11–20 of 49 posts
I find that customer support from a lot of companies these days is remarkably degraded from a few years ago. Some companies, I can't even "spend" money with because of this. A real crisis.
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The sooner that company burns to the ground, the better.
I did my own research and found that there could be a problem with 3D Secure and since I was not prompted about 3D Secure during checkout, that may very well be part of the problem. But since there are no visible unique ID numbers associated with these failures, I don't have any logs to pass up to support, it's all up to the merchant to dig through their Stripe account and look for the relevant info, etc. For one of the payments I had to make, I just used PayPal instead since I noticed that it happened to be another option. That's also a common pattern - everyone has to dual-home their payment processors or else a tremendous amount of "legitimate customers with money are being denied" risk is occupying one bucket.
Sadly, this is a user experience that I find typical of just about any online payment processing flows. I keep wondering, why is payment processing always so terrible?
In a similar vein, I swear only about 30% of Apple Pay buttons I encounter on the web actually work. The rest produce a little popup with spinner briefly and then disappear. It's incredibly frustrating.
In a similar vein, I swear only about 30% of Apple Pay buttons I encounter on the web actually work. The rest produce a little popup with spinner briefly and then disappear. It's incredibly frustrating.
In a similar vein, I swear only about 30% of Apple Pay buttons I encounter on the web actually work. The rest produce a little popup with spinner briefly and then disappear. It's incredibly frustrating.
Where do you see Apple pay on the web? I was excited when it came out, but have only seen it once or twice since then.
I see it all over. I was shopping for a keyboard literally yesterday and saw Apple Pay on mechanicalkeyboards and splitkb. I also bought Icebreaker gloves not long ago and they also had Apple Pay. This is from a German IP.
In a similar vein, I swear only about 30% of Apple Pay buttons I encounter on the web actually work. The rest produce a little popup with spinner briefly and then disappear. It's incredibly frustrating.
Interesting. Back when I had Apple Pay enabled bank card I never saw a site where it didn't work. Either there is no Pay or it works. I think the only cases were when the card associated with Pay is not accepted for other reasons (ineligible billing address/country etc).
I find that customer support from a lot of companies these days is remarkably degraded from a few years ago. Some companies, I can't even "spend" money with because of this. A real crisis.
Hi, I’m a virtual assistant. How can I help you today? Please, select of of 3 available answers.