Hacker News Board Hacker News, browsed like a classic message board
Live data from Hacker News

How Zoom’s terms of service and practices apply to AI features

blog.zoom.us

Post reply on HN
Print view View original

121–130 of 185 posts

Re: How Zoom’s terms of service and practices apply to AI features

#121

Post by wodenokoto »

berbec wrote: post #4

This is a nice statement, but the TOS is the important part, not what this marketing piece says. > You agree to grant and hereby grant Zoom a perpetual, worldwide, non-exclusive, royalty-free, sublicensable, and transferable license and all other rights required or necessary to redistribute, publish, import, access, use, store, transmit, review, disclose, preserve, extract, modify, reproduce, share, use, display, cop…

If my hours of watching legal eagle on YouTube qualifies me to give legal advice for a country I don’t even live in then yes, that marketing statement can have very real influence on how a court is willing to interpret the agreement between Zoom and its users.

Re: How Zoom’s terms of service and practices apply to AI features

#123

Post by esperent »

wfme wrote: post #116
berbec wrote: post #4

This is a nice statement, but the TOS is the important part, not what this marketing piece says. > You agree to grant and hereby grant Zoom a perpetual, worldwide, non-exclusive, royalty-free, sublicensable, and transferable license and all other rights required or necessary to redistribute, publish, import, access, use, store, transmit, review, disclose, preserve, extract, modify, reproduce, share, use, display, cop…

The terms have since been updated. It's still an interesting lesson in spin when the change they made looks like this https://diffcheck.io/y-_v1LkBYyk4WBueHX

It's very hard to read that on mobile. What changed?

Re: How Zoom’s terms of service and practices apply to AI features

#124

Post by esperent »

JohnFen wrote: post #44
dr_monster wrote: post #10

Earlier quoted context omitted.

Apparently the TOS can be edited at any time to say anything without notice. It’s worth mentioning that per this agreement they can still do almost anything else with that data. They could put your face up on a billboard if they wanted to. I’m out. I was a paying user. Can’t run fast enough from ever doing business with them again.

> Apparently the TOS can be edited at any time to say anything without notice. Yes, as with most terms of service. It's one of the things that makes terms of service statements unreliable.

This is not true. At least in the US you are required to notify customers when you change the terms of service, and as far as I know in the EU as well.

Re: How Zoom’s terms of service and practices apply to AI features

#125

Post by andreyvit »

ChrisMarshallNY wrote: post #75
autoexec wrote: post #51

Zoom was proved as being dishonest and untrustworthy years ago ( https://citizenlab.ca/2020/04/move-fast-roll-your-own-crypto... ) but companies never cared about the privacy of the people they forced to use the software and all the security problems and leaks that followed still didn't discourage people from using it. I doubt their mining of personal data for AI will stop people from using it either. Although there…

Well, there's a couple of reasons that people use it: 1) Until recently, Zoom's video/audio quality knocked everyone else's into a cocked hat. I don't think that's the case, anymore. Looks like a lot of folks got off their butts, and improved their quality, but I haven't seen this mentioned anywhere, by anyone. 2) Everyone else is using it. #2 is a biggie. Monopoly inertia is pretty hard to overcome, for people not i…

Not to mention other super-important features like background blurring. It has very recently become available with in-browser solutions, but still not exactly on par, and with less options (e.g. no green screen support). That alone justifies using Zoom.

Re: How Zoom’s terms of service and practices apply to AI features

#126

Post by robertlagrant »

dietr1ch wrote: post #120
happytiger wrote: post #83

Earlier quoted context omitted.

I actually consider the act of doublespeak potentially insinuating ill intent. What you and what you say need to be consistent to preserve user trust and then being inconsistent shows mismanagement by senior leadership or even potentially intent to deceive or spin the situation while still implementing the policy. It’s the PR classic do one thing say another. Edit: Oh, and then this hits almost at the same time… http…

This doublespeak should result in huge fines, but there's lobbying instead

And corrupt officials that accept the lobbying, which is the bad bit.

Re: How Zoom’s terms of service and practices apply to AI features

#127

Post by robertlagrant »

haldujai wrote: post #119
petesergeant wrote: post #117

Earlier quoted context omitted.

They have added: > Notwithstanding the above, Zoom will not use audio, video or chat Customer Content to train our artificial intelligence models without your consent.

The BAA ( https://explore.zoom.us/docs/en-us/baa.html ) looks the same. Did you mean to the TOS (which is subject to change as has now happened twice)? The BAA still states: Zoom shall not Use and/or Disclose the Protected Health Information except as otherwise limited in this Agreement ... for the proper management and administration of Zoom ... Zoom will only use the minimum necessary Protected Health information n…

For me, that BAA doc flashes up and immediately redirects me to the homepage.

Re: How Zoom’s terms of service and practices apply to AI features

#128

Post by robertlagrant »

PaulDavisThe1st wrote: post #31
gchamonlive wrote: post #27

Earlier quoted context omitted.

> redistribute, publish, import, access, use, store, transmit, review, disclose, preserve, extract, modify, reproduce, share, use, display, copy, distribute, translate, transcribe, create This is very Technologic

It's missing "pickle" and "ferment", but I guess there's not enough culinary influence at Zoom HQ.

They should use more Python.

Re: How Zoom’s terms of service and practices apply to AI features

#129

Post by robertlagrant »

happytiger wrote: post #81
berbec wrote: post #4

This is a nice statement, but the TOS is the important part, not what this marketing piece says. > You agree to grant and hereby grant Zoom a perpetual, worldwide, non-exclusive, royalty-free, sublicensable, and transferable license and all other rights required or necessary to redistribute, publish, import, access, use, store, transmit, review, disclose, preserve, extract, modify, reproduce, share, use, display, cop…

We can drop them from all of our portfolio companies and I personally can as well. But what are the best alternatives at the moment? Zoom is very popular…

If you use Slack their video calling is pretty good these days, at least for internal calls.
Post reply on HN