Live data from Hacker News

Dell in hot water for making shoppers think overpriced monitors were discounted

arstechnica.com

151–160 of 171 posts

Re: Dell in hot water for making shoppers think overpriced monitors were discounted

#151

Dells online store is a nightmare of dark patterns. Everything on there is 2-3x as expensive as it should be, except it’s always on a huge sale that is changing all the time It’s too much, I can’t shop there

Sounds like hotel bookings. So many “hurry up, 246 people booked this exact room in the past 14 seconds”

Yup. Remote small roadside motel in Nowhere, Wyoming, for a single night in May of 2024.

"19 people have looked at this room today, book now!"

Re: Dell in hot water for making shoppers think overpriced monitors were discounted

#152
post #16

I just straight-up ignore "sale" claims now, unless I have personal experience that says this really is a sale. This is mostly limited to groceries where I definitely know that the $4 bag of chips really is on sale at $1.50. Along with all the active deception, I also just count all the times I've gone price shopping for non-trivial things and the prices I see and how festooned with the word "sale" the page is is sim…

Manufacturers and retailers will also change models for sales. Black Friday sales are sometimes cheaper, lower quality versions. Discount clothing retailers sometimes get items made specifically for them. And that's ignoring bad QA. Patagonia just filed a lawsuit against Nordstrom Rack for selling counterfeit clothing.

Re: Dell in hot water for making shoppers think overpriced monitors were discounted

#153
post #65

Earlier quoted context omitted.

Seems easy to game by just pretending you're selling a different product every time you change the price. I worked at a company that did this with digital goods.

That might work with complex electronics, but it sure as shit wont work with most groceries.

Why is a carrot grown on May 1 not different from a carrot grown on May 2?

Re: Dell in hot water for making shoppers think overpriced monitors were discounted

#154

Earlier quoted context omitted.

> First world problems ...yes? If you say something doesn't happen in the first world, then the only possible counterargument is someone citing a "first world problem". If "first world problems" aren't a valid example, then that would mean your claim is immune to evidence. Which would make it a useless claim. > Today I learned how to get left wing people to argue that regulation isn't necessary for a strong economy.…

Here's what a third world problem looks like, you don't have power because someone cut down the power poles in your neighborhood to use as firewood, so you walk to the market to buy some cooking oil but the "vegetable oil" ends up making your kids sick because it isn't vegetable oil but instead oil from inside the transformer that used to be on those power poles. You complain but the mayor's brother owns the shop and…

I wouldn't say that companies changing prices on a whim is all that rare in the first world.

Re: Dell in hot water for making shoppers think overpriced monitors were discounted

#155

Earlier quoted context omitted.

I have been truck shopping lately which means I'm constantly hounded all day long by every dealership in the 4 state region. Last weekend they ALL had "Memorial Day Sales"! So I asked them all about the sale details... Every single one said if I came in they would try to make a deal with me. That's the same thing as no sale. Actually, it is worse for cars where a sale might entail negotiating against a dealer markup.

They don't want to give you a price remotely because they fear you'll just use that to leverage a better price at another dealer. They think if you come in they'll be able to work their charms on you and get you to buy there.

yep. That's not a very good sale :) One of them was trying to sell a truck with 1000 with of nitrogen in tires apparently. But I bet the sale would knock 500 off that.

Re: Dell in hot water for making shoppers think overpriced monitors were discounted

#156
post #55
post #48

Earlier quoted context omitted.

I go to a store where they put the price per kilo, even when it is discounted. This way, I only need to compare price per kilo with other products to see if it's worth it!

This was really frustrating when I had to be price sensitive shopping for paper towels. They'd list price per roll in the corner of the tag, but every package's rolls were significantly different cm^2 quantities.

It's the same for toilet paper. We really need sane regulations on packaging to make it easier for consumers.

Re: Dell in hot water for making shoppers think overpriced monitors were discounted

#157
post #105
post #63

Earlier quoted context omitted.

It's a hard problem. Some stores have half-size paper towels, which I prefer, as paper towels are unnecessary large most of the time. So I want to price-compare based on number of sheets, not cm² ;)

I have the same issue with rice, they always put the price per kg, never per grain..

weight is better for rice since individual grains will vary with size and width.

Re: Dell in hot water for making shoppers think overpriced monitors were discounted

#158
post #57

Earlier quoted context omitted.

Depends on jurisdiction but in some locations non sales price must be consistent for a significant percentage of the total time or it’s still considered deceptive marketing. Thus countering both short term price bumps and “sales” that last for 3/4th of a year.

There are retailers where every week they rearrange the shelves putting the things from the back shelf at "regular price" in front with big on sale signs, and the things that were on sale last week on the back shelves for regular price. They will allow you to buy the things from the back shelves at regular price, but they are trying to sell the things on the front self for half the price.

Yea, and some mark up prices on specific days of the week so they can have regular sales when people are actually shopping.

So yes companies will come up with crazy workarounds for such regulations, but the point is such things cost shelf space and worker effort which helps maintain some sanity in the marketplace. Because eventually some company will figure they can save quite a bit of effort and have ‘everyday low prices’ while maintaining better margins.

Re: Dell in hot water for making shoppers think overpriced monitors were discounted

#159
post #16

I just straight-up ignore "sale" claims now, unless I have personal experience that says this really is a sale. This is mostly limited to groceries where I definitely know that the $4 bag of chips really is on sale at $1.50. Along with all the active deception, I also just count all the times I've gone price shopping for non-trivial things and the prices I see and how festooned with the word "sale" the page is is sim…

Also just because something is in a larger size, it doesn’t always make the prices better. Once I was at Fred Meyer and the 1 pound bags of lentils were $1.50 but the two pound bags were $4.00. They were charging more for larger handling units.

Freddie's is weird with their pricing.

I needed Q-Tips as I had finally run out of the box I bought years ago.

They had 350 Q-Tips in a box for $3.49. Ok, about 1 per penny.

They also had 500 Q-Tips in a box for $4.99. Practically the same price minus some infinitesimal rounding money.

I was about to reach for the 350 when I noticed they also had a 650 Q-Tip box for... $4.99.

And they were not on sale. None of them were. This was their flat Q-Tip pricing.

I would have guessed that the price should have been $6.49 to keep with the trend, but my guess would have been wronger than using "wronger" in a sentence where you should have used "more wrong" instead.

Re: Dell in hot water for making shoppers think overpriced monitors were discounted

#160

Isn't this standard operating procedure for anything retail? Why is Dell being singled out? Amazon is notorious about this. Look at the prices before one of their "events" on items, and then when the "event" starts you'll see that the price is the same only they list a higher price as the original and show the normal price as the sales price. So there's no difference in price before/after the event. Brick and mortar…

Why the hell are you worried about dell being singled out instead of thinking "At least one of these bastards is being held accountable!" Everyone one of them should pay, but I'm glad that today it's Dell.
Post reply on HN