stuff front & centre to be quite distracting (and verging on devaluing to the product offering, in a lot of cases). I understand the reasoning for it being there, but perhaps kick it further down the page so the service / offering is the focus.

Agreed. Product hunt climbers and what hackers like is mutually exclusive these days. As soon as I see product hunt badge I think oh it's for them...
Post reply on HN