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Render nuked my entire account with no notice

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31–40 of 119 posts

Re: Render nuked my entire account with no notice

#31
post #16
post #2

Hetzner might be a good choice, cheap and simple to use. You manage your own infra, which may be a positive for some.

Also running everything on Hetzner that can possibly go there. Then I regularly see startups proudly explaining how they are wasting incredible sums on AWS when the same thing could be done 100 times cheaper with Hetzner and Cloudflare. Makes one think, dude, why??

Bragging rights.

"My AWS bill was $100k last month" is the new "I'm a manager with 10 direct reports".

Re: Render nuked my entire account with no notice

#32

I feel like this is a message for the render support team, not hn. Idk why people are going here first as if that's the shortcut to getting a response. Hit up here if render told you to stick it. But I also often see these end up with "I fucked up but want to yell at someone"

Especially because they should get an extra-fast support as a paid customer.

Re: Render nuked my entire account with no notice

#33
post #24

Sorry to hear that. For a rock solid alternative, I use Hetzner with Coolify ( https://coolify.io ) installed, it's an open source Heroku alternative that uses Docker. I deploy all my apps on a 10 dollar Hetzner VPS that can handle millions of hits, and that 10 dollars gets you a much beefier machine than anything you'd get on other paid services like Render, Railway, Fly etc. They just aren't worth using in my exper…

Hetzner is quickly positioning itself to be the Azure/AWS replacement for a lot of shops here in the EU.

Also for privacy reasons.

Re: Render nuked my entire account with no notice

#34
post #27

Sorry to hear that. For a rock solid alternative, I use Hetzner with Coolify ( https://coolify.io ) installed, it's an open source Heroku alternative that uses Docker. I deploy all my apps on a 10 dollar Hetzner VPS that can handle millions of hits, and that 10 dollars gets you a much beefier machine than anything you'd get on other paid services like Render, Railway, Fly etc. They just aren't worth using in my exper…

Hetzner is really awful with admissions of new accounts. I tried to register twice but got denied before I even got the chance to complete registration. `After reviewing your updated customer information, we have decided to deactivate your account because of some concerns we have regarding this information. Therefore, we have cancelled all your existing products and orders with us.` No support, no details whatsoever,…

Same experience here. I registered as business account from EU country. In couple of days they suspended my account and asked for a proof. I submitted company incorporation documents, publicly available from our country registry. They denied to enable it back again. When I asked on what ground, they denied any information, citing that other people will exploit that information. I was bummed and opened an account in their competitor (OVH). No issues so far with OVH.

Re: Render nuked my entire account with no notice

#36

Sorry to hear that. For a rock solid alternative, I use Hetzner with Coolify ( https://coolify.io ) installed, it's an open source Heroku alternative that uses Docker. I deploy all my apps on a 10 dollar Hetzner VPS that can handle millions of hits, and that 10 dollars gets you a much beefier machine than anything you'd get on other paid services like Render, Railway, Fly etc. They just aren't worth using in my exper…

Hetzner support is garbage in my experience, which shouldn’t be surprising given their pricing.

It’s funny, if someone posts a Hetzner horror story here, of which there are plenty, I’m sure someone will recommend Render in the comments. Lots of services are cool until they decide to hit you.

Re: Render nuked my entire account with no notice

#37
post #27

Sorry to hear that. For a rock solid alternative, I use Hetzner with Coolify ( https://coolify.io ) installed, it's an open source Heroku alternative that uses Docker. I deploy all my apps on a 10 dollar Hetzner VPS that can handle millions of hits, and that 10 dollars gets you a much beefier machine than anything you'd get on other paid services like Render, Railway, Fly etc. They just aren't worth using in my exper…

Hetzner is really awful with admissions of new accounts. I tried to register twice but got denied before I even got the chance to complete registration. `After reviewing your updated customer information, we have decided to deactivate your account because of some concerns we have regarding this information. Therefore, we have cancelled all your existing products and orders with us.` No support, no details whatsoever,…

Can confirm. I wanted to switch to Hetzner, but they denied my account.

For context, I live in the EU and send them a copy of my passport when they requested it. Still got denied. I asked them what else they would need, but they said their decision was final. Oh well.

I just went with OVH instead. No hassle, and I haven't had a single issue with them.

Re: Render nuked my entire account with no notice

#38
post #24

Sorry to hear that. For a rock solid alternative, I use Hetzner with Coolify ( https://coolify.io ) installed, it's an open source Heroku alternative that uses Docker. I deploy all my apps on a 10 dollar Hetzner VPS that can handle millions of hits, and that 10 dollars gets you a much beefier machine than anything you'd get on other paid services like Render, Railway, Fly etc. They just aren't worth using in my exper…

Hetzner is quickly positioning itself to be the Azure/AWS replacement for a lot of shops here in the EU.

Do they even offer managed database services ?

If you don't even have rudimentary stuff like message broker/database you're not an AWS/Azure alternative.

Re: Render nuked my entire account with no notice

#39
post #2

Hetzner might be a good choice, cheap and simple to use. You manage your own infra, which may be a positive for some.

Hetzner deleted my dedicated server a couple of days after signup, and banned my account. A friend had the same experience. At least I didn't get charged anything for it (IIRC billing happens at the end-of-month). I even went through their live-video face verification and passport scan and they didn't budge on this.

They didn't even let my finish my signup. I also did the whole passport scan thing, but they just plain refused it without any further explanation. I would've happily pre-paid for a year if that would've solved the fraud risk, but I guess they just don't want customers?

Re: Render nuked my entire account with no notice

#40
post #27

Sorry to hear that. For a rock solid alternative, I use Hetzner with Coolify ( https://coolify.io ) installed, it's an open source Heroku alternative that uses Docker. I deploy all my apps on a 10 dollar Hetzner VPS that can handle millions of hits, and that 10 dollars gets you a much beefier machine than anything you'd get on other paid services like Render, Railway, Fly etc. They just aren't worth using in my exper…

Hetzner is really awful with admissions of new accounts. I tried to register twice but got denied before I even got the chance to complete registration. `After reviewing your updated customer information, we have decided to deactivate your account because of some concerns we have regarding this information. Therefore, we have cancelled all your existing products and orders with us.` No support, no details whatsoever,…

Interesting, I haven't had issues, but I'm in the US as well, not the EU. Even still, you could use DigitalOcean and other VPS rather than paying a premium from Render et al.
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