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A cryptocurrency company had a $65M bill, per Datadog’s Q1 earnings call

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Re: A cryptocurrency company had a $65M bill, per Datadog’s Q1 earnings call

#102
post #89

OpenTelemetry is going to be an existential threat to DataDog and other companies that effectively rely on vendor lock-in to exploit customers. Not sure how companies rationalize these types of services at scale when there are so many open source options to run for a fraction of the cost. You could hire 100+ engineers and still save money compared to a 65M bill https://news.ycombinator.com/item?id=34540419

> You could hire 100+ engineers and still save money compared to a 65M bill I see cloud costs like this a lot and it really puzzles me. It seems like people would rather pay 10X+ more to just not have to think about it than even to hire other people to think about it, because then you have to think about hiring and HR. "Here's a blank check. Just make it go away." Of course corporate consultants run on that, so I gue…

I would argue it's a much easier blank check to write than for consultants. Software complexity over time is a major headache and new initiatives happen all the time.

Take for instance GDPR - in AWS it was a company wide effort to get all the services GDPR compliant and that was basically a non-existent pricing change to consumers.

Also the fact that I can call up AWS support and have them look into a bug immediately with real devs on the other end is invaluable when my business needs rely on a certain feature working.

Re: A cryptocurrency company had a $65M bill, per Datadog’s Q1 earnings call

#103

OpenTelemetry is going to be an existential threat to DataDog and other companies that effectively rely on vendor lock-in to exploit customers. Not sure how companies rationalize these types of services at scale when there are so many open source options to run for a fraction of the cost. You could hire 100+ engineers and still save money compared to a 65M bill https://news.ycombinator.com/item?id=34540419

OpenTelemetry (or OTel) is in no way an existential threat to DataDog. Primarily because OTel is simply the substrate/protocol by which data is collected from your apps/systems. DD does _a lot_ more than what OTel provides (RUM, SIEM, synthetics, on-call, dashboarding, anomaly detection, and much much more). If anything it's an existential threat to the more legacy vendors that aren't equipped to provide an OTel ingest layer.

OTel _does_ prevent lock-in on the agent side (making it easier to switch vendors) with open source components and consistent schemas, but OTel doesn't enable you to do anything that you couldn't do before with a specific vendor. It just empowers you to take ownership of your observability data, should you want to. Many don't, though. They want to throw money at someone else who can do it relatively well, hence the ridiculous DD pricing.

Regarding:

> Not sure how companies rationalize these types of services at scale when there are so many open source options to run for a fraction of the cost

At Coinbase's scale (which I assume is a lot due to the DD bill, but I haven't looked closely at it) the open source options simply won't cut it. Plus there are no scalable open source options for many of the things that DD does (synthetics, SIEM come to mind - not to mention onerous regulatory requirements). 65M seems like a lot, but it also means their cloud costs are insane - so maybe it lets them put focus elsewhere?

Re: A cryptocurrency company had a $65M bill, per Datadog’s Q1 earnings call

#104
post #94

Earlier quoted context omitted.

Their sales team is a nightmare, I had to block them on personal and company email.

Just wait until they find your personal cell phone number and try to force you into scheduling a "time that works" on the calendar.

Just wait until they find your wife's phone number. (OK, this wasn't datadog, but some similarly aggressive headhunting agency went from calling me to calling my wife - who is in no way affiliated with my company - to ask her if she could tell me about how they could help me in hiring, yadda yadda.)

Re: A cryptocurrency company had a $65M bill, per Datadog’s Q1 earnings call

#105

We use sentry and seems to work well and the way the pricing is structured I don’t expect any runaway costs to happen.

Sentry is strictly code-first APM, which is only a part of what DD provides. What "APM" _is_ can get kind of blurry, but they are not direct competitors in a meaningful way.

Re: A cryptocurrency company had a $65M bill, per Datadog’s Q1 earnings call

#107
post #89

OpenTelemetry is going to be an existential threat to DataDog and other companies that effectively rely on vendor lock-in to exploit customers. Not sure how companies rationalize these types of services at scale when there are so many open source options to run for a fraction of the cost. You could hire 100+ engineers and still save money compared to a 65M bill https://news.ycombinator.com/item?id=34540419

> You could hire 100+ engineers and still save money compared to a 65M bill I see cloud costs like this a lot and it really puzzles me. It seems like people would rather pay 10X+ more to just not have to think about it than even to hire other people to think about it, because then you have to think about hiring and HR. "Here's a blank check. Just make it go away." Of course corporate consultants run on that, so I gue…

The real issue is finding the right 100+ engineers and then managing them.

That takes calendar time.

There's a multiple to what people are willing to pay for SaaS solutions precisely because HR for knowledge work is such a pain.

Re: A cryptocurrency company had a $65M bill, per Datadog’s Q1 earnings call

#108

OpenTelemetry is going to be an existential threat to DataDog and other companies that effectively rely on vendor lock-in to exploit customers. Not sure how companies rationalize these types of services at scale when there are so many open source options to run for a fraction of the cost. You could hire 100+ engineers and still save money compared to a 65M bill https://news.ycombinator.com/item?id=34540419

I’ve seen an attempted move from DD to OT and it was a nightmare of undocumented features and little compounded issues. Tracing was non functional. It doesn’t seem mature enough yet.

We had to use otel with Datadog because Datadog did not support Elixir with an official SDK.

There are a lot of subtle issues, but we've been able to work through them to get usable traces. (Metrics and log ingestion already have pretty good existing open-source tooling, like statsd).

Re: A cryptocurrency company had a $65M bill, per Datadog’s Q1 earnings call

#109
post #94

Earlier quoted context omitted.

Their sales team is a nightmare, I had to block them on personal and company email.

Just wait until they find your personal cell phone number and try to force you into scheduling a "time that works" on the calendar.

I have started invoicing companies for wasting my time and also threatening them with CAN-SPAM complaints for failing to include an opt-out, an actual mailing address, etc.

Then, when my invoice isn’t paid, I threaten collections on them personally and the company. Usually that solves it. Then I’m “such a dick” but highly effective in recovering my time.

Re: A cryptocurrency company had a $65M bill, per Datadog’s Q1 earnings call

#110

Datadog prices are out of this world. I assumed their front facing prices were for the lone dev, so when I reached out as a company looking to integrate multiple of their products I expected a deal, and got very little compromise. I told them up front they were going to have to cut prices by 90% for us to consider them -- no budge. And they are pretty belligerent salesman, not wanting to leave me alone. After a while…

Datadog costs more to monitor your AWS t3.medium instance than the actual instance.

I asked them how them can justify that.

They recommended I use "modern infrastructure" which means Docker.

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