Live data from Hacker News

Car allergic to vanilla ice cream (2000)

cs.cmu.edu

431–440 of 517 posts

Re: Car allergic to vanilla ice cream (2000)

#431
A few years back, I had the opportunity to work on a project in rural India. Our team was responsible for creating a new patient booking system for a community hospital. We designed a web-based application that could be accessed through the hospital's intranet.

Everything seemed to be going well, but then we hit a snag. Our server began restarting unexpectedly at random intervals throughout the day. Initially, we were baffled. We assumed that the application was crashing because it could not handle the load, and we spent hours digging through code and logs.

But the real culprit turned out to be something entirely different. The server was located next to a storage cabinet, and its power supply line was inconveniently blocking the cabinet's door. Whenever the nurses needed to access the cabinet, they would simply unplug the server, get what they needed, and then plug it back in, oblivious to the chaos it caused in the system.

It taught us the importance of considering all variables, even the human ones, when troubleshooting technical issues. And so, we moved the server, cleared the path to the storage cabinet, and things were back to normal :)

Re: Car allergic to vanilla ice cream (2000)

#432
post #20

Reminds me of a short book I like that talks about these sort of tings titled "An Engineer's Guide to Solving Problems." It starts with a similar situation - "The Dog Barks When the Phone Rings." Eventually, you get to a section called “If I Could See it, I Could Fix it!” which discusses the importance of understanding the problem before attempting fixes.

Let me guess, the dog is chained to a metal post, the metal post happened to splice the telephone line buried in the garden, and the dog was getting 100V of ring voltage every time.

Re: Car allergic to vanilla ice cream (2000)

#433

We had a similar problem at work in the late 90s. A member of staff reported that their mouse would stop working between certain hours of the day. It had apparently been okay in the morning, stopped working over lunchtime then started again later. On some days it would work perfectly all day long, but on others it would stop working between those hours. The biggest clue was it would always work perfectly on overcast…

I had a similar problem, but in the opposite direction. My cable internet speeds at home were fairly good (for the US, anyway), but sometimes would absolutely bottom out. Not dead, just glacially slow. After troubleshooting everything under the sun, I came to realize that the problems would happen not when it was raining per se, but when it was heavily foggy or misting. Normal to heavy rain was fine. Called the cable…

A customer's DSL connection dysfunctioned every evening during December - but worked fine the rest of the year... Culprit: interference from nearby Christmas decorations leaking EM all over the place.

A customer's DSL connection dysfunction's frequency increased mornings and evenings. Culprit: the lift's electric motor leaking EM all over the place.

A bunch of DSL connections degrade when traffic increase... Crosstalk in big cables of course !

The sort of fun incidents that take a good while to troubleshoot... I'm glad we are migrating away from DSL to fiber: either it works or not !

Re: Car allergic to vanilla ice cream (2000)

#434

> Vanilla, being the most popular flavor, was in a separate case at the front of the store for quick pickup. This feels very contrived; who organises a supermarket like that? "Where's the ice-cream?" "Which flavour? We keep them separately, to make an anecdote work." (Like, the moral of the story still works, but the specifics feel very dubious...)

But I guess that would make the timing part be obvious and kind of ruin the "fun" of the story. Though I fully agree, the difference between "front of store" and "back of store" icecream couldn't be that much and also doesn't make much sense. Or I could imagine something like a Sonic drive-through, where you often pull up in to a slot and turn off your car, but only until your order gets brought to you by a bellhop:…

> Or I could imagine something like a Sonic drive-through, where you often pull up in to a slot and turn off your car, but only until your order gets brought to you by a bellhop

.... Wait, that's still a thing? Not American, and my visits there have only been to urban areas, but I had kind of assumed that this was something present in films from the 1960s, not, like, 2023.

Re: Car allergic to vanilla ice cream (2000)

#435
post #369

Earlier quoted context omitted.

