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Dell in hot water for making shoppers think overpriced monitors were discounted

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Re: Dell in hot water for making shoppers think overpriced monitors were discounted

#71
post #62
post #37

Earlier quoted context omitted.

That's why the UE law that requires the shops to display the lowest price over last 30 days is pretty useful

Eu directive 2019/2161, which regulates this, was supposed to be in effect since 28.5.2022, but I see nothing on local retailers webpages, nor in physical stores ):

It seems that in France around 96% of the advertised price do not comply with this directive. We need more fines.

https://www.nextinpact.com/lebrief/71805/ufc-que-choisir-por...

Re: Dell in hot water for making shoppers think overpriced monitors were discounted

#72
post #16

I just straight-up ignore "sale" claims now, unless I have personal experience that says this really is a sale. This is mostly limited to groceries where I definitely know that the $4 bag of chips really is on sale at $1.50. Along with all the active deception, I also just count all the times I've gone price shopping for non-trivial things and the prices I see and how festooned with the word "sale" the page is is sim…

Also just because something is in a larger size, it doesn’t always make the prices better. Once I was at Fred Meyer and the 1 pound bags of lentils were $1.50 but the two pound bags were $4.00. They were charging more for larger handling units.

The same issue was happening with my local service station. The 16.9 ounce bottle was $1.60 and the 24 ounce bottle was $2.50.

Re: Dell in hot water for making shoppers think overpriced monitors were discounted

#73

Secret Lab Chairs still get away with listing totally imaginary “Non-Direct Pricing” despite the ASA saying- and I quote- “we think it likely to have breached the Advertising Codes (“the Codes”) that we administer.” And their 5-year warranty extension obliges you to become part of a social media Astro-turfing program- https://secretlab.co.uk/pages/redeem

Most regulatory bodies in the UK exist to say they exist, as a marketing exercise. Understaffed, underfunded etc

Probably the same in many other countries.

Re: Dell in hot water for making shoppers think overpriced monitors were discounted

#74
Isn't this standard operating procedure for anything retail? Why is Dell being singled out?

Amazon is notorious about this. Look at the prices before one of their "events" on items, and then when the "event" starts you'll see that the price is the same only they list a higher price as the original and show the normal price as the sales price. So there's no difference in price before/after the event.

Brick and mortar stores like JC Penny, Sears, Macy's, etc do the same thing where every week there are "sales". They all play on the psychology of the word "sale".

Re: Dell in hot water for making shoppers think overpriced monitors were discounted

#75

Earlier quoted context omitted.

I love when publix doubles the price of an item and puts it on bogo to seem like it's on sale. Y'all aint fooling anyone

In my experience, they don't do this. I'm a very regular person, in that I buy the same things for long stretches until I get tired of them, so I know what the long term prices of things are. I always stock up on bogos at Publix, since they have always been true bogos. I've never seen them inflate the price just to bogo it. In fact, I don't recall Publix ever playing price shenanigans. They are one of the most honest…

Maybe OP means Publix doubles the price compared to another grocery store, not to the price they were selling it for last week. I don't live near a Publix, but of the chains near me, one seems to always have BOGO sales, but the prices are more or less twice as much as similar products at other stores.

Re: Dell in hot water for making shoppers think overpriced monitors were discounted

#76
post #48

Earlier quoted context omitted.

I go to a store where they put the price per kilo, even when it is discounted. This way, I only need to compare price per kilo with other products to see if it's worth it!

Sometimes (at least in the UK) that number is wrong, possibly intentionally. The only really sure way is to do the calculation yourself. Unless the weight is wrong too.

I've never noticed a wrong per-price before. How wrong and what kind of wrong?

I remember shopping for kitchen roll once, one product had a per-price that was per 100 sheets, the other per roll. Impossible to decipher!

Re: Dell in hot water for making shoppers think overpriced monitors were discounted

#77

> In some cases, consumers paid more for the add-on monitor advertised as "discounted" than they would have paid if they had bought it as a stand-alone product That's insane. Reminds me of LTT's secret shopper incident where they rejected Dell's suggested extra warranty package and then Dell included two mutually exclusive warranty packages that you cannot even intentionally select simultaneously on their website.

That scenario is rampant in government. Dell prices SSDs, RAM, etc. insanely high and, after a quick email, you can get a huge “discount” to show your boss. Just ignore the fact that you’re still paying 2-3x market value.

Ex: I recently saw it with server RAM. $1700 (CAD) from Dell (via service tag) for something that’s $100 CAD from Crucial, but “discounted” to a few hundred after an email. Or $600 SSDs marked up to $3500. It’s a big scam.

Dell also sends “itemized” invoices where every item is listed, but the price is one big total. Descriptions are intentionally, in my opinion, obfuscated to resist price comparing and auditing. We need a massive audit of government spending on tech IMO. Companies like Dell are price gouging.

Re: Dell in hot water for making shoppers think overpriced monitors were discounted

#78

Earlier quoted context omitted.

Think Lenovo does the same.

And for some reason some tech journalists don't account for it. "Ah, but this Thinkpad has an MSRP of $4,395, so it's much more expensive than the competition" when approximately nobody would purchase it for that price, and the consistently-on-sale price would be right in line with competitors.

Seems fair game to use fake MSRPs against them.

Re: Dell in hot water for making shoppers think overpriced monitors were discounted

#79
post #16

I just straight-up ignore "sale" claims now, unless I have personal experience that says this really is a sale. This is mostly limited to groceries where I definitely know that the $4 bag of chips really is on sale at $1.50. Along with all the active deception, I also just count all the times I've gone price shopping for non-trivial things and the prices I see and how festooned with the word "sale" the page is is sim…

I have been truck shopping lately which means I'm constantly hounded all day long by every dealership in the 4 state region. Last weekend they ALL had "Memorial Day Sales"! So I asked them all about the sale details... Every single one said if I came in they would try to make a deal with me. That's the same thing as no sale. Actually, it is worse for cars where a sale might entail negotiating against a dealer markup.

Pretty sure that is illegal in the UK. If a business is advertising a sale, they have to follow certain regulations, which include actually having discounts against a previous price which was in place for a period of time.

It's not without perverse effects though. Often you see price increases in October/November so that a discount can be advertised in December, but it's just the same as or barely-discounted from the September price.

Re: Dell in hot water for making shoppers think overpriced monitors were discounted

#80

Dells online store is a nightmare of dark patterns. Everything on there is 2-3x as expensive as it should be, except it’s always on a huge sale that is changing all the time It’s too much, I can’t shop there

When my wife worked for Dell, she got a 17% employee discount on all Dell branded products on their website. But it was 17% off list price, not current "sale" price. So using your employee discount often would cause you pay more for the product than if you didn't use it.
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