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Zoom terms now allow training AI on user content with no opt out

explore.zoom.us

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Re: Zoom terms now allow training AI on user content with no opt out

#81
post #17

Earlier quoted context omitted.

You can self host the enterprise tier "User and meeting metadata are managed in the public cloud while the meeting traffic including video, audio and data-sharing goes through the Meeting Connector in your company network." https://explore.zoom.us/docs/en-us/plan/enterprise.html

good luck finding the telemetry in the decompiled meeting connector server

Not that hard to packet sniff or add a firewall

Re: Zoom terms now allow training AI on user content with no opt out

#83
post #11

Thankfully nothing like this is in Jitsi Meet’s TOS: https://jitsi.org/meet-jit-si-terms-of-service/ It never ceases to amaze me how companies choose the worst software!

Also HN user jeltz below mentioned:

> I have tried most of them: Google Meet, Teams, Slack, Discord, Skype, Jitsi and so far I liked Jitsi the most and Skype the least.

Re: Zoom terms now allow training AI on user content with no opt out

#84
post #11

Thankfully nothing like this is in Jitsi Meet’s TOS: https://jitsi.org/meet-jit-si-terms-of-service/ It never ceases to amaze me how companies choose the worst software!

Worst is relative. Zoom has the lower barrier to entry for normal users (who far outnumber us nerdy type) than any other app in it's class. Worst for privacy, best for usability, many argue.

Re: Zoom terms now allow training AI on user content with no opt out

#85
post #36

edit: I'm retracting my earlier comment. Earlier I wrote that the headline didn't seem to match what was in the TOS, since OP never mentioned which part they're concerned about. I'm now assuming the part they don't like is §10.4(ii): > 10.4 Customer License Grant. You agree to grant and hereby grant Zoom a perpetual, worldwide, non-exclusive, royalty-free, sublicensable, and transferable license and all other rights…

And I'm supposed to trust then? The company that recently disabled security controls of the OS as a growth hacking technique?

Re: Zoom terms now allow training AI on user content with no opt out

#86
post #11

Thankfully nothing like this is in Jitsi Meet’s TOS: https://jitsi.org/meet-jit-si-terms-of-service/ It never ceases to amaze me how companies choose the worst software!

How does Jitsi handle 500-person+ conference calls these days? This is the killer zoom feature - it looks like Jitsi can handle up to 500 now. https://jaas.8x8.vc/#/comparison . That's personally not enough for many remote companies. So if we're going to have to have Zoom on our machines anyway (to handle an all-company meeting), why not just use it for the rest?

Are 500-person conference calls actually productive? Surely the number of speakers in any such meeting will be a small percentage of listeners?

Re: Zoom terms now allow training AI on user content with no opt out

#87
post #31

Why not switch? I've had good experiences with competitors. I don't know if they're as nice for mass meetings instead of one-to-one or small groups, but at least for the chats I've had, there's never been any reason to go to Zoom. (I care more about spyware, privacy, and user sovereignty than AI training.)

Presumably Microsoft does the same with Teams

Or worse. Skype tos were changed to allow eavesdropping for quality control purposes, some time after the purchase.

Re: Zoom terms now allow training AI on user content with no opt out

#88
I guess I am just too cynical because I have zero doubt everything is transcribed, analyzed, and stored for later use. Why wouldn't they do it? There are massive monetary incentives to do so.

I don't think it's just apps. Telecoms have collected incredible amount of data and have been using it. Yes, even in the EU where things are supposedly better in this regard.

Re: Zoom terms now allow training AI on user content with no opt out

#89
post #69

At the scale of Zoom and MS Teams ... you could theoretically train an AI model that can autonomously conduct all meetings businesses ever need -- all day every day -- without any human ever needing to attend. So much productivity claimed back! GenAI provides the agenda, GenAI bots log in with a AI avatar and spout hallucinations, bots agree to disagree and setup a followup meeting next week after resolving fake cale…

sign me up lmao

If you watch the video for office 365 next with ai it's basically this and really made me question things.

Re: Zoom terms now allow training AI on user content with no opt out

#90
post #52
post #8

Earlier quoted context omitted.

"..for any purpose", how is this ever supposed to fly in the EU or UK? Should be opt-in, not in the small print, and entirely optional.

You're both misquoting and misunderstanding. Misquoting in that you clipped out the "to the extent and in the manner permitted under applicable Law". And misunderstanding since the text was talking "service generated data", not about "customer data". That's basically data generated by their system (e.g. debug logs). It's not the data you entered into the system (contact information), the calls you made, the chats you…

You're right, I was too quick to judge. Sorry.
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