Thanks for this
How to communicate when trust is low without digging yourself into a deeper hole
61–70 of 304 posts
Re: How to communicate when trust is low without digging yourself into a deeper hole
#62> TRY TO SOUND FRIENDLY. > Say "please" and "thank you"... use emojis... I'll add to this one -- use exclamation points! It's actually ridiculous how effective all these little things are. In my experience, men, engineers, and especially engineers who are men tend to think of this as unnecessary fluff. They often decline to add these little social niceties because to them, they sound inauthentic. That's not a charact…
Surprised to see emoji. I feel like those almost always come across insincere when they're not expected. Idk why, maybe I'm the odd one.
I think the occasional emoji is ok, especially in chat, but excess, especially multiples of the same emoji in a row are just childish.
Re: How to communicate when trust is low without digging yourself into a deeper hole
#63I feel like this is missing a "know when it's time to call it quits" section.
Re: How to communicate when trust is low without digging yourself into a deeper hole
#64[flagged]
Re: How to communicate when trust is low without digging yourself into a deeper hole
#65> Person B: “…. Hey, sorry to interrupt, but the story in my head is that you think owning that number is part of my job, and now you’re upset with me, or you think I’m incompetent at my job.”
Do... people... talk like that?
Re: How to communicate when trust is low without digging yourself into a deeper hole
#66> Person B: “…. Hey, sorry to interrupt, but the story in my head is that you think owning that number is part of my job, and now you’re upset with me, or you think I’m incompetent at my job.” Do... people... talk like that?
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Re: How to communicate when trust is low without digging yourself into a deeper hole
#67I thought I was going to like this, but other than 'Give people the opening to do better' section, the advised interactions seem not great to me? e.g. I want to say something, but I am having a hard time with it. I have something to say, but I don’t know how you’ll take it. I need to tell you something and I am anxious about your reaction. are (1) making me anxious while I wait for you to say whatever it is; (2) abso…
I think I understand what you're saying. Pre-statement anxiety may be preferable to mid-statement anxiety though?
And I think the intent is not to absolve responsibility, but to specifically acknowledge it. But it depends on how authentic it feels, which may be a problem if we're building trust.
There's a difference between saying "I have something to say, but I don’t know how you’ll take it." and "I have something to say, but I don’t want you to be upset." ... where the first one is letting you know of potential trouble ahead, and the second one is demanding you react in a certain way.
Re: How to communicate when trust is low without digging yourself into a deeper hole
#68This is all well and good advice. But sometimes you have to work with people who demonstrate traits of Narcissism Personality Disorder or Borderline Personality Disorder. E.g. someone who never accepts responsibility or someone frequently demonstrating emotional lability. I am not sure the best course of action in these situations.
Agree. I think the advice in that blog only applies of the trust has broken down for a very specific set of reasons.
At least, this tactic wouldn't work in the trust breakdowns I've had or witnessed.
Re: How to communicate when trust is low without digging yourself into a deeper hole
#69From my experience communication isn’t the problem, the root cause is always power struggle, directly or indirectly, and everything else follows, surprisingly it is the case also between nations throughout history.
Re: How to communicate when trust is low without digging yourself into a deeper hole
#70Earlier quoted context omitted.
Surprised to see emoji. I feel like those almost always come across insincere when they're not expected. Idk why, maybe I'm the odd one.
I think the occasional emoji is ok, especially in chat, but excess, especially multiples of the same emoji in a row are just childish.
Emojis and emoticons in any serious piece of communication are simply unprofessional and insincere. Do not use them, unless your intent is actually to piss your recipient off.
Textbook example is the recent fiasco over at Linus Tech Tips, where they even used an emoji in an email to Billet Labs saying they "accidentally" auctioned off Billet's stuff. Anyone worth their paycheck doesn't use emojis in business communiques.