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Apollo’s Christian Selig explains his fight with Reddit – and why users revolted

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Re: Apollo’s Christian Selig explains his fight with Reddit – and why users revolted

#41
post #22

They buried the lede. The article suggests the shutdown was because of free API to paid API. Anyone uninformed who just click off at that point. Even when they ask about costs, it was just saying it’s “ But the issue is two fold. (1) all the devs support a paid API, but the rate is absurd according to basic math. It would charge devs over 20x what a user actually cost/were worth. Devs were willing to take on a higher…

Also the normal way to introduce pricing to free services is to make it initially super-cheap so the majority will find it reasonable. Then overtime increase prices as you get a better sense of value and market dynamics. Starting high, creating a lot of negative reactions and almost killing any real market for profitable apps on your platform seems to be the opposite of smart. It’s now some governments go with taxati…

yeah, they failed to boil the frog properly on this one. if they wanted to go this fast would have been better to just shutdown the api all together on like a week notice.

Re: Apollo’s Christian Selig explains his fight with Reddit – and why users revolted

#42

I've gotta say, Christian comes across as really naive in this piece. > Well, it’s weird because prior to this, I almost always understood that Reddit as a company understood that they’re very community-focused, and they kind of didn’t do the bullshit corporate speak. And it was weird to kind of see this week, where they engaged in a lot more of that than I have historically ever seen them do. And it just went over……

I imagine that, when working with reddit for 8+ years, he got a pretty good sense of what their culture is like. His latest experience seems to be pretty out of line given the longevity of their relationship. "Naive"? Maybe, but I can cut him some slack.

I would figure that, over those 8+ years, he likely dealt with developer relations and/or reddit's development team directly. The API changes aren't technical as much as they're business, and he's probably dealing with a different group within reddit.

Re: Apollo’s Christian Selig explains his fight with Reddit – and why users revolted

#43

From what I can tell, it’s not the users that revolted. It’s their unpaid moderator workforce striking in solidarity with the workers that used Apollo to improve their experience. I’m very curious to see what the resolution will be from Reddit’s side, but heading toward IPO while you’ve got a huge chunk of unpaid labor that makes your site work striking can’t be good for the strike price. The workers have the company…

The users are subject to a lockout as management disputes with the executives.

Re: Apollo’s Christian Selig explains his fight with Reddit – and why users revolted

#44
post #2

It absolutely amazes me how badly reddit has handled this whole situation. From the years of broken promises to moderators, the complete lack of accessibility in their own apps, and then on top of their for their CEO to not only get caught in a major lie but for him to then double down on it. As much as reddit wants to make these developers into the bad guys, every move they've made in this mess has hurt their reputa…

> then on top of their for their CEO to not only get caught in a major lie but for him to then double down on it. > Even spez complaining about Christian recording the calls seems hollow when those recordings are what proved that spez was lying to the community Were the calls ever posted? For the way Reddit has handled this and previous issues I definitely believe Christian over spez, but unless I missed something, r…

He posted the audio from that part of the call.

http://christianselig.com/apollo-end/reddit-third-call-may-3...

Re: Apollo’s Christian Selig explains his fight with Reddit – and why users revolted

#45
post #2

It absolutely amazes me how badly reddit has handled this whole situation. From the years of broken promises to moderators, the complete lack of accessibility in their own apps, and then on top of their for their CEO to not only get caught in a major lie but for him to then double down on it. As much as reddit wants to make these developers into the bad guys, every move they've made in this mess has hurt their reputa…

> then on top of their for their CEO to not only get caught in a major lie but for him to then double down on it. > Even spez complaining about Christian recording the calls seems hollow when those recordings are what proved that spez was lying to the community Were the calls ever posted? For the way Reddit has handled this and previous issues I definitely believe Christian over spez, but unless I missed something, r…

https://old.reddit.com/r/apolloapp/comments/144f6xm/apollo_w...

https://christianselig.com/apollo-end/reddit-third-call-may-...

Re: Apollo’s Christian Selig explains his fight with Reddit – and why users revolted

#46
post #8

I would like a breakdown of Reddit's actual costs vs their proposed fees. Why isn't Reddit profitable? Is there a way to make Reddit profitable without charging for API access?

Regardless they're IPOing, so it's not even about revenue or profit anymore. And it's not even about growth. Public companies are now about growth of growth and are evaluated on that metric. So the incentives suggest they're about to start an intense phase of milking/rent-seeking their users to extract as much value from their existing vertical before they have to make other parallel products (which seems like it's probably going to involve yet another tiktok clone, unfortunately).

Re: Apollo’s Christian Selig explains his fight with Reddit – and why users revolted

#47

I've gotta say, Christian comes across as really naive in this piece. > Well, it’s weird because prior to this, I almost always understood that Reddit as a company understood that they’re very community-focused, and they kind of didn’t do the bullshit corporate speak. And it was weird to kind of see this week, where they engaged in a lot more of that than I have historically ever seen them do. And it just went over……

> I can't imagine anyone seeing this as a surprise… It was a surprise to him because (1) his relationship with them was based on Apollo, and (2) Reddit had previously placed him on the "friend" side of the frenemy line based on the community's love for Apollo and the engagement it drove. Naive people don't record every phone call.

I meant I can't imagine anyone seeing "Reddit corporatespeak announces unpopular change" as a surprise, given that it's been their modus operandi for years now.

Re: Apollo’s Christian Selig explains his fight with Reddit – and why users revolted

#48
post #2

It absolutely amazes me how badly reddit has handled this whole situation. From the years of broken promises to moderators, the complete lack of accessibility in their own apps, and then on top of their for their CEO to not only get caught in a major lie but for him to then double down on it. As much as reddit wants to make these developers into the bad guys, every move they've made in this mess has hurt their reputa…

> then on top of their for their CEO to not only get caught in a major lie but for him to then double down on it. > Even spez complaining about Christian recording the calls seems hollow when those recordings are what proved that spez was lying to the community Were the calls ever posted? For the way Reddit has handled this and previous issues I definitely believe Christian over spez, but unless I missed something, r…

He posted both a transcript and a recording. You can find them in his post announcing the shutdown.

https://old.reddit.com/r/apolloapp/comments/144f6xm/apollo_w...

Re: Apollo’s Christian Selig explains his fight with Reddit – and why users revolted

#49

They buried the lede. The article suggests the shutdown was because of free API to paid API. Anyone uninformed who just click off at that point. Even when they ask about costs, it was just saying it’s “ But the issue is two fold. (1) all the devs support a paid API, but the rate is absurd according to basic math. It would charge devs over 20x what a user actually cost/were worth. Devs were willing to take on a higher…

> It would charge devs over 20x what a user actually cost/were worth

Are you implying that a user is worth $0.125/mo to Reddit? Because that is laughably inaccurate. Mature platforms like Facebook extract up to $60 per user per quarter in advertising revenue from developed countries. Reddit itself made an estimated $500M+ from ads last year. ~$2.50/mo is already more than fair. Thinking that Reddit owes full data access to anyone for pennies is absurd.

Re: Apollo’s Christian Selig explains his fight with Reddit – and why users revolted

#50
post #4

IMO, he’s doing a pretty good job negotiating this as well. I know there’s a lot of words right now about broken promises and everyone not wanting to do business with anyone else, but from the outside to this uninformed observer it looks to me like this is a high stakes showdown that’s inching toward a commercial resolution. There’s some dollar amount (representing either an exchange of value or avoided losses) where…

That’s not what they (Reddit) are signaling.
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