121–130 of 246 posts
Earlier quoted context omitted.
Ehhh no ethical consumption and all that but I’m gonna have to go ahead and disagree with that last sentence. If I become aware of a business treating workers poorly I’m inclined to find an alternative.
It seems like their market is a duopoly, so finding an alternative may not be possible.
Earlier quoted context omitted.
I mean - after expenses, they're getting paid like $8 per hour. It sucks, sure. But what level of service do you expect for non-livable wages?
Sure, but that was true 20+ years ago too and they came to your door. I don't disagree with the larger point per se, I just find it interesting that it changed.
Earlier quoted context omitted.
Sounds like they should add a toggle in the app to get that extra service for extra payment.
That's an idea, but it sounds like the risk to the deliverer of doing that in Rio de Janeiro is quite high.
With this setup:
The feature exists if the company wants to support it in certain areas.
It is not supported in RdJ and other dangerous areas.
Expectations are clearly communicated.
US perspective (eg theft of bikes / crime is not AS serious a problem as Brazil, although it can be bad): I'm a bit torn here. On the one hand, I fully empathize with the delivery drivers (particularly if the rules / policy of the app is NOT doorstep delivery) and where theft is a real issue. However, as a (US) consumer, where the apps DO allow us to request doorstep delivery, I think there is no issue with consumers…
Sorry, but it is insane that people that live in areas with no parking can request doorstep delivery in the United States. People that live on the 10th story of a luxury high rise in the downtown of a major city with a 5 minute security process will request doorstep delivery, forcing drivers to occupy driving lanes for minutes with their hazards thrown as they navigate the byzantine favela that the villager has reque…
US perspective (eg theft of bikes / crime is not AS serious a problem as Brazil, although it can be bad): I'm a bit torn here. On the one hand, I fully empathize with the delivery drivers (particularly if the rules / policy of the app is NOT doorstep delivery) and where theft is a real issue. However, as a (US) consumer, where the apps DO allow us to request doorstep delivery, I think there is no issue with consumers…
Earlier quoted context omitted.
This is tough, but there is an easy solution: delivery apps provide a way to communicate with the delivery worker, explain your situation, potentially offer a better tip for the service. They will come to your door.
Sure, easy solution! Door dash provides such a mechanism wherein I can let the driver know how I would like to receive my order. In fact, for several years now I have used this feature, signaling that I would like the order to be delivered to my door. Fingers crossed for when the majority of delivery drivers actually start reading it! > explain your situation, potentially offer a better tip for the service At some po…
US perspective (eg theft of bikes / crime is not AS serious a problem as Brazil, although it can be bad): I'm a bit torn here. On the one hand, I fully empathize with the delivery drivers (particularly if the rules / policy of the app is NOT doorstep delivery) and where theft is a real issue. However, as a (US) consumer, where the apps DO allow us to request doorstep delivery, I think there is no issue with consumers…
Sorry, but it is insane that people that live in areas with no parking can request doorstep delivery in the United States. People that live on the 10th story of a luxury high rise in the downtown of a major city with a 5 minute security process will request doorstep delivery, forcing drivers to occupy driving lanes for minutes with their hazards thrown as they navigate the byzantine favela that the villager has reque…
Their $8 McDonalds order with a $14 delivery fee.
Look, the customer base for Uber eats is lazy. That’s why they are ordering McDonalds delivery in the first place. Guilting them for meeting at the door isn’t going to work.
In New York, if I’m coming to the door to meet the delivery, then I may as well just walk the 1/4 block to get it myself.
Delivery has figured out how to get to hallway doors for 50-100 years. This is a solved problem.
If drivers don’t want to fully deliver then don’t do delivery.
Now I live in the burbs and ordered Uber eats for my family and the driver wouldn’t drop off food to my door and called to say come out to the driveway to pick up my food. It was kind of weird. They sat in the driveway and wouldn’t bring the food to the door.
This is very different from Brazilian inner city or even an urban setting but it was strange that the driver didn’t want to walk the 30 steps from my driveway to the door.