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Dell in hot water for making shoppers think overpriced monitors were discounted

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Re: Dell in hot water for making shoppers think overpriced monitors were discounted

#21

For other people in developing countries: Isn't it weird to see news about a massive outrage for practices that in our place are totally common? Where I'm from, this happens all the time. And the law permits them to just change the price at whim. So they can just raise the price of any product and slap a "discount" label on them, even if the new "discounted" price is higher than the previous one.

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Re: Dell in hot water for making shoppers think overpriced monitors were discounted

#22

For other people in developing countries: Isn't it weird to see news about a massive outrage for practices that in our place are totally common? Where I'm from, this happens all the time. And the law permits them to just change the price at whim. So they can just raise the price of any product and slap a "discount" label on them, even if the new "discounted" price is higher than the previous one.

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As is the outrage and occasional lawsuits. The price of liberty is constant vigilance, but so is the price of a high-trust society.

...even though the whole point of one is that most people don't need it.

Re: Dell in hot water for making shoppers think overpriced monitors were discounted

#23

For other people in developing countries: Isn't it weird to see news about a massive outrage for practices that in our place are totally common? Where I'm from, this happens all the time. And the law permits them to just change the price at whim. So they can just raise the price of any product and slap a "discount" label on them, even if the new "discounted" price is higher than the previous one.

Funny thing in Argentina. With current inflation numbers, usually discounts mean just keeping last week’s prices.

Re: Dell in hot water for making shoppers think overpriced monitors were discounted

#24
post #16

I just straight-up ignore "sale" claims now, unless I have personal experience that says this really is a sale. This is mostly limited to groceries where I definitely know that the $4 bag of chips really is on sale at $1.50. Along with all the active deception, I also just count all the times I've gone price shopping for non-trivial things and the prices I see and how festooned with the word "sale" the page is is sim…

Yup. A lot of the consumer protection regulations are being totally ignored with impunity. It’s nice to see one retailer held to account. But I don’t think it foretells a larger trend.

These days you need to be very aware of what a fair price is for any given thing and then shop around to find the best deal based on that understanding. Totally ignore %-off, initial prices. Just look for the deal based on what you know a fair price to be.

I think a lot of online stores can get away with this sort of thing because they use “airline” pricing. Everyone sees a different price based on the store’s heuristics, thus there is no “one” price aside from MSRP. and so they can claim a discount off that.

Re: Dell in hot water for making shoppers think overpriced monitors were discounted

#25

Earlier quoted context omitted.

That's a different issue. If we assume honest dealing, when you see a $1000 display going for $500, you would think you get a high-end product at a mid-range price. You may then inquire why it's on sale - is it used, is it older generation, does the shop need shelf space? Who knows. What should not be happening is that a product that has never sold for $1000 is presented as being worth $1000. If you want free market…

I may be naive, but I've only used the _current_ price of something to evaluate whether I'd be willing to pay this right now, disregarding any previous or future pricing. This way it hasn't mattered whether a sofa was claimed to be "worth" $500 or $5k and I can justify it in the future to myself that I deemed something worth what was asked at the time

There are genuine differences between high-end and mid-range products, which are never fully covered by technical specs. If you're lucky, you can watch three or four youtube videos and get a general impression; but you can't do that for every product, so you need to make a shortlist first. Pricing is a useful signal for that.

Then there are mid-range products sold at a high price, of course, but you almost never see high-end products sold at mid-range prices.

Re: Dell in hot water for making shoppers think overpriced monitors were discounted

#26
post #7

Earlier quoted context omitted.

That's a different issue. If we assume honest dealing, when you see a $1000 display going for $500, you would think you get a high-end product at a mid-range price. You may then inquire why it's on sale - is it used, is it older generation, does the shop need shelf space? Who knows. What should not be happening is that a product that has never sold for $1000 is presented as being worth $1000. If you want free market…

if you want the free market to work, consumers can’t use price to evaluate quality

We have price as a proxy precisely because consumers can't accurately evaluate the quality of all goods, especially in an age where spectacle marketing dominates.

Re: Dell in hot water for making shoppers think overpriced monitors were discounted

#27
Secret Lab Chairs still get away with listing totally imaginary “Non-Direct Pricing” despite the ASA saying- and I quote- “we think it likely to have breached the Advertising Codes (“the Codes”) that we administer.” And their 5-year warranty extension obliges you to become part of a social media Astro-turfing program- https://secretlab.co.uk/pages/redeem

Re: Dell in hot water for making shoppers think overpriced monitors were discounted

#28

For other people in developing countries: Isn't it weird to see news about a massive outrage for practices that in our place are totally common? Where I'm from, this happens all the time. And the law permits them to just change the price at whim. So they can just raise the price of any product and slap a "discount" label on them, even if the new "discounted" price is higher than the previous one.

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TIL Australia is a developing country.

This xenophobic mindset is just not true. Similar and worse things happen in "developed" countries all the time as well, except at a different scale and potentially much worse consequences (e.g. 2008). The rule of law doesn't apply equally to everyone, and some people can skirt around it, or be above it.

Re: Dell in hot water for making shoppers think overpriced monitors were discounted

#30
post #16

I just straight-up ignore "sale" claims now, unless I have personal experience that says this really is a sale. This is mostly limited to groceries where I definitely know that the $4 bag of chips really is on sale at $1.50. Along with all the active deception, I also just count all the times I've gone price shopping for non-trivial things and the prices I see and how festooned with the word "sale" the page is is sim…

Wait til this guy learns about free shipping.
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