> TRY TO SOUND FRIENDLY. > Say "please" and "thank you"... use emojis... I'll add to this one -- use exclamation points! It's actually ridiculous how effective all these little things are. In my experience, men, engineers, and especially engineers who are men tend to think of this as unnecessary fluff. They often decline to add these little social niceties because to them, they sound inauthentic. That's not a charact…
Personally, I’m rarely if ever so excited about something at work where I’d feel the need to add “!”. I’m sorry but I don’t get pumped about things that often at the place I have to be at so I can afford to feed my family.
If I use “!” at work it’s never about work related conversation, and is almost exclusively used to show excitement for or to congratulate a coworker on a work or personal achievement.
Short of celebrating with a coworker in their excitement for something, using “!” in the context like what you’re suggesting, ie “Sure, I’d love to help!” feels insincere for me to say, because I’m not actually excited, and personally I know that my coworkers who knew me in the slightest would also read that as insincere, possibly passive aggressive, or just kiss ass. We don’t need to be enthusiastic about doing shit at a place we wouldn’t choose to be at if we didn’t have to, which wastes the biggest parts of our lives.