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Asus UK PR believes it is ‘legal to buy positive reviews’

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Re: Asus UK PR believes it is ‘legal to buy positive reviews’

#81

My dentist here in Canada has signs up that advertise that you get a free electric tooth brush if you leave a 5 star review on Google. I've not done that, it seems quite wrong, but I would imagine this is also very much against Google's policies? I was surprised how clear and obvious the signage was. Seems to have worked though, the dentist's office has lots of 5 star reviews.

This sign always has the opposite desired effect on me. If I see a sign trading for 5-Star reviews, there isn’t any way for me to tell which reviews were written for a free burrito. So I immediately discredit all 5-star reviews the restaurant receives.

I do this anyway, I just don't trust rating systems so tend to remove the top and bottom marks.

Obv not a perfect solution and unfair to those who aren't gaming but over the top 5 star and bitchy one star reviews even when genuine aren't always that representative.

Re: Asus UK PR believes it is ‘legal to buy positive reviews’

#82

As a corollary, then, is it legal to buy negative reviews on competing products?

It isn't legal for them to buy positive reviews in the UK.

They might have some problems with the Advertising Regulator, but their bigger problems would be with the Competitions & Market Authority. Misleading & deceptive conduct to sell your goods is illegal in the UK (and the EU & Australia and other places).

Negative reviews would seriously open you to being sued by the people you are review bombing..

Re: Asus UK PR believes it is ‘legal to buy positive reviews’

#83
post #44

Earlier quoted context omitted.

According to Linus Tech Tips, the disclaimer was unintentional, they intend to honor the warranty, and they're working on removing the disclaimer.

>working on removing the disclaimer This is a sentence on a website. If they wanted it would be gone in 5 minutes. You don't need to "work on it".

I assume it's automatically shown for every beta version, so removing it for a single beta release requires some actual technical work.

Re: Asus UK PR believes it is ‘legal to buy positive reviews’

#84
post #44

Earlier quoted context omitted.

According to Linus Tech Tips, the disclaimer was unintentional, they intend to honor the warranty, and they're working on removing the disclaimer.

How does he know the disclaimer was unintentional vs. 'putting it in there to see if we can get away with it?'

It's impossible to really know because we don't have mind reading capabilities, but he believes that their intention was never to void warranties for this.

Re: Asus UK PR believes it is ‘legal to buy positive reviews’

#85
post #84

Earlier quoted context omitted.

How does he know the disclaimer was unintentional vs. 'putting it in there to see if we can get away with it?'

It's impossible to really know because we don't have mind reading capabilities, but he believes that their intention was never to void warranties for this.

Nevertheless, by what reasoning does he believe this? Perfect knowledge is impossible, but persuasive argument is not.

Re: Asus UK PR believes it is ‘legal to buy positive reviews’

#86
post #60

Earlier quoted context omitted.

>working on removing the disclaimer This is a sentence on a website. If they wanted it would be gone in 5 minutes. You don't need to "work on it".

You clearly never have worked in a large company. Changing a simple word can take weeks before it even goes to the translation team. Changing a disclaimer involves legal so expect a month of committee meetings before anything new is proposed.

That's only when a mid-level or lower person/group wants to make a change. If it comes from the C-level, it gets done very quickly.

Re: Asus UK PR believes it is ‘legal to buy positive reviews’

#87
post #30

Earlier quoted context omitted.

Damn, that sounds insane. Is the UK the only country in the world with this? What is the reason?

As mentioned elsewhere, the UK does _not_ have this, but there are libel systems, generally old-fashioned ones, where truth is not an absolute defence (a couple of US states still have criminal libel laws where truth may not be an absolute defence, though use of these presumably wouldn’t be constitutional, say).

Italy has criminal libel laws where truth is not an absolute defence. It is routinely used to silence journalists. There is for example currently an high profile case involving Roberto Saviano being sued by the Italian PM.

There have been multiple calls to reform it as the law obviously does not conform to European and International standards, but I believe the reforms haven't gone anywhere yet.

Re: Asus UK PR believes it is ‘legal to buy positive reviews’

#89
post #28

Earlier quoted context omitted.

In the US, truthfulness of a statement is an affirmative defense to libel/defamation, but believe it or not, that is not the case everywhere. Specifically, it is not the case in the UK.

Not sure why people believe this so frequently; it’s completely wrong. Truth is an absolute defence under both systems, though there are significant differences around burden of proof and importance of intent.

> Truth is an absolute defence under both systems

My limited understanding (not a lawyer, just a rando) is that truth may be an absolute defense to defamation in the US, but defamation isn't the only ground you want to cover here.

In particular, "public disclosure of private facts" seems to be illegal without the subject's consent in some states. [1] I can't tell if the effective law is significantly different in the UK, or whether the main difference is just the semantics of whether it'd fall under "defamation" or something else.

[1] https://www.shouselaw.com/ca/personal-injury/harm-to-reputat...

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