Earlier quoted context omitted.
Had an Ultrasharp 27" 4k USB-C that passed the sniff test spec-wise on paper, and was a great deal, again, for the specs.. but it just had awful glare/reflections, low brightness.. backlight failed in under 2 years, warranty service was awful, and they sent me a replacement with a green pixel line. Just an absolute clown show of warranty service. The ROI on the replacement was negative, I'd have been better off throw…
I've owned 6 UltraSharps and 2 of them are even nearly 20 years old and still work. I gave them to someone a few years ago. My old office had UltraSharps and they were flawless, I even requested them because the monitors they originally gave me hurt my eyes. Maybe you just got a bad egg, which happens to virtually every manufacturer.
Hours in iMessage chat with offshore reps, having to record videos of various diagnostics before they'd issue an RMA. Just to be sent another broken monitor. Clown show.
Honestly, make me pay to ship it to you and if I lied about it being broken, send it back. I do not have time for multi-hour 200 message iMessage conversations over a $400 monitor.
Eizo warranty service could not have been simpler. And the product they sent back worked!