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Amazon cancels my account after exposing account lockout for “racist doorbell” [video]

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Re: Amazon cancels my account after exposing account lockout for “racist doorbell” [video]

#211
post #180

Earlier quoted context omitted.

And stupid on Amazon's part, did they think this will make him shut up about Amazon? Or cause more bad publicity

Isn't it just retaliation for sake of retaliation? The company won't be financially affected either way. I wouldn't be surprised at all if some fragile ego called this in.

> The company won't be financially affected either way.

Until the FTC or his Representative start to cost them real money.

Re: Amazon cancels my account after exposing account lockout for “racist doorbell” [video]

#212
post #191

Earlier quoted context omitted.

It's a separate video on his channel which is probably a better listen than this one. This one is a bit of conjecture, perhaps true. The other has been validated by multiple sources, AFAICT. Short summary - Someone had tied in most of their home automation to Alexa and found their account cancelled suddenly one day. They went through the automated recovery systems and were told to contact support, which they did. Sup…

> firing at least two people involved in the debacle The idea that after a mistake companies should fire people leads to company cultures that are overall worse for everyone, including customers/users. Demand that they apologize, even that they give compensation, but not firing.

During my tike there, Amazon's failure culture, as in yes, mistakes and failures happen, and as long as don't happen twice and lessons are learned nobody gets blame or the axe, was one of the things I liked best.

This whole asking for punishment is what actually drives a culture in which these kinds of things do happen more frequently, because everyone involved just wants to cover their asses.

Re: Amazon cancels my account after exposing account lockout for “racist doorbell” [video]

#213
post #73
post #5

So Amazon wrongly accuses some random dude of racism after he says "Excuse me how can i help you" from their robotic doorbell, then bricks all of his amazon smarthome products remotely, then bans this man from their associates program for even making a video about it on youtube after 10 years. Are we living inside of the movie demolition man now? I absolutely hate large corporations. Racism off course is never ok, bu…

The Chinese point system is exactly what this reminds me of. It is ironic that unrestrained capitalism actually ends in a variant of communism where it are the corporations, rather than the party, that rule society.

[flagged]

Re: Amazon cancels my account after exposing account lockout for “racist doorbell” [video]

#214
post #28

Summary: The YouTuber had his Amazon affiliate account canceled after 7 years without warning or evidence of wrongdoing. The reason given was that purchases made through his links were for personal use or made by friends and family, which he denies. He finds the timing suspicious as it came a week after he made a video criticizing Amazon for canceling a customer's account for a racist doorbell claim. He argues that t…

> He believes Amazon is becoming less accountable as it grows in power and treats customers worse. He's right. I have recent first-hand experience of them deleting reviews of counterfeit products. The emails say: "We investigated your concerns about product authenticity, and the information we have indicates that the product you received was authentic." I've tried posting a review a further 4 times, each time only me…

I also agreed. Our Kindle Direct Publishing account was banned at a random point for a questionable reason. They didn’t pay out the last month.

Re: Amazon cancels my account after exposing account lockout for “racist doorbell” [video]

#215
post #37

Earlier quoted context omitted.

I don't think that the 20 times lower PPC on affiliate links vs Google Ads is due to market forces. From the numbers I see, Google Ads are paid roughly "correctly". The ad spent per new customer is somewhere around the lifetime value of the customer. At least in competitive verticals. But for affiliate links, it is about 20 times lower. Your argument that market forces should drive the affiliate market towards the sa…

The ad spend is around the customer's LTV? Then why even bother acquiring them?

LTV is usually calculated as the margin on the future orders of the customer.

A customer has many other benefits. Just a few examples: They tell other potential customers about your product. More customers means better and faster a/b tests. More customers means higher stock price of your company.

Re: Amazon cancels my account after exposing account lockout for “racist doorbell” [video]

#216
post #12

For those who don't watch the video: This is about his affiliate account. It is surprising, that there is so little competition for affiliates these days. Amazon seems to be almost the only game in town. Sure, there are thousands of other affiliate programs. But they pay surprisingly little. Often affiliates earn only like $0.05 per click (on average). While the same company pays $1 per click on other channels like G…

>Amazon seems to be almost the only game in town. IIRC 50% of all shopping searches are done on Amazon. That may be the USA, not world.

People in China tend to use Taobao.

Re: Amazon cancels my account after exposing account lockout for “racist doorbell” [video]

#217
post #144

Earlier quoted context omitted.

Shouldn't those activities create patterns which are easy to detect? A million visitors and just one sale -> Something is wrong Mostly repeat customers -> Something is wrong How would a scammer bring in a steady stream of new customers?

> How would a scammer bring in a steady stream of new customers? Spam email campaigns. Or google ad campaigns. Twitter bot spam. There’s lots of ways to get people to click on Amazon links and make money. Especially because I think Amazon gives you the 4% of anything they buy in the next 24 hours or some period. Since a large percent of humans have Amazon accounts and buy stuff pretty recently if you can just get you…

That would create exactly the obvious patterns I mentioned. Low conversion ratio and many repeat customers.

With new customers I mean customers who have not bought before.

Re: Amazon cancels my account after exposing account lockout for “racist doorbell” [video]

#219
post #28

Summary: The YouTuber had his Amazon affiliate account canceled after 7 years without warning or evidence of wrongdoing. The reason given was that purchases made through his links were for personal use or made by friends and family, which he denies. He finds the timing suspicious as it came a week after he made a video criticizing Amazon for canceling a customer's account for a racist doorbell claim. He argues that t…

What is the problem of friends or family using his affiliate links? This is why they are for no? So that people pay the full price but he gets something out of it. Who cares who makes the purchase?

The only thing that comes to mind is to stop straw purchases. If you have a friend buy a thing for you, then you're effectively getting a discounted price on that thing.

Re: Amazon cancels my account after exposing account lockout for “racist doorbell” [video]

#220

Earlier quoted context omitted.

Isn't it just retaliation for sake of retaliation? The company won't be financially affected either way. I wouldn't be surprised at all if some fragile ego called this in.

> The company won't be financially affected either way. Until the FTC or his Representative start to cost them real money.

I hope so, but I doubt anything of the sort will happen.
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