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Customers don't want chat bots
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Re: Customers don't want chat bots
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Re: Customers don't want chat bots
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Re: Customers don't want chat bots
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Re: Customers don't want chat bots
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Re: Customers don't want chat bots
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Re: Customers don't want chat bots
#457100% no customers want to chat with a machine, they want to talk to people and be connected!
Re: Customers don't want chat bots
#458Question: would you rather talk to a GPT-4 chatbot or a human?
Answer: human.
Question: would you rather talk to a GPT-4 chatbot RIGHT NOW or a human after holding for 30 minutes
Answer: chatbot!
Re: Customers don't want chat bots
#459Earlier quoted context omitted.
The CFPB is completely useless. I've never received a worthwhile response to any complaint I submitted through them, out of the ten or so complaints I've submitted to them in the last ~decade. They simply forward your complaint to the same barely-literate customer "service" department that created the problem in the first place, so that someone who doesn't understand the problem can cut-and-paste their original respo…
> I also once tried cutting-and-pasting several paragraphs of hard-core gay erotic Star Trek fan-fiction Ballsy move
“Do you always fly at the ~~ladies~~ guys at Warp 10, Ensign?”
Re: Customers don't want chat bots
#460There was a chatbot I dealt with recently, where the only way to get a human being was to type in graphically vulgar language repeatedly. Unfortunately the human who does eventually join the chat is then usually subject to this language as they "review the chat log" :/
I do this often, as well. I find the trick is to intersperse messages like "sorry human --the bot only responds to this aggressively-abusive language." So far, this has worked like a charm.