Your car repeatedly doesn't start so instead of taking it to the shop, you... write a letter to the CEO of Pontiac who not only actually reads the letter but also personally dispatches an engineer to waste a week going out for ice cream? And Pontiacs have a known vapor lock design flaw that only you, the letter writer, are experiencing? And you've only experienced it on your ice cream runs? And you've never got the v…

While I appreciate your point, I think anyone who has spent sufficient time troubleshooting complex systems has dealt with similar types of problems, and can grasp the _spirit_ of the story. In fact, I'd argue the quaint style of the story does geeks a favor: if it's appealing to normies, maybe they'll appreciate us technical folks' perspective a little more.

actually the story is detrimental to helping people understand how technical systems and troubleshooting work, because it's so poorly invented.

lots of people, both technical professionals, and non-engineers who are observant and have an appropriate level of belief in causality, troubleshoot transient failures like this all the time. a difference in the amount of time between shutting down the engine and starting it up is one of the first things that someone like this would test, or control for. it's beyond implausible that the second time the guy got vanilla (after riding along for 4 trips, two long and two short), the engineer didn't raise the question of how long he was in the store.

people troubleshoot things like this by being able to separate causes which are plausible, although unlikely and surprising, from things which aren't remotely plausible. the 500-mile email story and the stories above about sunlight interfering with sensors demonstrate this.

if you're the sort of person who believes that the type of ice cream you get might affecting your car's ignition - the type of person who buys ice cream often but never thinks about how long the errand takes, you simply never get the point of being able to make a pattern between those two things. the second time your car doesn't start, you blame it on the scratch-off lottery ticket you won $2 on which used up your supply of luck for the day. the third time, you conclude that the car ignition knew you were late and likes to choose its failures to cause maximum annoyance. and the fourth time, you realize that your mother-in-law gave your car the evil eye that morning.

the story as told, especially when presented as a real parable about engineering rather than an amusing myth, is frankly insulting to the other type of person. the untrained, not necessarily educated person who cares about machines and believes in material reality. the person who starts checking their watch each time they go to the store and a couple of weeks later is telling their mechanic friend "if it's more than 3 minutes or so, it's fine. but if you try and start it before 2 minutes, then you have to wait another 5 before it's ready to go".

Re: Car allergic to vanilla ice cream (2000)

#437
post #422
post #369

Earlier quoted context omitted.

Your car repeatedly doesn't start so instead of taking it to the shop, you... write a letter to the CEO of Pontiac who not only actually reads the letter but also personally dispatches an engineer to waste a week going out for ice cream? And Pontiacs have a known vapor lock design flaw that only you, the letter writer, are experiencing? And you've only experienced it on your ice cream runs? And you've never got the v…

Also ridiculously implausible is that the supermarket keeps vanilla ice cream in a completely different location in the store.

Aisle caps commonly feature a product that would ordinarily be found alongside a bunch of closely-related products somewhere else in the store. But I don't think I've ever seen a refrigerated aisle cap.

Re: Car allergic to vanilla ice cream (2000)

#438
post #210
post #40

Earlier quoted context omitted.

I have a 2009 Mercedes SLK that had the same symptom. It was absolutely fine 99.9% of the time, but one time in a thousand it wouldn't even try to start. No clicks, no indication that it even knew I was in there turning the key. Just dead. And then seven or eight hours later... it would start fine, as if nothing ever happened. Couldn't correlate it to anything. Had it towed to a service center a few times when this h…

That definitely sounds like a loose connection, not an ECU problem. Usually it's a bad clamp on the battery terminal. Often it's the ground clamp in particular. The easiest diagnosis is to rotate the cables on the terminal several times to rub off oxide build up, then leave them in an orientation so that the natural tension of the cable forces the clamp into good contact. A "dead" (low voltage) battery will still cau…

I was about to say the same thing. My car (nowhere near as nice as a Merc) had the same issue. There would be oxide deposit on the contact points and the minuscule amount of rust and crack on the clamp would render it useless on a bumpy road randomly (1 in 10 times approx). It was scary the first few times but when I figured out the symptoms, it took me less than a minute to get it to start.

Re: Car allergic to vanilla ice cream (2000)

#439

We had a similar problem at work in the late 90s. A member of staff reported that their mouse would stop working between certain hours of the day. It had apparently been okay in the morning, stopped working over lunchtime then started again later. On some days it would work perfectly all day long, but on others it would stop working between those hours. The biggest clue was it would always work perfectly on overcast…

We had a similiar problem with a label printer. On some days, exclusively in the morning hours, the printer would fail to detect the start of a new label, printing over several labels. After connecting remotely and checking the usual (queue, network connection, drivers etc), I asked my colleague to call me, as soon as it happened again. When I went there, I saw that a ray of sunlight hit the printer. The windows had…

Printer, fix thyself!
Post reply on HN