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Amazon cancels my account after exposing account lockout for “racist doorbell” [video]

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Re: Amazon cancels my account after exposing account lockout for “racist doorbell” [video]

#5
So Amazon wrongly accuses some random dude of racism after he says "Excuse me how can i help you" from their robotic doorbell, then bricks all of his amazon smarthome products remotely, then bans this man from their associates program for even making a video about it on youtube after 10 years.

Are we living inside of the movie demolition man now?

I absolutely hate large corporations. Racism off course is never ok, but the megacorp should never even be able to brick someones bought products in the first place, or surveil them for that sake.

We need some new heavy laws to whip these corporate psychos into place before we end up mirroring the chinese point system.

Re: Amazon cancels my account after exposing account lockout for “racist doorbell” [video]

#6

Amazon needs a process before deleting accounts to check if the target has a big social media presence somewhere that it might create a backlash. Such accounts need to be handled differently.

I actually think triage systems like this are part of the problem. I know some social media management platforms offer this type of insights, so brands can be more responsive to people with large followings. But do they deserve better support than the rest of us?

Re: Amazon cancels my account after exposing account lockout for “racist doorbell” [video]

#7

Amazon needs a process before deleting accounts to check if the target has a big social media presence somewhere that it might create a backlash. Such accounts need to be handled differently.

While having a biased and unequal system like that would be beneficial to Amazon's bottom line... it sounds as if you're also saying it's a normatively-good thing.

The flip-side of that approach is that the company can maximize unjust or arbitrary rules against "nobodies" who lack fame or political-clout.

Re: Amazon cancels my account after exposing account lockout for “racist doorbell” [video]

#9

Amazon needs a process before deleting accounts to check if the target has a big social media presence somewhere that it might create a backlash. Such accounts need to be handled differently.

My take from this video is that social media presence was the reason for account deletion.

Amazon doesn't care about bad press (do they even get positive media coverage?). It's day like any other and it doesn't seem to hurt them.

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