Hacker News Board Hacker News, browsed like a classic message board
Live data from Hacker News

PSA: Don't base your business around Discord.7yr account banned for posting ASNs

news.ycombinator.com

Post reply on HN
Print view View original

141–150 of 179 posts

Re: PSA: Don't base your business around Discord.7yr account banned for posting ASNs

#141

Post by mcpackieh »

grayhatter wrote: post #140
mcpackieh wrote: post #31

Earlier quoted context omitted.

It's bizarre how inconsistent they are with this. I signed up with a shady anonymous email, only use it through a VPN and have given them no phone number, but they're still happy to let me use this account. I'm half convinced these companies inconsistently apply these sort of policies to sow doubt and get the users gaslighting each other about what the actual policies and rules are.

never ascribe maliciousness to what can be adequately explained by incompetence.

Hanlon's razor is for idiots. Every mischievous child figures out the "it was merely an accident" excuse and it's not as though adults who are up to no good somehow forget it.

Whatever the reason discord has for not asking me for PII, it's not incompetence. This isn't a bug or oversight, I am certain of that.

Re: PSA: Don't base your business around Discord.7yr account banned for posting ASNs

#142

Post by Endy »

Discord is a private company, you can't host the software yourself, and the company behind it is questionable at best. I would suggest if you're doing anything internal, Slack is the closest, but whenever possible, IRC or something self-hosted is better. There's a lot of risk involved in using a Discord - at best it should be a public-facing PR tool which is strictly and constantly moderated.

Re: PSA: Don't base your business around Discord.7yr account banned for posting ASNs

#143

Post by Konnstann »

that_guy_iain wrote: post #136
rcxdude wrote: post #135

Earlier quoted context omitted.

I think it says a lot about the 'designed for business' apps that discord is doing well in competing with them despite not being designed for business. If Slack and Teams had any sense they would be taking notes from discord (Matrix is, which is good, but they are still lacking in implementation quality and the network effects are pretty killer)

For me, it's more of a sign that the company isn't mature enough to use the correct tools and they've just used the chat system they use to chat with their buddies because it's easier.

I'm on a lot of discords for businesses that are run by individuals or small groups, mainly in the custom keyboard space, and they all have websites and emails for support questions, payment systems, but the discord is where the users of their products are, and the business owner is frequently there in a more casual setting so we can get quicker support/leverage the community, show off mods, and just discuss. I think it's a great idea for businesses reliant on community engagement like these, or indie games, to have a discord (separate from official channels)

Re: PSA: Don't base your business around Discord.7yr account banned for posting ASNs

#144

Post by rpgwaiter »

gruez wrote: post #30
ivanmontillam wrote: post #28

I've always been wary of adopting Discord, at all. Every time I see a business inviting me to a Discord, I feel like I'm putting myself in a position to be mistreated either by the platform or by the company inviting me. I feel like they don't quite understand sound business principles like Platform Risk. If keeping up the business afloat is your mission as a business owner, why'd you base your business off a platfor…

>Every time I see a business inviting me to a Discord, I feel like I'm putting myself in a position to be mistreated either by the platform or by the company inviting me. I feel like they don't quite understand sound business principles like Platform Risk. >If keeping up the business afloat is your mission as a business owner, why'd you base your business off a platform you don't control? [...] Why is discord any dif…

Not OP but yes absolutely. Run your own physical infra or fail

Re: PSA: Don't base your business around Discord.7yr account banned for posting ASNs

#145

Post by deviantintegral »

grayhatter wrote: post #139
IshKebab wrote: post #127

Earlier quoted context omitted.

In fairness, can you imagine implementing all of Slack's features over IRC? Nightmare.

or... and stay with me here... you could not implement them for the IRC, but keep the gateway available for people who want to willing trade the "degraded" feature set for the ease and familiarity of a simple, low noise, low distraction environment. Aka, not behaving in a user hostile way. Dropping irc was more about control than it was about adding features.

The real problem was when Slack added message reactions. Those weren't visible at all in IRC. They absolutely could have been surfaced, like how Apple sends reactions in SMS chats. In a business context that means missing critical acknowledgements of messages and generally forced our IRC bridge users to switch.

It was a pretty user-hostile way to reduce the number IRC bridge users (to then justify killing it), especially given it took them many years after to get the Electron client to the point where it wasn't a laptop-killer.

