Earlier quoted context omitted.
A depressing number of customers don’t even tip anyway so I can understand a driver not caring.
Why would you tip and pay a delivery fee? You are enabling the corporation to underpay employees
Come downstairs or we’ll eat your order, delivery workers tell customers
231–240 of 246 posts
Re: Come downstairs or we’ll eat your order, delivery workers tell customers
#232Earlier quoted context omitted.
Wrong perspective. When enough customers are fed up there will be an opportunity ripe for entrepreneurship. Labour is always in greater supply than customers.
>Labour is always in greater supply than customers. How does this square with the fact that a greater and greater proportion of the population is of non working age?
Re: Come downstairs or we’ll eat your order, delivery workers tell customers
#233Earlier quoted context omitted.
Why would you tip and pay a delivery fee? You are enabling the corporation to underpay employees
That’s a very abstract way of absolving yourself of blame. If the delivery driver isn’t tipped then they are underpaid. If you’re not willing to tip then don’t use the service.
Re: Come downstairs or we’ll eat your order, delivery workers tell customers
#234Earlier quoted context omitted.
That’s a very abstract way of absolving yourself of blame. If the delivery driver isn’t tipped then they are underpaid. If you’re not willing to tip then don’t use the service.
If the tip is necessary part of the service then it should be displayed to me up front. I have zero issues paying for a service as long as there is no ambiguity about what it costs.
If you purchase in a place where tipping is the convention (e.g US, Brazil), then do the simple algebra and figure out the real cost. If you do not have the money to tip according to your regional convention, then do not make the purchase. Full stop.
Re: Come downstairs or we’ll eat your order, delivery workers tell customers
#235Earlier quoted context omitted.
1. Read the article 2. Have some compassion, delivery drivers are not rolling in cash
1. It doesn't matter what are the terms and conditions for this particular application, it's a topic that touches every delivery app and most give you the option to request delivery at your door and have drivers not respect it. 2. If they don't like the game they should stop playing it. If it's not worth it for them to do deliveries where they actually have to deliver, then they can look for a job that is more worth…
You could say the same about anyone being underpaid or treated poorly; this is what regulation is for. These people are trying to make a living and not everyone has good job opportunities available to them.
Re: Come downstairs or we’ll eat your order, delivery workers tell customers
#236Earlier quoted context omitted.
Not quite. The Brazilian elite (that’s middle class and above, considering 30-40 million Brazilians live with hunger or near hunger) live in a dystopia of their own making where both parties are at risk of violence here. Virtually all middle class and above housing is a tall tower with gates and security around it. Often double gate or triple gate. Just the time to get across that can be 5-10 min. If it’s your first…
Can't those towers implement goods hand-off points in the longer term? I.e. bulletproof glass with a tray through which you can pass goods back and forth?
Some cities will have different systems and every tower is a bit different. I imagine it’s the same thing as any other solution - it will cost money and any opening in the tower security will be gamed and exploited by criminals. That’s likely why it’s not common.
The level of criminality and insecurity in Brazil is unusual even for global standards I think. The level of gaming and exploration of any security system by criminals is surprising for people from the outside, and there’s a lot of externalities. Some stories I’ve heard (and was not surprised about):
- during the pandemic criminal groups in Recife pretended to be City workers dealing with COVID to get inside the towers and assault apartment buildings
- a person in Fortaleza (one of the least safe places) went to the bank to make a large withdrawal to help her father buy a 2nd hand car (I think). As soon as she drove away an armed possy stopped her car and told her to give them the money (which they knew she had). Someone at the bank tipped them off (After that she decided to move)
Brazilians are a wildly creative culture. You see this in song and music and whenever you see a Brazilian running a business
Re: Come downstairs or we’ll eat your order, delivery workers tell customers
#237Problem solved.
Re: Come downstairs or we’ll eat your order, delivery workers tell customers
#238Earlier quoted context omitted.
According to the article, the deliverers are expected by the terms of the app to bring the order only to the street level door. Some consumers leverage their power to give a good or bad rating to compel the deliverers to bring the order upstairs.
> consumers leverage their power to give a good or bad rating I guess they don’t operate on tips in Brazil? In New York, a delivery driver demanding a customer come down to collect would be wagering their tip for time.
Re: Come downstairs or we’ll eat your order, delivery workers tell customers
#239Earlier quoted context omitted.
If the tip is necessary part of the service then it should be displayed to me up front. I have zero issues paying for a service as long as there is no ambiguity about what it costs.
If you do not purchase your delivery in a tipping culture and deliverers earn a living wage, e.g. Northern Europe, then don't tip. If you purchase in a place where tipping is the convention (e.g US, Brazil), then do the simple algebra and figure out the real cost. If you do not have the money to tip according to your regional convention, then do not make the purchase. Full stop.
Re: Come downstairs or we’ll eat your order, delivery workers tell customers
#240Earlier quoted context omitted.
Sorry, but it is insane that people that live in areas with no parking can request doorstep delivery in the United States. People that live on the 10th story of a luxury high rise in the downtown of a major city with a 5 minute security process will request doorstep delivery, forcing drivers to occupy driving lanes for minutes with their hazards thrown as they navigate the byzantine favela that the villager has reque…
> their $8 Mcdonalds order be brought to. Their $8 McDonalds order with a $14 delivery fee. Look, the customer base for Uber eats is lazy. That’s why they are ordering McDonalds delivery in the first place. Guilting them for meeting at the door isn’t going to work. In New York, if I’m coming to the door to meet the delivery, then I may as well just walk the 1/4 block to get it myself. Delivery has figured out how to…
Then people in this situation should do that.