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Show HN: Streak.com - Do sales, support and bug tracking all inside Gmail

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Re: Show HN: Streak.com - Do sales, support and bug tracking all inside Gmail

#61
post #54

Earlier quoted context omitted.

We don't go into it much on the homepage but we think Streak really does well here. You can share a sales pipeline to specific people or to your entire domain and you can assign leads to different team members. There's a small demo of how sharing works at the end of the bug tracking demo video.

and what about multiusers helpdesk?

We use it internally as a multi-user support tool but have a ton of new support related features coming.

Re: Show HN: Streak.com - Do sales, support and bug tracking all inside Gmail

#62
post #14

Looks nice! But I can't watch any of the videos because clicking on the play button (in the lightbox) closes the lightbox :-) I'm on Safari 5.1.3 on OS X.

I'm using FireFox 10.0.2 on Windows 7 and nothing loads in the lightbox when I click a video link...just white and empty. The video works fine in Chrome though.

Re: Show HN: Streak.com - Do sales, support and bug tracking all inside Gmail

#63

Exactly what I was looking for! But please, please start charging for your product. I don't want this product to disappear in a year when you run out of funding and still don't have a sustainable business model.

Don't worry, Salesforce has big pockets. I think they will be fine. Great product.

Re: Show HN: Streak.com - Do sales, support and bug tracking all inside Gmail

#64

I've been trying to manage customers with emails for a while. What a nightmare. This looks like a great product. But, I'm not sure I'm willing to share all my emails. I think a good work around would be to create a gmail account specifically for handling client stuff. Or you guys could offer email address which are already gmail integrated. Just some notes. Great product, props from Canada :D

Using streak in a shared gmail account is pretty popular and works great.

Re: Show HN: Streak.com - Do sales, support and bug tracking all inside Gmail

#65

Exactly what I was looking for! But please, please start charging for your product. I don't want this product to disappear in a year when you run out of funding and still don't have a sustainable business model.

Taking a quick poll here - how much would everyone be willing to pay for this?

Super cheap, less than 15 monthly for micro teams less than 4 maybe.

Then scale a lot for larger groups/companies. Something like the atlassian pricing tiers?

There is a large government market to hit also.

Re: Show HN: Streak.com - Do sales, support and bug tracking all inside Gmail

#68

I am having login problems. I am stuck on step 2.

If you're having problem, please goto gmail and Streak will ask you to sign in there.

The usual culprit is third party cookies being disabled - we wrote a help article here: http://support.streak.com/customer/portal/articles/386931

Re: Show HN: Streak.com - Do sales, support and bug tracking all inside Gmail

#70

Exactly what I was looking for! But please, please start charging for your product. I don't want this product to disappear in a year when you run out of funding and still don't have a sustainable business model.

Taking a quick poll here - how much would everyone be willing to pay for this?

It would be great to have this free for individuals - so that they can see if they love it or not. Either make it completely free for them, or free for 2-3 micro-funnels, or free for managing ~250 leads (like highrise).

After that it would be ideal to charge a little ($5/month) for the next 2-3 users, and more for larger teams. Ofcourse, give more features as the team sizes grow.

Note that your market is larger than a CRM.

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