Re: PSA: Don't base your business around Discord.7yr account banned for posting ASNs

#146

Post by dredmorbius »

WalterBright wrote: post #121
dredmorbius wrote: post #97

Earlier quoted context omitted.

What would an instance or instances of businesses you do have recourse over? I'd argue that for many businesses, your advice is effectively impossible to follow, no matter how well-intentioned it is.

The idea is to have a backup scheme. My experience as an aerospace engineer always having a backup has seeped into my everyday life.

Whilst agreed on the principle, that's not what your initial comment was suggesting.

And as I've noted, this is untractable, or at best highly challenging, for many large enterprises, let alone small / nascent ones.

Re: PSA: Don't base your business around Discord.7yr account banned for posting ASNs

#147

Post by IshKebab »

grayhatter wrote: post #139
IshKebab wrote: post #127

Earlier quoted context omitted.

In fairness, can you imagine implementing all of Slack's features over IRC? Nightmare.

or... and stay with me here... you could not implement them for the IRC, but keep the gateway available for people who want to willing trade the "degraded" feature set for the ease and familiarity of a simple, low noise, low distraction environment. Aka, not behaving in a user hostile way. Dropping irc was more about control than it was about adding features.

Surely you can see the issue with having some features just not work for some people? Reactions is the most obvious one. They aren't just for fun - people use them for polls for example.

Re: PSA: Don't base your business around Discord.7yr account banned for posting ASNs

#148

Post by bottiger1 »

philipwhiuk wrote: post #122
bottiger1 wrote: post #103

Earlier quoted context omitted.

Showing an ISP is NOT personal information, full stop. If I say *Comcast* are you going to be able to track me down? No. There are millions of Comcast subscribers. Even if it was an ISP of 1 customer, that still isn't personal information. If the ISP happens to leak the customer information from social engineering, that's on the ISP, not me. All ASNs are considered to be public information. You are required by intern…

The list of ASNs is public info. The ASN currently used by a group of people is not. It's location info for those people. > You are required by internet registry rules to be listed in a public database for everyone to see. No. The list of all ASNs are. I think you need to take "information connected to people" more seriously and if this is the way it has to happen, that's not the worst outcome for you.

I'm sorry but you seem to be on the extreme end of the privacy spectrum that few people agree with.

If everyone agreed with you, this post would have been deleted off hacker news as well.

If you follow the logic of "information connected to people" however indirect, nobody would be allowed to post any visitor statistics and that is clearly absurd.

Re: PSA: Don't base your business around Discord.7yr account banned for posting ASNs

#149

Post by ohashi »

I see a lot of folks blindly yelling about how discord is bad and you should use 'something else.' And why 'something else' is different/trusted/whatever.

But this experience isn't unique to discord. It happens with a lot of common tools. We've run into issues with google suspending/filtering things because we were talking about something that got flagged somewhere (guessing malware). I work a lot with domains and operated registrars, so having lists of domains was common. But sometimes domains were flagged (think expiring domains) and google messes with them. We had spreadsheets deleted/restricted (on paid accounts). Realized emails were being filtered, without any warning/notification that mentioned specific domains. Yeah, that was a fun one to realize when they ask why you haven't responded for days and you watched the email send, again, and again. And you debugged it down to the domain triggering blackholing without issues.

Either you end up having to have some degree of trust or roll your own everything. But these issues pop up with service providers not infrequently if you're working with data.

Re: PSA: Don't base your business around Discord.7yr account banned for posting ASNs

#150

Post by cr3ative »

bottiger1 wrote: post #148
philipwhiuk wrote: post #122

Earlier quoted context omitted.

The list of ASNs is public info. The ASN currently used by a group of people is not. It's location info for those people. > You are required by internet registry rules to be listed in a public database for everyone to see. No. The list of all ASNs are. I think you need to take "information connected to people" more seriously and if this is the way it has to happen, that's not the worst outcome for you.

I'm sorry but you seem to be on the extreme end of the privacy spectrum that few people agree with. If everyone agreed with you, this post would have been deleted off hacker news as well. If you follow the logic of "information connected to people" however indirect, nobody would be allowed to post any visitor statistics and that is clearly absurd.

You’re being a little evasive about the context of the information posted. If I joined your TF2 server and a bot automatically posted my ASN somewhere, I’d be reasonably uncomfortable with that.

You seem to have made your mind up that your situation isn’t a problem, but haven’t given us enough context to evaluate that ourselves.

Post reply on HN