Live data from Hacker News

Tesla created secret team to suppress thousands of driving range complaints

reuters.com

431–440 of 769 posts

Re: Tesla created secret team to suppress thousands of driving range complaints

#431

Earlier quoted context omitted.

I actually got stranded once for some hours because of the mileage indicator! Was driving back from a campsite that I turned out to not have charging compatibility with, but thought I had plenty of margin to get to the nearest charger. As I drove through the mountains however, I began noticing that a.) my battery was depleting much faster than expected and b.) I wasn’t seeing any houses and very few motorists. I watc…

The last paragraph firmly places this story in America.

No one outside of America is rude.

Re: Tesla created secret team to suppress thousands of driving range complaints

#432

Not just battery and range. I've had problems with the passenger side airbag not enabling, and turn signal not working. Both scary issues. Made appointments with the support. Both were cancelled outright by them (!). They tried to convince me that there was no problem, and it was all due to the way I use the car. They seemed to try everything to get out of appointments. My wife had to use the back seat for a month wh…

> My wife had to use the back seat for a month Is the back seat safer than the front seat, even if the front seat airbag doesn't deploy? I know recent tests show the back seat is a good bit less safe, and I think it's primarily due to most manufacturers not using the same seat belt technology as they do in the front, but maybe some of that is the lack of a front airbag.

Seems the model y has good results in crash testing for rear passenger safety.

https://www.iihs.org/ratings/vehicle/tesla/model-y-4-door-su...

Re: Tesla created secret team to suppress thousands of driving range complaints

#433

Earlier quoted context omitted.

I actually got stranded once for some hours because of the mileage indicator! Was driving back from a campsite that I turned out to not have charging compatibility with, but thought I had plenty of margin to get to the nearest charger. As I drove through the mountains however, I began noticing that a.) my battery was depleting much faster than expected and b.) I wasn’t seeing any houses and very few motorists. I watc…

> it was pretty hot and we had no water. Another take-home lesson: if you're driving out of range of civilization, carry water along with your first aid supplies.

This a hundred times. Years ago, on a hot summer day, my girlfriend and I were stranded on the highway after a big truck overturned blocking the entire driveway. We were on my then motorcycle, but couldn't drive in any directions as the next exit was way beyond the overturned truck and it was blocked cars everywhere. We were extremely lucky I brought a couple frozen water plastic bottles in the bags, so although we had to wait until dark (6-7 hours) before they could eventually free the highway, we never went out of water. Since that episode, I always took at least one plastic bottle of frozen water when doing motorcycle trips.

Re: Tesla created secret team to suppress thousands of driving range complaints

#434
If I bought a used phone, I'd not expect the same battery life or screen time as the brand new counterpart. In fact I never buy a used phone for this reason no matter how sweet the deal is.

Advertising the same range on a used Tesla as a brand new one is fraudulent practice, and people who fall for it are naive.

Re: Tesla created secret team to suppress thousands of driving range complaints

#435

I have a model Y. I hate almost everything about it. But most germane, The "Battery meter" at the top of the display is total bunk. That's got to be "rosy" numbers. It'll display a the battery in miles, but it's at least 25% inflated. However if you punch in a destination, you'll get exact numbers, and those are insanely reliable. It claims (and I don't believe any claims coming from tesla) that it'll factor wind, el…

Battery meter at the top is EPA range - ie. the official range measurement method, in basically ideal conditions. The routefinder 'learns' from your previous driving habits. Driving style easily has a 50% impact on range between "drives 50 mph slipstreaming behind a truck" and "drives 90 mph and brakes aggressively at every corner".

>The routefinder 'learns' from your previous driving habits.

I'd like to see evidence of this, but I'm skeptical. Sounds like something Tesla fans claim is happening, like when you report an error at an intersection it gets fixed manually. And, even if true, I'm not sure how useful it'd be.

Re: Tesla created secret team to suppress thousands of driving range complaints

#436
post #250

Earlier quoted context omitted.

> slow is fast, keep it at 60 if you want the milage meter to not die as quick This also works in petrol cars: the air resistance efficiency falloff is dramatic at higher speeds.

The use of AC / Heat will also just burn through your battery or your gas at a much faster rate.

Slight nitpick: Using heat won't affect gas consumption of an ICE car. The heat is waste heat that otherwise would be dissipated through the radiator at the front of the car. Turning on the heat diverts coolant to a heat exchanger (tiny radiator) in the ventilation system that warms the air in the cabin.

Re: Tesla created secret team to suppress thousands of driving range complaints

#437

I have a model Y. I hate almost everything about it. But most germane, The "Battery meter" at the top of the display is total bunk. That's got to be "rosy" numbers. It'll display a the battery in miles, but it's at least 25% inflated. However if you punch in a destination, you'll get exact numbers, and those are insanely reliable. It claims (and I don't believe any claims coming from tesla) that it'll factor wind, el…

Waited for 2 years for the new long range Tesla Model X and sold it within 3 months for exactly this reason. The range was a total fabrication - actual range for city driving was closer to 180 miles, not the claimed 300+. Complete sham.

Re: Tesla created secret team to suppress thousands of driving range complaints

#438
post #250

Earlier quoted context omitted.

> slow is fast, keep it at 60 if you want the milage meter to not die as quick This also works in petrol cars: the air resistance efficiency falloff is dramatic at higher speeds.

Air resistance is proportional to v^2. My dad told a story once where he was driving out west borrowing one of his brother's cars with a broken speedometer. After he got back he said to his brother, "the car just seemed to top out at a certain point" and his brother said "yeah, that's about 85 mph" (the national speed limit was 55 mph at that time). So at 85 mph the air resistance equaled the force the engine could a…

That's how top speed works.

Re: Tesla created secret team to suppress thousands of driving range complaints

#439
post #392

I have a model Y. I hate almost everything about it. But most germane, The "Battery meter" at the top of the display is total bunk. That's got to be "rosy" numbers. It'll display a the battery in miles, but it's at least 25% inflated. However if you punch in a destination, you'll get exact numbers, and those are insanely reliable. It claims (and I don't believe any claims coming from tesla) that it'll factor wind, el…

It's the same problem as displaying the battery percentage on your phone. you're more inclined to look at it, and will be more anxious when that number drops. I wish Tesla would allow you to hide the battery percentage entirely (unless it drops below a threshold).

Huh? Do you constantly stare at a car gas gauge too? Battery level is important information for planning your usage, with both phones and cars.

Re: Tesla created secret team to suppress thousands of driving range complaints

#440

Earlier quoted context omitted.

This really is an extreme and specific example, but risks like this are why most people want lots ( lots ) of range and why gas/diesel cars won't die out any time soon. The sheer ease of mind that comes with having densely packed energy that can be replenished at a moment's notice practically anywhere should not be disregarded easily. Maybe battery tech can get there some day, but it's certainly not today.

If you drive your tank dry on the side of the road in a valley with no cell service, the fact that gas stations are plentiful won't help you and you're in exactly this same situation.

That's not true. You won't need to be towed, for one (I know that many tow services now are equipping their vehicle with a charger). No specialized equipment required, just someone with or willing to give you a ride to buy a $10 gas can and a gallon of gas, which should be enough.
Post reply on HN