Best of luck! Generally agree with launching early - although this feels very early! We are currently looking for a replacement to our HubSpot account (20 person company for context with c4 people who use HubSpot - so probably a potential customer!), however this appears to be very buggy to start with and misses some basic functions: * Doesn't seem to be a way to name / describe an opportunity (pretty fundamental) *…
Launch HN: Twenty.com (YC S23) – Open-source CRM
151–160 of 317 posts
Re: Launch HN: Twenty.com (YC S23) – Open-source CRM
#152Earlier quoted context omitted.
good to know what these "Company OS" stands for > Salesforce comes in at the sales side of things, > SAP invades as a finance app, and > ServiceNow begins their encroachment as an IT ticketing system, but they all wanna be THE only cloud platform your company needs.
Good summary! And Microsoft through the Productivity apps? (Word, Excel...)
It’s totally feasible to build a IT ticketing system in power platform. And then to build a sales/CRM solution and then also build a bunch of analytics and compliance and such for finance, but because Microsoft doesn’t have the barebones platforms there it’s a lot more work to stand up, and you end up maintaining a very custom product that is totally dependent on Microsoft not suddenly changing their pricing or deciding to kill the platform due to lack of revenue. At that point you may as well just build your own thing in actual cloud products instead of depending on the “baby proofed cloud”.
Re: Launch HN: Twenty.com (YC S23) – Open-source CRM
#153Re: Launch HN: Twenty.com (YC S23) – Open-source CRM
#154Looks exactly like what I have built with two notion tables :man shrugging:
Next month we'll be shipping some features around email (log/send) which should help you see the different direction we're taking.
Re: Launch HN: Twenty.com (YC S23) – Open-source CRM
#155Earlier quoted context omitted.
You can say the same thing (lock in) about any product that has migration costs. If everybody thought that way nothing would get built. I say to Felix: just do it, but think about these problems. Fortunately there is a whole field of business devoted to this problem: go-to-market strategy. Target a niche, offer a compatible product, offer a significantly better product, offer a different product, offer a cheaper prod…
> You can say the same thing (lock in) about any product that has migration costs. If everybody thought that way nothing would get built. Not all "migration costs" are the same: to quote General Turgidson, "It is necessary now to make a choice, to choose between two admittedly regrettable, but nevertheless distinguishable , postwar environments: one where you got twenty million people killed, and the other where you…
I'm glad to see I'm not the only one with a long memory.
Or maybe that's better described as PTSD.
Re: Launch HN: Twenty.com (YC S23) – Open-source CRM
#156The biggest mistake a competitor can make is thinking Salesforce is a CRM. They may sell themselves as one, but that is just to get a foothold in a company's sales system. Salesforce actually sells (1) an ecosystem that lets your company connect to any other software out there and (2) a platform on which you can build...basically anything. These two together ensure that every one of their customers is 100% locked in…
I think of Salesforce like an octopus that puts immovable tentacles into the organisation that are almost never removed. It provides as much opportunity to be misused as possible!
I have never used nor worked at an organization that is built on top of Salesforce.
Just a regular web dev.
Re: Launch HN: Twenty.com (YC S23) – Open-source CRM
#157Best of luck! Generally agree with launching early - although this feels very early! We are currently looking for a replacement to our HubSpot account (20 person company for context with c4 people who use HubSpot - so probably a potential customer!), however this appears to be very buggy to start with and misses some basic functions: * Doesn't seem to be a way to name / describe an opportunity (pretty fundamental) *…
Launching early here was a way to get feedback from developers and thoughtful users like you, and we wanted to do it in the spirit of building together with a community. We didn't open signup on Twenty.com precisely for the reasons you mention.
Re: Launch HN: Twenty.com (YC S23) – Open-source CRM
#158Earlier quoted context omitted.
I think of Salesforce like an octopus that puts immovable tentacles into the organisation that are almost never removed. It provides as much opportunity to be misused as possible!
The question is why are they so successful in doing this. Why do organizations by default use Salesforce. I have never used nor worked at an organization that is built on top of Salesforce. Just a regular web dev.
You probably do. Salesforce has all kinds of different products from Slack to Mulesoft and Tableau. Salesforce starts their pipeline by solving one problem, making that work well from a business ROI perspective, and then they pitch you on another and another and another with package pricing. This is basically the Oracle model and how Larry got his blood money.
Re: Launch HN: Twenty.com (YC S23) – Open-source CRM
#159Earlier quoted context omitted.
The question is why are they so successful in doing this. Why do organizations by default use Salesforce. I have never used nor worked at an organization that is built on top of Salesforce. Just a regular web dev.
> I have never used nor worked at an organization that is built on top of Salesforce. You probably do. Salesforce has all kinds of different products from Slack to Mulesoft and Tableau. Salesforce starts their pipeline by solving one problem, making that work well from a business ROI perspective, and then they pitch you on another and another and another with package pricing. This is basically the Oracle model and ho…
We are a very M$ bias company, hence, no slack.
Re: Launch HN: Twenty.com (YC S23) – Open-source CRM
#160BTW your Github readme says: A CRM that ban self-hosted for free, on your own network and close to your data sources.
You might want to correct that one :)