31–40 of 49 posts
In a similar vein, I swear only about 30% of Apple Pay buttons I encounter on the web actually work. The rest produce a little popup with spinner briefly and then disappear. It's incredibly frustrating.
Where do you see Apple pay on the web? I was excited when it came out, but have only seen it once or twice since then.
go to more shows, I use Apple Pay web checkout all the time, probably 3-4 times a week.
I haven't seen it fail
Paypal's customer support is a disaster, and I refuse to use the service anymore after they shut my account down because a withdrawal failed - without informing me - and sent it to collections, also without informing me. The hoops I had to jump through to get it reinstated were a massive pain in the ass, and if it were to happen again, I would happily ignore it forever just because they deserve nothing more. The soon…
> I refuse to use the service anymore after they shut my account down because a withdrawal failed I don't know how people still usrs PayPal after so many people had those issues
I find the timing interesting because coincidentally I'm having an issue with Stripe. I'm finding recently on multiple PCs that all Stripe checkouts are giving me a generic-sounding error ("We are unable to authenticate your payment method. Please choose a different payment method and try again.") no matter what credit card I use or whether or not uBlock Origin is turned on for the checkout site. However for some rea…
Earlier quoted context omitted.
I was trying to change my policy with Geico today. The web browser "virtual assistant" told me I had to go to another page and gave me the link, but then the assistant and its button disappeared when I navigated away. I switched to the mobile app to try again. The available answers eventually got me to an agent who helped me, but part way through I left WiFi range and was disconnected. Trying to get on again I manual…
Reality: they only have 1 agent. There has been a major shift to using chat bots and knowledge bases to reduce the demand on human agents. This allows companies to reduce staffing costs considerably. Less staff, less management. Unfortunately, there seems to be minimal investment in analysing the user experience over time. Few companies update their bot when there are known issues impacting their service (like they w…
I find that customer support from a lot of companies these days is remarkably degraded from a few years ago. Some companies, I can't even "spend" money with because of this. A real crisis.
I find the timing interesting because coincidentally I'm having an issue with Stripe. I'm finding recently on multiple PCs that all Stripe checkouts are giving me a generic-sounding error ("We are unable to authenticate your payment method. Please choose a different payment method and try again.") no matter what credit card I use or whether or not uBlock Origin is turned on for the checkout site. However for some rea…
Both personal and business accounts were closed with paypal. Personal venmo was cancelled.
The letter they sent me said that they couldn’t tell me why my accounts were closed, and any further correspondence would be ignored unless I contacted their legal department.
It looks like the wrong people are now running the company.
I blame this on the leadership at PayPal who are abysmal and they promote incompetent people while most of the talent has left. It’s a dead company. Checkout.com, Stripe, ApplePay and all the others are eating PayPal alive.
PayPal is the next Yahoo.
Paypal's customer support is a disaster, and I refuse to use the service anymore after they shut my account down because a withdrawal failed - without informing me - and sent it to collections, also without informing me. The hoops I had to jump through to get it reinstated were a massive pain in the ass, and if it were to happen again, I would happily ignore it forever just because they deserve nothing more. The soon…
> I refuse to use the service anymore after they shut my account down because a withdrawal failed I don't know how people still usrs PayPal after so many people had those issues
Stripe let me take 3 weeks of preorders then told me they were going to hold on to my money for 4 months (may be more or less I can't remember) because the payments were suspicious.
I then had invoices from suppliers to pay but not the money from customers to pay it.
Never touched stripe since.
I've tried to move to Arden but they require 1 million gross which I'm not doing.
Braintree (also PayPal) won't respond to sign up requests or emails.
So yeah I'm sticking with PayPal after 15 years. Oldest still active subscription is 9 years I think.
But if they did suddenly close my account my company wouldn't recover, scary thought.