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Not Using Zoom

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Re: Not Using Zoom

#71

Post by MobiusHorizons »

afavour wrote: post #20
kermatt wrote: post #5

> Be indemnified by me if it turns out someone else owns the IP or has their rights infringed Does this mean Zoom expects their users to take on the legal burden if someone on a call uses a copyrighted image on a PowerPoint slide?

I loathe Zoom but wouldn’t that be the right call? The person who made the infringing content is responsible? We’ve already been through all of this with social networks, no?

The concern I’m seeing is more about IP that the members of the call have legal access to, but which zoom does not. Things for which one must sign an NDA, or copyrighted material owned by the company. This is pretty different than someone using copyrighted material in a slideshow, which would be infringing material whether or not zoom is involved.

I’m curious if there is a distinction between consumer and business accounts, although based on the responses here, I’m guessing there isn’t one.

Re: Not Using Zoom

#72

Post by [deleted] »

AbraKdabra wrote: post #47
_joel wrote: post #21

Earlier quoted context omitted.

Good luck to all those that have been trying to convince people to get off Zoom at $WORK (it's not that simple...). This should add some fuel to the fire.

We use it at work (20k plus employees) since before the pandemic and it has been awesome.

[deleted]

Re: Not Using Zoom

#74

Post by pulse7 »

xeestenciel wrote: post #31

It is worth mentioning that these terms of service (specifically subsection 10.2) are completely illegal under EU's GDPR. It is a matter of time before someone takes them to court.

That's true. But it seems they will ignore it and do it anyway...

Re: Not Using Zoom

#75

Post by jasonjayr »

aparnabzoom wrote: post #52

Hi there, I'm the COO of Zoom. We currently do not use audio, video or chat content to train AI models and we would not do so without customer consent. Please see our blog https://blog.zoom.us/zooms-term-service-ai/

As the others have been saying, you need to absolutely spell this out in the ToS. The language in the ToS is far too broad and no matter how trustworthy your company may be now, people are cluing into the fact that that trustworthiness is one heartbeat away from a change in leadership that decides to push the boundary up to the legal limits in the law or ToS.

Re: Not Using Zoom

#76

Post by burkaman »

aparnabzoom wrote: post #52

Hi there, I'm the COO of Zoom. We currently do not use audio, video or chat content to train AI models and we would not do so without customer consent. Please see our blog https://blog.zoom.us/zooms-term-service-ai/

Hi there, I don't believe you, especially since you've misrepresented that blog post. It actually says: "we do not use audio, video, or chat content for training our models without customer consent." It explicitly says that you do use customer content to train your models.

From the screenshot: "You are directing Zoom to access, process, and use your participants' inputs and AI-generated content for the purpose of Zoom IQ product improvement, including model training."

Are you claiming that agreeing to these terms of service doesn't count as consent? I think your lawyers would disagree.

Re: Not Using Zoom

#77

Post by amelius »

I feel like we are dangerously close to the situation where companies don't even put this in the ToS.

"Better to ask for forgiveness than for permission."

See also Uber, who broke the rules and got away with it, and in fact built their empire on top of breaking the law.

We should not let companies get away with this. In fact, CEOs of such companies should face prison time. Otherwise it would be too easy to steal your user's data, let your company go bankrupt and start a new company based on the stolen data.

Re: Not Using Zoom

#78

Post by tempnow987 »

KingOfCoders wrote: post #70

My problem as a coach is, everything else is bad. Google Meet video quality feels like the 90s, they optimize for traffic costs. MS Teams is not easily usable from a meeting URL, but quality is higher than Google Meet. Other offers are often unreliable or low quality. When working with a trainer for my language/pronunciation I also found out that many solutions have abysmal sound quality, Zoom is best by far.

Yep - we've tried most (and have teams and meet FREE).

Jitsi - core functionality issues with video quality tied to network setups perhaps make it a no go.

If you work with a lot of folks for short bits of time everyone knows how to get on and work a zoom call.

Teams has weird permissions issues, consumer vs business teams, and is forced on so many people that they auto close it (reminds me a bit of the IE pushiness which can be a turn off).

Google Meet started auto-adding links to meetings - so most folks ignore a google meet link because they don't think it's a real meeting (and 90% of time it isn't).

Re: Not Using Zoom

#79

Post by burkaman »

StayTrue wrote: post #60
aparnabzoom wrote: post #52

Hi there, I'm the COO of Zoom. We currently do not use audio, video or chat content to train AI models and we would not do so without customer consent. Please see our blog https://blog.zoom.us/zooms-term-service-ai/

The terms of service say you can but the blog says you don't? I feel better.

No, the blog post actually says that they do, she just straight up lied in this comment.

Re: Not Using Zoom

#80

Post by screamingninja »

lifeinthevoid wrote: post #57
stronglikedan wrote: post #45

Earlier quoted context omitted.

I don't think it's reasonable that a SaaS should be able to train their AI on anything that is uploaded (if you're paying for the service). In fact, I don't think it's reasonable that they should even have access to view what you're uploading and sharing in private meetings. If neither of those were true, then they wouldn't have to worry about IP infringement.

Zoom End-to-End encryption should theoretically not allow Zoom to see any of the content no?

There was a big controversy around Zoom calling it E2E with their server being one of the ends. Not sure what their new narrative is but I do not trust Zoom to do the right thing regardless.
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